Nucar Honda of Westford

The person who could help me often seemed to be out that day The vehicle itself was excellent, exactly as advertised, but two things detracted from the experience: 1) the price was $500 more than the advertised The vehicle itself was excellent, exactly as advertised, but two things detracted from the experience: 1) the price was $500 more than the advertised price, and 2) often when I called about some detail, the only person that could help me was out that day. Two people who were the most help were Ayoub (who spoke with me in person and by phone) and Katie Collins (who communicated with me by email). The person who was not so helpful was Drew, who several times took my calls, and was quick to promise but slow to follow through. More

I can't believe I was told that the thermostat was inside the radiator and the cost to fix would be 426.63 minus 127.00 if I were to have it fixed through your service department. Got 2nd opinion from a frie the radiator and the cost to fix would be 426.63 minus 127.00 if I were to have it fixed through your service department. Got 2nd opinion from a friend who is an auto technician. He did the job for me and the parts were only 34.36 from a part store.HUGE difference.Diagnostic fee should not have been charged. unacceptable. More

Great Service !!! BOCH Honda West has a great service center besides their dealership. Always professional, courteous and helpful. Very easy to make an appointment. BOCH Honda West has a great service center besides their dealership. Always professional, courteous and helpful. Very easy to make an appointment. Thank you very much ! More

Very Satisfied Customer My daughter bought a Honda Pilot and she is very satisfied with car. Last year I stopped by the Boch lot and saw the Passport. I really liked the lo My daughter bought a Honda Pilot and she is very satisfied with car. Last year I stopped by the Boch lot and saw the Passport. I really liked the look of the car. Boch West is very convenient for me so I wanted to buy the car if the deal was right. The show room was very impressive even with the Covid restrictions. All the employees were professional and pleasant. Robert took care of me and we closed a superior deal for the car. I would definitely recommend Boch to others. More

This is the 3rd Honda I've bought at Boch Honda West and it seems like I always get the most awesome deals. No hassle shipping with these guys because they know they have the lowest prices and cars with re it seems like I always get the most awesome deals. No hassle shipping with these guys because they know they have the lowest prices and cars with real low mileage at good prices. Boch West keep up the good work. Enrique L More

Conveniently located and good service hours. Everyone in service department is professional, courteous and knowledgeable. For issues that require service at the dealership, this is a very good operation. service department is professional, courteous and knowledgeable. For issues that require service at the dealership, this is a very good operation. More

Brought my car to be serviced back in March and they ruined my car. I could write a book about my experience but it would be a waste of my precious energy since they do not care about the customer and a ruined my car. I could write a book about my experience but it would be a waste of my precious energy since they do not care about the customer and are some of the most Shady people I have ever dealt with . Showed no remorse and I will never return to them for anything ever again. More

everything fine, missed coffee, greeted quickly, , inspection done within an hour. like that the car is waiting inside. the new cash better policy will take some time for me to a greeted quickly, , inspection done within an hour. like that the car is waiting inside. the new cash better policy will take some time for me to adj.= good cheerful service] thanks More

It’s a total disaster experience. No single word from them is true. Not responsible, not respect to customers. I would give them zero star if there were them is true. Not responsible, not respect to customers. I would give them zero star if there were More

The salesman was knowledgeable and friendly. He also gave us the information about a lease or buy the vehicle that we were interested in buying us the information about a lease or buy the vehicle that we were interested in buying More