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Nucar Honda of Westford

Westford, MA

Overview
Employees
Reviews
Vehicles
4.1
1,864 Reviews
Nucar Honda of Westford is a leading Honda Dealership in the Westford, MA area and a 2022 Honda President's Award recipient. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the area, including the cities of to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Nucar Honda of Westford, located at 299 Littleton Rd, Westford, MA 01886, serving the entire New England.
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299 Littleton Rd

Westford, MA

01886

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Showing 1,864 reviews

May 13, 2019

Great I had a wonderful experience. Kevin was very helpful and patience explaining the car. He worked hard getting all the paperwork done. He kept checking More

by DJ7015RICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names. There was Mark and Bob. Sorry not remembering names. , Kevin Gendron
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May 13, 2019

Good friendly service I waited while the recall fix was done. Staff is friendly, tells you the wait time, and is transparent about costs up front. Waiting area is spacious More

by JENNADUDLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Waugh
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May 12, 2019

Stay away from Boch Honda I dont know how they are in business,very unprofessional.I was inquiring about a Tacoma that the sale price was reasonable but they tried to add extra More

by tsevel35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Barry, Jayson Juttner
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May 13, 2019 -

Nucar Honda of Westford responded

Hi Timothy, We appreciate you leaving us a review on Dealer Rater as well as the other sites you told us you would regarding this experience with Boch Honda West, after looking into this I was told you had called in on Wednesday of last week looking to speak to someone about this particular vehicle and after speaking to Jayson Juttner you were sent numerous pictures of this vehicle from him to your cell phone , after receiving them you had asked for more side photo shots of the vehicle and were sent more , after looking thru them you seen scratches on the vehicle and then went and figured on an estimate to this cost to you as well as asking Jayson what's the best price that could be done on this vehicle is , as it was already marked down to the price of $19,000.00 the dealership documentation fee of $495.00 would bring it to $19,495.00 then because you live 4.5 hrs from Westford we charge an additional $ 250.00 delivery fee to the total amount coming to $ 19745.00 Jayson quoted you $ 45.00 less at $ 19,700.00 and waited for your response, after receiving your response back as to what your body shop would charge you to have the scratches fixed your bodyshop told you $ 625.00 and our total just put you over the amount you wanted to spend and the time to drive here back and fourth was to much and not worth your time , after this you seen that the price had dropped by $ 381.00 dollars online to $ 18,619.00 and with your Dealership Documentation fee and the delivery fee it brought you to $ 19,364.00 from here which was yesterday you had texted Jayson explaining how upset you were over the fees and that they were fake fees and you were going to go on social media and put bad reviews on your experience with Boch Honda West , we tried showing you everything you would spend here before coming in we were nothing but transparent with you in the pictures the costs and the time it would take , after seeing the price drop I can see you were upset , I do agree you should have been given a call to let you know , my feelings are that you were a serious buyer and wanted to purchase the scratches you felt were putting you out of budget and were looking for a discount that never came and that can be frustrating to a customer , realize that the prices we put on line are always priced as the lowest within a large mile radius and it was seen 4.5 hours from here to you , as you stated to Jayson you were going to try to destroy us on social media and all we did was be transparent and honest to you before ever coming in to our location and that's what we did for you , you never once were in our dealership , no one ever over promised you anything and no one lied to you , as far as you feeling upset I see your point with the price change and no call, I hope you can see past this and give Boch Honda West another shot if we have a vehicle in the future you would like to purchase , I hope this message can be seen as a positive response to you and not a negative one as I do appreciate knowing about your experience , thank you .

May 12, 2019

Wonderful Experience Being an older couple with virtually no experience with buying a car from a dealership we didn't know what to expect. We were very happy with everyone More

by clp3963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Partridge, Jayson Juttner, Karl Saleh
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May 11, 2019

Fast service Staff was friendly and attentive. The wait to get the service I needed was fair. Floor manager made sure I was taken care off promptly. More

by MELLOWJUSTIN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Derderian, Steve Herget, Lindsey Partridge
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May 11, 2019

Service Came in for some service in the morning and was in and out, great job. Very friendly clean. Took care of me and my vehicle. Thanks to all More

by FCIARAVOLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tarmey, Brittany Barry, Kevin Gendron
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May 11, 2019

Great experience Treated with amazing respect. Great experience all around. Everyone from internet to sales to finance were great. No complaints what so ever. Would co More

by Braggs79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Signori, Jayson Juttner, Allison McNeill
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May 10, 2019

Fast, helpful and friendly service Very friendly and fast service... would definitely come back for future repairs or maintenance required.... all around a very pleasant experience...al More

by cartagenaphoenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Hasanbasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2019

Hinda Accord 2017 recall repair I took my car Honda Accord 2017 to this dealer for a recall and when I drove home, I experienced the brakes are slightly loose and not pressurized as More

by unhappyCU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont know any name
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May 08, 2019

Honest and very polite I was a first time car buyer, and I was worried I would get taken advantage of and spend too much on a poor quality vehicle. Ryan was very honest, str More

by firstimebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan LaChapelle
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