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Nucar Honda of Westford
Westford, MA
1,866 Reviews
Nucar Honda of Westford is a leading Honda Dealership in the Westford, MA area and a 2022 Honda President's Award recipient. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the area, including the cities of to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Nucar Honda of Westford, located at 299 Littleton Rd, Westford, MA 01886, serving the entire New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,866 reviews
August 19, 2018
CRV Upgrade My wife's Honda CRV was getting up there and miles and we wanted to trade it in while we had some value left in it. The Honda dealership was very prof My wife's Honda CRV was getting up there and miles and we wanted to trade it in while we had some value left in it. The Honda dealership was very professional in pulling up Kelly bluebook and explained all the reasonings behind their price. The salesman, Ryan, showed us the makes and models in stock even going through some of the drawbacks with the cars to be up front and honest. We appreciated this honesty and his professional demeanor. We ended up buying a 2015 CRV that Ryan had recommended. More
by MChrobak27
Employees Worked With
Ryan LaChapelle
July 29, 2018
Shady Terrible experience. Lookat a used car one day, willing to put down a deposit to hold until next day. Refused to hold it, went on less than 24 hrs lat Terrible experience. Lookat a used car one day, willing to put down a deposit to hold until next day. Refused to hold it, went on less than 24 hrs later and they increased the price by $1000 and would not budge. Salesman was unaccommodating and had support of manager! True definition of a used car salesman! More
by Kk
Employees Worked With
Rather not say
July 29, 2018
Justin: Bad buying experience I stopped in to look at a used Pilot, as I was helping my son select a vehicle (he's away in the Army). I was just trying to compare it to a competit I stopped in to look at a used Pilot, as I was helping my son select a vehicle (he's away in the Army). I was just trying to compare it to a competitive Toyota model, not looking to buy at the time. I shared all this when I checked in and manager introduced me to Justin. Justin sat me down and started working me through his qualifying checklist. Who am I, what do I value in a vehicle -- we've all been asked these before, but again, I'm not buying the vehicle. I had also purchased one call and had our cars serviced there. I was in their system and a known customer. When he started asking financing questions, my patience evaporated. I said I just wanted to see/drive the Pilot. He took my license and was gone for at least five minutes and came back to tell he was then going to look for the car. When he "located it," he directed me out, handed me the key and proceeded to get in the car with me. I just wanted to drive the car, so I went along with it. He just kept trying to chat me up and build rapport. I couldn't get back to the dealership fast enough. He said we should go in and talk about what I thought. I told him again that I'm not going to buy it. We walk in and when he directs me to sit and he goes off to talk to a manager, I leave. As I'm pulling out, the manager stops my car and asks when my son is coming to buy the car. I said he probably wouldn't based on my interaction. He said Justin had to ride along due to insurance policies, but I drove multiple vehicles at Acton Toyota with barely a handshake and a copy of my license plate. Very disappointed in the entire experience -- especially given we have 2 Acuras and a Honda in the family (and other Hondas before that) -- and bought one of them at this dealership. Bad "sales consultant" and bad manager reaction. More
by Westford18
Employees Worked With
Gary MacKinlay, Justin Ford
July 28, 2018
Awful! Scam artists! AWFUL AWFUL AWFUL! What a waste of time! These people are all about the money!! I went in knowing which vehicle I wanted to see, test drove it, and th AWFUL AWFUL AWFUL! What a waste of time! These people are all about the money!! I went in knowing which vehicle I wanted to see, test drove it, and then told the sales agent that I was already approved at a rate of 3.15 with my credit union. He tells my husband and me that he is sure they can get us a better rate, and we confirmed this with him TWICE!!! After waiting and finally getting to sales, the interest rate they present us with is 5.6!!! Are they nuts?! I declined their offer (after discussing and checking with managers regarding the rate I was told) and said I’d go through my own bank- THEN THEY SAID THEY WOULDNT SELL ME THE CAR IF I CAME BACK WITH A BANK CHECK TO BUY IT OUTRIGHT!!!! The audacity!!! It would cost me thousands more to finance with them! So I can only buy the car if I finance with them because they’d make more money off of me! Left there with no car and with my credit having been checked at 3 different banks when I didn’t even need it checked in the first place!!! Scam artists! I will be filing a consumer complaint to the Attorney General’s office! More
by Yami
Employees Worked With
Kirk Derderian
July 11, 2018
Nobody is a 5 but Tim is pretty close I knew exactly the car I wanted when I went in. Tim was professional and friendly. No games. Just received a very stress free car shopping experience. I knew exactly the car I wanted when I went in. Tim was professional and friendly. No games. Just received a very stress free car shopping experience. More
by Lee M
Employees Worked With
TIMOTHY MCLEAN, Kirk Derderian
July 05, 2018
Came back home with New Car This was my first buying experience with Boch Honda Westford. I went to showroom to look at a car but ended up buying there. Zack really helped to fi This was my first buying experience with Boch Honda Westford. I went to showroom to look at a car but ended up buying there. Zack really helped to finalize the deal. He understands and recommends what is best, He is very friendly and knows how to convince customers :) Thanks Zack and Boch Honda Westford. Regards More
by CKengatte
Employees Worked With
Zach Johnston
June 30, 2018
Best Experience Ever Tim was The best. I am a single active duty military mom of 2 highly active boys. He helped me keep them busy while assisting me make the perfect cho Tim was The best. I am a single active duty military mom of 2 highly active boys. He helped me keep them busy while assisting me make the perfect choices for our new family SUV. On our way home from the dearlership My youngest son started actually crying because he said he missed Tim. He still talks about his new friend Tim and how he taught him new math problems and was such a nice man. This is the Second SUV I have purchased from Boch Honda West and I will never go anywhere else. They are very customer friendly and have a home environment. Tim is the Best More
by taviMari77!!
Employees Worked With
TIMOTHY MCLEAN, Kirk Derderian
June 28, 2018
Great car, great deal We travelled 2 hours from home to get a great deal on a used car from Boch Honda West. The employees made the experience of buying a car out of state We travelled 2 hours from home to get a great deal on a used car from Boch Honda West. The employees made the experience of buying a car out of state as easy as possible. More
by Toy car 1
Employees Worked With
TIMOTHY MCLEAN
June 28, 2018
Great dealership Makes the often frustrating car buying experience an absolute delightful experience. Kindness, courtesy and professionalism of staff is superb, This Makes the often frustrating car buying experience an absolute delightful experience. Kindness, courtesy and professionalism of staff is superb, This is the third car I’ve gotten at Bach and it certainly won’t be the last More
by CeeBee
Employees Worked With
TIMOTHY MCLEAN
June 28, 2018
Pleasant Experience My husband and I bought a used car at this dealership. We had a pleasant experience. Tim McLean has excellent customer service. He made us feel right My husband and I bought a used car at this dealership. We had a pleasant experience. Tim McLean has excellent customer service. He made us feel right at ease by being friendly, professional and patient: he even stayed with us after hours. The car that we bought had an a/c problem, which the dealership fixed right away. The entire staff, including finance and service made our experience painless. We plan on being repeat customers. Thanks Tim! More
by Feby1
Employees Worked With
TIMOTHY MCLEAN
