Nucar Honda of Westford

Awesome Experience! Just purchased a vehicle in Westford and our salesperson was Ryan LaChapelle. He was such a pleasure to work with. Extremely nice and friendly and v Just purchased a vehicle in Westford and our salesperson was Ryan LaChapelle. He was such a pleasure to work with. Extremely nice and friendly and very knowledgeable. I only buy a vehicle every 7-8 years so this was a big deal and he made the transaction very smooth and painless. I know that in the next couple of days or weeks, if I have questions, I can just reach out and he will be there to answer them. Thanks so much! More

Amazing sales and finance team helped me get my first car I can't say enough good things about my experience at Boch Honda West especially because of my salesman Ryan LaChapelle and finance coordinator Kirk D I can't say enough good things about my experience at Boch Honda West especially because of my salesman Ryan LaChapelle and finance coordinator Kirk Derderian. Both of these guys were so helpful and truly went the extra mile to provide excellent service to me. Ryan was very patient, understanding, and knowledgable in helping me decide on the best car for me out of all of the available options. In addition, he put in a lot of additional time and effort to make sure that the car was ready for me the following day even with some additional maintenance that had to be done prior to being able to be driven off of the lot. Kirk was easily one of the most understanding and hardworking finance coordinator I have ever worked with. He took the time to understand my situation and helped me get the best rate possible even on a Sunday evening when most banks were closed and unreachable. It was because of both of these individuals that I have a car that I absolutely love. It would not have been made possible without them and I highly recommend requesting to work with them if you are ever in need of a new or used car!! More

A fantastic experience from start to finish I have not purchased a vehicle for myself since 2004 and a new vehicle since 2001. To say I was apprehensive walking into a dealership to buy a new c I have not purchased a vehicle for myself since 2004 and a new vehicle since 2001. To say I was apprehensive walking into a dealership to buy a new car is an understatement. Salesman Ryan LaChapelle immediately put my wife and I at ease from our first introduction. He was both very personable and extremely informative about the product he was selling ( as well as my 2004 WRX which I was not trading in) - you can tell he is a car guy and loves his job as it shows. When he walked away my wife observed interactions with other salesman with customers (and no offense to them) however my wife stated she was glad we had Ryan as she says "there's just something genuine about him". The entire transaction took about 30-45 minutes. I had to come back to do the paperwork the next day (childcare issues) and the day after that Ryan made sure the car was properly prepped and took his time going over the new car checklist handoff. He was very responsive and communicative by text and phone throughout. This was all super helpful especially considering I live about an hour away. Next came the Finance guy. Typically the slickest and best salesman at any car dealership. Their job is to add profit ('back end'). Bob Signori (Finance Director) immediately put me at ease and did not attempt to hard sell any products. He mentioned various offerings, I politely declined, and he moved on. He obtained a good rate after a few inquiries (my credit is excellent which helps) and explained all my questions completely and in layman's terms. Just overall a really great guy. I would not hesitate to purchase another vehicle from this dealership and it's unfortunate I will have to go to another Honda place closer to my house for service. Please consider this dealership for your next Honda purchase and ask for Ryan. More

Tim McClean Our Sales experience in purchasing a new Honda Ridgeline was handled extremely well by our sales rep. Tim McClean is the best.at customer presentation Our Sales experience in purchasing a new Honda Ridgeline was handled extremely well by our sales rep. Tim McClean is the best.at customer presentation, knowledge of vehicles and generally making you feel like you had just became part of a family. We currently own 4 Honda's and this is the first one purchased here at Boch Honda West. We will never go anywhere else. More

Too easy The website allowed me to find the car(s) I was interested in looking at during my visit. This cut down my time on shopping for a car significantly. The website allowed me to find the car(s) I was interested in looking at during my visit. This cut down my time on shopping for a car significantly. Once at the dealership the experience was very pleasant. Our Sales Consultant, D'Sean, was very pleasant, personable and knowledgeable about the cars we were interested in looking at. More

We went on down and didn’t regret it. We went to Boch Honda West a day after going to a closer dealership in a group we’d done business with before. At the closer dealership, the salesman We went to Boch Honda West a day after going to a closer dealership in a group we’d done business with before. At the closer dealership, the salesman acted as though he couldn’t care less if we bought a car or not. The difference between him and the dealership and Tim and Boch Honda was night and day. Buying a car that costs tens of thousands of dollars is stressful enough. Tim and Boch Honda at least took interest in us and found a way for us to walk away with the car we wanted. There’s no perfect deal, but we’re satisfied with the results we got. More

I loved the experience with Tim at the helm! Tim was fantastic when he heard my timeline for doing my research and did not hound me as others did. I wanted to know a lot about the HPEV types of v Tim was fantastic when he heard my timeline for doing my research and did not hound me as others did. I wanted to know a lot about the HPEV types of vehicles and really needed to drive each to determine the right one for me. Once I decided that the Honda Clarity was the car for me, Time helped me to get the color I wanted and was able to get it ready for me the following Wednesday. I took delivery and have been happy with my purchase! More

No help. Purchased a vehicle with a Tire protection plan (I know), but have been working for months to get the plan cancelled after I tried the vehicle in. No Purchased a vehicle with a Tire protection plan (I know), but have been working for months to get the plan cancelled after I tried the vehicle in. No progress, but plenty of emails asking if I want to purchase another vehicle. Don’t be fooled: customer service here ends at the sale. More