Nucar Honda of Westford

They got me in quickly and did a great job with the diagnosis. Work done and picked it up the next day. Great work and great results. diagnosis. Work done and picked it up the next day. Great work and great results. More

Very pleasant personnel. Very efficient getting my service. Convenient hours to get the service performed. Comfortable waiting area. Easy to contact to get updates on service service. Convenient hours to get the service performed. Comfortable waiting area. Easy to contact to get updates on service More

Very quick and explained everything. Nice job. Everyone in the service department was very helpful. Anthony was very helpful and gave me updates. Great demeanor and customer service. Would like to us in the service department was very helpful. Anthony was very helpful and gave me updates. Great demeanor and customer service. Would like to use debit/ or credit card without being charged a 3% fee. Had to find bank book. More

Once again, BOCH Honda West and it’s team did an exceptional job helping me get into a new accord. I have purchased all my accords for over 12+ years with them and they have always given me and my exceptional job helping me get into a new accord. I have purchased all my accords for over 12+ years with them and they have always given me and my family excellent deals. We will continue to only use BOCH West for our car purchases and I recommend anyone else to go there as well. Thank you! More

The employees are very professional and the facilities are very clean. No pressure to buy additional service. Suggestions and recommendations for scheduling more work at a later date are appreciated and are very clean. No pressure to buy additional service. Suggestions and recommendations for scheduling more work at a later date are appreciated and makes planning for that expense easier. Great service 👍🏻 More

I was extremely satisfied with my service My a/c had a I was extremely satisfied with my service My a/c had a small hole Garret my service advisor saiid it would be expensive but he checked the warranty I was extremely satisfied with my service My a/c had a small hole Garret my service advisor saiid it would be expensive but he checked the warranty and it was covered I was glad that he had looked at that option Thank you More

Unprofessional I purchased the car on a sat and told I would have the plates by Wed and could pick up the care then. I arranged insurance by Monday and sent the deal I purchased the car on a sat and told I would have the plates by Wed and could pick up the care then. I arranged insurance by Monday and sent the dealership the binder. They told me they didn't get the paperwork until Wed night and that the RMV representative only worked Wed to Fri which I found out was untrue. The sales person, Ryan, didn't communicate well and was not transparent. The business manager, Ally, told me she'd contact me when the plates were in but she didn't. Ryan said he'd meet me to provide me with 2 keys on Fri morning --but didn't turn up, and only 1 key was available. Their attitude was non-apologetic and unprofessional. They lost my future business--I will go to any other branch to buy my next car--I am looking into an Accord for my wife. Ian Michelow More

Tony did an excellent job of getting my VW Beetle inspected in a timely fashion. As a senior, I especially appreciated his efforts for me to experience a safe visit to the Boch Service Department dur inspected in a timely fashion. As a senior, I especially appreciated his efforts for me to experience a safe visit to the Boch Service Department during this pandemic. Thank you!! More