Nucar Honda of Westford

My service person was wonderful. He was efficient yet went the extra mile for me. Very polite and asked if anything more he could do. I don't remember his name. Please look it up on d He was efficient yet went the extra mile for me. Very polite and asked if anything more he could do. I don't remember his name. Please look it up on date of service. More

Anthony is the best advisor Last year in Feb, I reported a problem with my starter staying engaged longer than it should. The advisor at the time didn’t treat the issue seriously Last year in Feb, I reported a problem with my starter staying engaged longer than it should. The advisor at the time didn’t treat the issue seriously and asked me if I knew when to release the starter once a car turned over. It was insulting. The problem wasn’t fixed and I continued to have the problem periodically in 2018 and Q1 of 2019. This time, I described the same issue to Anthony. He listened to the description respectfully and when I finished, he had a guess what the root cause might be. He showed me a YouTube video and asked me to listen to the sound. I was astonished when I heard the exact same troublesome sound as my starter. He let the mechanic know about a possible actuator issue which had been reported on 2014 CRVs. The mechanic agreed with the diagnostic and replaced the actuator. The car is now working properly. I was impressed by how genuine Anthony was and really cared about my experience as a customer. He’s the best advisor at Boch Honda Westford. More

Excellent and timely service Excellent service. The vehicle was delivered earlier than expected with the total cost less than the estimate as well. A very comfortable waiting area Excellent service. The vehicle was delivered earlier than expected with the total cost less than the estimate as well. A very comfortable waiting area as well. Overall a very positive experience. More

Excellent service CJ Caldwell was very knowledgeable, informative, and great to work with. I have purchased my last 2 cars from him and highly recommend him and this de CJ Caldwell was very knowledgeable, informative, and great to work with. I have purchased my last 2 cars from him and highly recommend him and this dealership. More

Professional yet enjoyable I was amazed at the attention and professional attitude of the staff. The sales people were very accommodating and hepful. I am on oxygen so they made I was amazed at the attention and professional attitude of the staff. The sales people were very accommodating and hepful. I am on oxygen so they made sure to do things in a timely manner. I bought the car on a weekend so the paperwork could not be completed until Monday. As I had no car to trade in they delivered the car to me once all the rmv and insurance paperwork was completed. It is an outstanding dealership. More

Good service Service was good, it just took longer than I expected. Work done as expected, David Lamb was very good. Basic services, oil change and tire rotation. Service was good, it just took longer than I expected. Work done as expected, David Lamb was very good. Basic services, oil change and tire rotation. More

purchase new vehicle Lots of new car options (models/trims/colors) available on site. Quick. Quick. Quick. Good thing we brought our trade-in with us when we did the t Lots of new car options (models/trims/colors) available on site. Quick. Quick. Quick. Good thing we brought our trade-in with us when we did the test drive. Came with one car, left with another. More

Very excellent dealership , Justin ford was awesome I would highly recommend anyone in buying a vechile from Boch Honda in Westford mass , Justin ford is awesome and the sales dept you couldn’t ask for I would highly recommend anyone in buying a vechile from Boch Honda in Westford mass , Justin ford is awesome and the sales dept you couldn’t ask for such great service , thank you sales and service for giving us excellent service in buying a Honda CR-V , thank you to all the managers and finance in giving us great service , Andrew & Geraldine Tarves More

Most pleasant dealer experience ever! Decided on Honda West after our auto search lead us toward the Honda CRV given it's utility, reliability and user features. Was searching for certifie Decided on Honda West after our auto search lead us toward the Honda CRV given it's utility, reliability and user features. Was searching for certified used, in specific color, and they just happened to have the exact one! Sales associate (Alie) was great, Finance, Accounting Mgr (Bob) was awesome, taking the time to finding us the best loan and program offers. The follow-up registration service was timely (2 days) and Service dept was very accommodating and friendly given the inspection sticker did take extended period in the waiting room. More

Great experience Ali was great to work with. The entire process was seamless from the visits to Boch to meeting at town hall. I really love my new car. Ali was great to work with. The entire process was seamless from the visits to Boch to meeting at town hall. I really love my new car. More