Nucar Honda of Westford

Service minded The sales team at Boch Honda West works for the customer. I came in looking for a new car and am now more than satisfied. Tim showed me the car feat The sales team at Boch Honda West works for the customer. I came in looking for a new car and am now more than satisfied. Tim showed me the car features, the gas mileage and safety factors in a direct, straightforward way that I appreciated. More

Great experience This was my first time purchasing a vehicle with an auto loan. I came in initially just to look at a car and ended up buying it. I worked with Tim who This was my first time purchasing a vehicle with an auto loan. I came in initially just to look at a car and ended up buying it. I worked with Tim who was so friendly. I was a bit nervous being that this was my first time dealing with this process and I didn’t know what to expect. My father was suppose to join me (he has more experience buying cars) but couldn’t make it. Tims easy going personality made me feel very comfortable. He explained all the features of the car he thought I would like and pointed things out I didn’t even know. He really shows interest in the customer and their needs. There was no pressure on me when trying to make decsions which was one of the best things! The customer service at this place is amazing, and everyone makes sure you are attended to. More

Something they don’t tell you In January of 2016; I spent $26;000 on a brand new 2016 HRV. Little did I know by Dec of 2016 my nightmare would begin. The battery in the car was d In January of 2016; I spent $26;000 on a brand new 2016 HRV. Little did I know by Dec of 2016 my nightmare would begin. The battery in the car was dead. Went to BOCH and they replaced it. In Jan of 2017 battery dead again. This time was told some type of rodents ate the battery harness and some wires and it needed to all be replaced. Car is just a year old so after much arguing Honda paid for the repair. Didn’t even get out of their driveway, all dashboard lights came back on...oh we must have forgotten to hook up one of the wires is what I got for an answer from a service guy. Oct of 2017 same scenario happens again. Rodents ate the wiring, although they claim “somebody’s” cut them. There are 2 harnesses in the car so the 2nd one now has to be replaced to the tune of $2100. There’s a lot more to the story but the bottom line is they don’t tell you as they’re ringing the bell for each new car sold is that all their cars have this soy based wiring which is like candy to any small critter and them eating the wiring will continue for as long as you own the car. They will try to charge you the$2100 each time for the repair using the excuse there is nothing they can do. Honda has a class action suit against them for this but refuses to do anything about it. Good luck with your new purchase. More

Customer review Zach was helpful and patient to answer our questions. He worked with as we decided what best for our families needs. The dealership as a whole was fri Zach was helpful and patient to answer our questions. He worked with as we decided what best for our families needs. The dealership as a whole was friendly. More

Excellent experience Tim was great - I was trading in 2 cars and it was a bit complicated but Tim did a great job navigating the entire process. It was a long day but was Tim was great - I was trading in 2 cars and it was a bit complicated but Tim did a great job navigating the entire process. It was a long day but was very happy with the end result More

Super friendly, very attentive. Tim and the people at Boch Honda West were great, we will never go anywhere else. They are not overwhelming, and really helped us understand all aspec Tim and the people at Boch Honda West were great, we will never go anywhere else. They are not overwhelming, and really helped us understand all aspects of the process. More

Zach was a pleasure to work with Nobody likes buying a car but Zach made experience much more enjoyable. He is very knowledgeable, authentic and if he doesn’t know answer will find o Nobody likes buying a car but Zach made experience much more enjoyable. He is very knowledgeable, authentic and if he doesn’t know answer will find out for you. More

Zach is topnotch service personified! I responded to a mailer from Boch to buy a new vehicle in exchange for my old Pilot. I usually try to figure out within the first hour if I'm wasting I responded to a mailer from Boch to buy a new vehicle in exchange for my old Pilot. I usually try to figure out within the first hour if I'm wasting my time or if it is for real. Zach was very helpful and got us started with the process and had all kinds of helpful advice for us to make the right choice vs being the typical car salesman. I came away with a new Pilot thanks in large part due to the honesty and knowledge exhibited by Zach! More

Excellent experience at Boch Honda West I called Rick Petroff at Boch Honda West after having bad experiences at other dealerships in the area. He immediately called me back and set up a mee I called Rick Petroff at Boch Honda West after having bad experiences at other dealerships in the area. He immediately called me back and set up a meeting to come see the car. Rick was very up front and honest. He was helpful and informative. He made the car buying experience enjoyable and I would recommend anyone looking to buy a car to give him a call. More

Great deal and excellent customer services I come to boch honda west because they have a specific color of odyssey in stock and Tim take care of me and negotiate the price on my behalf. he und I come to boch honda west because they have a specific color of odyssey in stock and Tim take care of me and negotiate the price on my behalf. he understand our need and take us through every step of the way. Even collect the forgotten items i left on my tradein car. Really polite and considerate. I would highly recommend him and would work him again when we buy our next car. More