Nucar Honda of Westford

Purchase new CRV Sales agent Aliana was extremely helpful with my purchase. She was also very helpful with going over all the new features of the new 2019 model year c Sales agent Aliana was extremely helpful with my purchase. She was also very helpful with going over all the new features of the new 2019 model year car. More

service I had tire protection and Dave took me in a timely manner and got me 2 tires that I needed for no charge He was excellent I had tire protection and Dave took me in a timely manner and got me 2 tires that I needed for no charge He was excellent More

Awesome!!! Sales Staff and Finance Staff was awesome!!! Bob Sigorni in Finance is the best!!! Aliana and Amy were very caring, helpful, and professional. I l Sales Staff and Finance Staff was awesome!!! Bob Sigorni in Finance is the best!!! Aliana and Amy were very caring, helpful, and professional. I love this dealership! More

Better communication Everyone here is super friendly and I love that. But I was very annoyed when I made an appointment to get a new tire. I’m leasing this car from you le Everyone here is super friendly and I love that. But I was very annoyed when I made an appointment to get a new tire. I’m leasing this car from you less than a month ago, and when I ask for a rough estimate to have an idea, the rep said they couldn’t give me one since they don’t have access to that information. Fine. What really annoyed me is when I arrive to my appointment, im told they need to check to see if they have a tire in stock. Cool. They didn’t. So I had to have it ordered and come back. I don’t work in the area, it’s very difficult for me to come by. I think it’s obvious that I’m coming in for a tire replacement, is to make sure the actual tire is there. Ordering and paying I could hace done over the phone or online or on my way home. Not waste an hour waiting for a tire to be ordered to then find someone to take the car to be serviced. Very annoying. More

Boch+Bobby=Best!!! Bobby treated us just like family!! He was honest with us and put us in the car of our realistic dreams. Buying a car sucks, plain and simple. Bobby m Bobby treated us just like family!! He was honest with us and put us in the car of our realistic dreams. Buying a car sucks, plain and simple. Bobby made it suck so much less that it was enjoyable! I never thought I’d ever say that. Thank you, the Subaru and I are very happy together!!! The team at Boch is amazing!! More

Recall for my 2018 CRV I was told it would only take approx. 1-1/2 hours. I had an appointment for 9:15 am.. At approx. 4:00pm I started calling 7 times and could not speak I was told it would only take approx. 1-1/2 hours. I had an appointment for 9:15 am.. At approx. 4:00pm I started calling 7 times and could not speak to any one in the service department, I started calling the showroom I was forwarded to service several times no luck. I started calling other phone extensions eventually was connected to services, I was told my car was not ready they would call when it was ready at 5:30pm. I got a call. I have always have had great things to say about your dealership. Sence Boch Honda West opened a few years years we have purchased 3 cars. Ray More

Excellent Extremely pleasant to work with Very helpful purchasing a new vehicle. Showing me all the options and explaining financing. I couldn't be any happier Extremely pleasant to work with Very helpful purchasing a new vehicle. Showing me all the options and explaining financing. I couldn't be any happier love the car love the service loved the sales department. More

Beyond my expectations The fellow who helped me (Garret? Gareth?) went over and above what I expected. He enabled me to combine what could have been two trips into just one The fellow who helped me (Garret? Gareth?) went over and above what I expected. He enabled me to combine what could have been two trips into just one (factory recall and routine 5000 mile service). Furthermore the whole process took less time than I expected for one. He could not have been more communicative or more pleasant. More

Quick and easy! The service was quick and easy-- just an emissions check to get 2019 sticker everyone was polite and friendly so I was in and out quickly The service was quick and easy-- just an emissions check to get 2019 sticker everyone was polite and friendly so I was in and out quickly More

I new to replace what? This was my first time having service at this dealer. Overall not a terrible experience. After my car was inspected I was advised that my coolant shou This was my first time having service at this dealer. Overall not a terrible experience. After my car was inspected I was advised that my coolant should be replaced. Found that of particular interest since it was replaced in November. Also, saw a water fountain but no coffee. Considering how big the Boch organization is, I would have thought they could at least offer their customers a cup of coffee. Not a horrible experience but not a slam dunk either. More