Nucar Honda of Westford

Hinda Accord 2017 recall repair I took my car Honda Accord 2017 to this dealer for a recall and when I drove home, I experienced the brakes are slightly loose and not pressurized as I took my car Honda Accord 2017 to this dealer for a recall and when I drove home, I experienced the brakes are slightly loose and not pressurized as before. I feel extremely unhappy and dissatisfied. I blame both Honda and the dealer for this poor workmanship and quality even though the front office friendliness was very good. Unfortunately!!! More

2019 Civic I could not be happier about the ease of which occurred in negotiating this new lease. Everyone... Ali , Kevin Cregg and Kirk we’re most cordial and I could not be happier about the ease of which occurred in negotiating this new lease. Everyone... Ali , Kevin Cregg and Kirk we’re most cordial and attentive to my requests and efgicient in the entire process. My only complaint is that when I returned for my inspection sticker, what was supposed to be a quick 30 minutes turned into over one hour! Otherwise, Boch Honda West is the best!!!!! More

Treated right I came in for a recall. I made an appointment for the same day that I called. They even took care of another safety issue at the same time at no cos I came in for a recall. I made an appointment for the same day that I called. They even took care of another safety issue at the same time at no cost. More

Courteous and professional service Courteous, friendly and professional service. Explained what is involved in the service and the costs, why synthetic oil needs to be used with this ve Courteous, friendly and professional service. Explained what is involved in the service and the costs, why synthetic oil needs to be used with this vehicle. More

Honest and very polite I was a first time car buyer, and I was worried I would get taken advantage of and spend too much on a poor quality vehicle. Ryan was very honest, str I was a first time car buyer, and I was worried I would get taken advantage of and spend too much on a poor quality vehicle. Ryan was very honest, straightforward and advocated on my behalf for a fair price. He never made me feel pressured and I felt like he treated me like a person and not a means to a commission. He is incredibly polite and goes the extra mile for his clients. He came in on his day off to help get my car ready for pick up. I highly recommend him, especially for first time car buyers. More

Jayson just a fine upstanding young man. Very kind helpful and most importantly honest. My first experience with Boch was not the best this experience chang just a fine upstanding young man. Very kind helpful and most importantly honest. My first experience with Boch was not the best this experience changes everything, my next car will be a Honda and Jayson will our salesperson. Thank you from one very happy first time Grand mom on a car I fell happy and safe to drive our bundle of joy. Thanks Jayson More

Service I always get my work done at boch Honda west, I trust them completely with my car, the notify me of upcoming work and things my car needs to stay runn I always get my work done at boch Honda west, I trust them completely with my car, the notify me of upcoming work and things my car needs to stay running smoothly and updated, staff is always friendly and kind. More

tire replacement Came in with a low tire pressure problem in one tire. Service personnel identified a leaky rim and suggested getting the tires which were worn out als Came in with a low tire pressure problem in one tire. Service personnel identified a leaky rim and suggested getting the tires which were worn out also replaced while fixing rim. Scheduled service for two days later because the rim needed to be ordered, and put on the spare. This process must have damaged the tire sensor because tpms light came on after this visit. Came back two days later to get the job completed. A job of replacing the tires with the one new rim plus alignment. I was told it willl take 1.5-2hrs. It took 3 hours and after those three hours, the service person realized that they forgot to put the new rim which took another 45 min. When I got back the car all that time later, the tpms light was still on. I asked about it and they basically washed their hands off it and claimed I must have put some generic sensor there. When I clarified that the light came on only when they put the spare on, he then offered to tell me what it will take to replace it. Shouldn’t this have been initiated a whole lot earlier while I was waiting for my car? I had had enough frustration for the day and drove out. I have used their service before but never expected it to be this poor this time. My past experiences have all been reasonable but this was awful and incredibly frustrating. A complementary hubcap that was added though a nice gesture does not make up for sloppy work. More

Great, appreciating John Waugh was informative, patient and most considerable. It was a great service for the car inspection, and a relief the warn tire was dealt with. T John Waugh was informative, patient and most considerable. It was a great service for the car inspection, and a relief the warn tire was dealt with. Thank you. More

Oil change I wanted an oil change but was told I needed the rear differential fluids changed as well. When I received the invoice it said I had requested that se I wanted an oil change but was told I needed the rear differential fluids changed as well. When I received the invoice it said I had requested that service which was the most expensive part of the overall price More