Nucar Honda of Westford

Came back home with New Car This was my first buying experience with Boch Honda Westford. I went to showroom to look at a car but ended up buying there. Zack really helped to fi This was my first buying experience with Boch Honda Westford. I went to showroom to look at a car but ended up buying there. Zack really helped to finalize the deal. He understands and recommends what is best, He is very friendly and knows how to convince customers :) Thanks Zack and Boch Honda Westford. Regards More

Best Experience Ever Tim was The best. I am a single active duty military mom of 2 highly active boys. He helped me keep them busy while assisting me make the perfect cho Tim was The best. I am a single active duty military mom of 2 highly active boys. He helped me keep them busy while assisting me make the perfect choices for our new family SUV. On our way home from the dearlership My youngest son started actually crying because he said he missed Tim. He still talks about his new friend Tim and how he taught him new math problems and was such a nice man. This is the Second SUV I have purchased from Boch Honda West and I will never go anywhere else. They are very customer friendly and have a home environment. Tim is the Best More

Great car, great deal We travelled 2 hours from home to get a great deal on a used car from Boch Honda West. The employees made the experience of buying a car out of state We travelled 2 hours from home to get a great deal on a used car from Boch Honda West. The employees made the experience of buying a car out of state as easy as possible. More

Great dealership Makes the often frustrating car buying experience an absolute delightful experience. Kindness, courtesy and professionalism of staff is superb, This Makes the often frustrating car buying experience an absolute delightful experience. Kindness, courtesy and professionalism of staff is superb, This is the third car I’ve gotten at Bach and it certainly won’t be the last More

Pleasant Experience My husband and I bought a used car at this dealership. We had a pleasant experience. Tim McLean has excellent customer service. He made us feel right My husband and I bought a used car at this dealership. We had a pleasant experience. Tim McLean has excellent customer service. He made us feel right at ease by being friendly, professional and patient: he even stayed with us after hours. The car that we bought had an a/c problem, which the dealership fixed right away. The entire staff, including finance and service made our experience painless. We plan on being repeat customers. Thanks Tim! More

Service minded The sales team at Boch Honda West works for the customer. I came in looking for a new car and am now more than satisfied. Tim showed me the car feat The sales team at Boch Honda West works for the customer. I came in looking for a new car and am now more than satisfied. Tim showed me the car features, the gas mileage and safety factors in a direct, straightforward way that I appreciated. More

Great experience This was my first time purchasing a vehicle with an auto loan. I came in initially just to look at a car and ended up buying it. I worked with Tim who This was my first time purchasing a vehicle with an auto loan. I came in initially just to look at a car and ended up buying it. I worked with Tim who was so friendly. I was a bit nervous being that this was my first time dealing with this process and I didn’t know what to expect. My father was suppose to join me (he has more experience buying cars) but couldn’t make it. Tims easy going personality made me feel very comfortable. He explained all the features of the car he thought I would like and pointed things out I didn’t even know. He really shows interest in the customer and their needs. There was no pressure on me when trying to make decsions which was one of the best things! The customer service at this place is amazing, and everyone makes sure you are attended to. More

Super friendly, very attentive. Tim and the people at Boch Honda West were great, we will never go anywhere else. They are not overwhelming, and really helped us understand all aspec Tim and the people at Boch Honda West were great, we will never go anywhere else. They are not overwhelming, and really helped us understand all aspects of the process. More

Something they don’t tell you In January of 2016; I spent $26;000 on a brand new 2016 HRV. Little did I know by Dec of 2016 my nightmare would begin. The battery in the car was d In January of 2016; I spent $26;000 on a brand new 2016 HRV. Little did I know by Dec of 2016 my nightmare would begin. The battery in the car was dead. Went to BOCH and they replaced it. In Jan of 2017 battery dead again. This time was told some type of rodents ate the battery harness and some wires and it needed to all be replaced. Car is just a year old so after much arguing Honda paid for the repair. Didn’t even get out of their driveway, all dashboard lights came back on...oh we must have forgotten to hook up one of the wires is what I got for an answer from a service guy. Oct of 2017 same scenario happens again. Rodents ate the wiring, although they claim “somebody’s” cut them. There are 2 harnesses in the car so the 2nd one now has to be replaced to the tune of $2100. There’s a lot more to the story but the bottom line is they don’t tell you as they’re ringing the bell for each new car sold is that all their cars have this soy based wiring which is like candy to any small critter and them eating the wiring will continue for as long as you own the car. They will try to charge you the$2100 each time for the repair using the excuse there is nothing they can do. Honda has a class action suit against them for this but refuses to do anything about it. Good luck with your new purchase. More

Customer review Zach was helpful and patient to answer our questions. He worked with as we decided what best for our families needs. The dealership as a whole was fri Zach was helpful and patient to answer our questions. He worked with as we decided what best for our families needs. The dealership as a whole was friendly. More