Nucar Honda of Westford

Efficient, knowledgeable and quickly resolved problem. The service adviser was very helpful, kept us informed, and the service technicians researched and resolved the issue quickly. I am very pleased with The service adviser was very helpful, kept us informed, and the service technicians researched and resolved the issue quickly. I am very pleased with service overall. More

Recall Sam Oliver was very helpful! He is an excellent employee! He assisted me in taking the glove box out and cleaning out behind the filter. He was a Sam Oliver was very helpful! He is an excellent employee! He assisted me in taking the glove box out and cleaning out behind the filter. He was a great instructor! Now I will know how to do it in the future. More

Greeted with a smile Nobody likes to bring a car into service especially when you have to pay! However, when you're greeted with a smile and handshake and they remember y Nobody likes to bring a car into service especially when you have to pay! However, when you're greeted with a smile and handshake and they remember your last chat about your child's tournament its nice! I never feel like just another face at Boch Honda West Service. Also as a woman it's truly appreciated to see women working at the desk. I recommend them to my friends and family even if they don't drive a Honda. Excellent experience again! Thank you also to Service Manager Mark for helping out with my Volvo. More

Great service Jeff, my service advisor could not be more friendly and knowledgeable. I had to use the shuttle service and he was also very friendly and professi Jeff, my service advisor could not be more friendly and knowledgeable. I had to use the shuttle service and he was also very friendly and professional. Great service! More

Overcharged and Underserved I have already relayed the following concerns to Boch but received no response whatsoever. At the end of a B service performed on my 15 Fit, the servi I have already relayed the following concerns to Boch but received no response whatsoever. At the end of a B service performed on my 15 Fit, the service rep came back with the technicians 14 point inspection The tech characterized my drive belt as cracked and rotted and requiring immediate replacement. She qualified that Boch did not have the belt in stock. I would need a separate appointment and would need to pay for the belt before they went about getting it. I confirmed the recommendation was to replace the alternator belt Part# 31110-5R0-003. I was charged over $75 for the part when list price is $45.95. Asking why I was being charged so much over list I was told it was because it was an OEM part. I was then steered into making a stand alone appointment the next day to replace the belt and was charged for a full hour of labor. This "repair" cost over $200 when I should have been properly advised to do it in conjunction with my next sevice and should not have been overcharged for the part. Frankly the experience left me feeling the service department lacks integrity. More

I explained what was wrong and I was taken care of very quic Very satisfied with service and length of time it took it was very busy but I was taken care of immediately I would highly recommend Boch Honda West Very satisfied with service and length of time it took it was very busy but I was taken care of immediately I would highly recommend Boch Honda West for service More

Amazing experience with Ali Sales agent Aliana was extremely helpful with my purchase of a used car! She was super friendly and made the process easy! Would reccomend her to anyo Sales agent Aliana was extremely helpful with my purchase of a used car! She was super friendly and made the process easy! Would reccomend her to anyone. More

Excellent Joe was so patient and knowledgeable! He made our car buying experience so easy! He really listened to us and worked to make sure we got exactly what Joe was so patient and knowledgeable! He made our car buying experience so easy! He really listened to us and worked to make sure we got exactly what we wanted! More

Responsible and polite They treat the customer very well,explain all the questions that I have.the waiting area is neat and clean,if they have more trays for those seats in They treat the customer very well,explain all the questions that I have.the waiting area is neat and clean,if they have more trays for those seats in the waiting area for customers to put their drinks will be a lot better More