Nucar Honda of Westford

Wonderful costumer service The minute we walked in, we felt comfortable! We were working with Zach Johnston, and he was wonderful! The whole car buying process was calming and a The minute we walked in, we felt comfortable! We were working with Zach Johnston, and he was wonderful! The whole car buying process was calming and anxiety free. They were not pushy by any means, and they helped us with what would work best for us, rather than just pushing a car on us sap they could make a sale! We definitely left with smiles on our faces! Thank you Boch Honda West! More

2019 Honda CR-V EX purchase The purchase of my new 2019 Honda CR-V EX was handled quickly and professionally. Any questions that I had were answered to my satisfaction. Thank The purchase of my new 2019 Honda CR-V EX was handled quickly and professionally. Any questions that I had were answered to my satisfaction. Thank you! More

Well paced I went to the deLership 3 times: Once to explore 2 cars as possibilities, once to see if my bike fit in the cars and once to look at a particular car I went to the deLership 3 times: Once to explore 2 cars as possibilities, once to see if my bike fit in the cars and once to look at a particular car and possibly buy it. Someone always offered to help but did not pressure me. When I decided to buy the sales person made everything happen then and there. Overall easy and pleasant More

excellent sales experience Our sales advisor was extremely helpful in helping us decide and locate a car we wanted. Great experience overall in purchasing a car from this deale Our sales advisor was extremely helpful in helping us decide and locate a car we wanted. Great experience overall in purchasing a car from this dealership. More

No pressure sales!! I like many other people do not enjoy the process of buying a new vehicle. The back and forth with price etc. I have always wanted a Honda CR-V. We I like many other people do not enjoy the process of buying a new vehicle. The back and forth with price etc. I have always wanted a Honda CR-V. Well I went in to Boch and fell in love with the 2019 CR-V. The only issue I had to deal with next was how much would I get for my trade in. They ended up paying off my car loan and I had no negative equity. I have never in my years buying vehicles have ever been treated as fairly as I was at Boch Honda in Westford. It went so smooth, my experience was a great one. They made my dream a reality, I finally own a Honda. I am a customer for life. More

CRV Oil Chnge Everything was handled professionally. Good job while we waited in a clean comfortable customer service area. Only recommendation is to get the massag Everything was handled professionally. Good job while we waited in a clean comfortable customer service area. Only recommendation is to get the massage chair back! More

A great experience with a tough repair. I brought my 6 year old Honda Pilot in to be looked at on Friday 5/17 after my TCS, VTM-4, check emissions system light came on Thursday evening. I w I brought my 6 year old Honda Pilot in to be looked at on Friday 5/17 after my TCS, VTM-4, check emissions system light came on Thursday evening. I was dreading it as I had a sense this was bad! Garrett took my car in and assured me we’d have an answer by 9:30. I took the Boch Honda shuttle home to wait for Garrett’s call. He called me back by 9:00 saying that my car needed a large repair but it would be covered by Honda as it was a known problem with some 2013 Pilots. He kept me updated and told me he hoped they could get the piston rings installed and everything al set by Saturday. He called me Aatueday afternoon as promised with an update letting me know it wasn’t going as smooth as they hoped and my car would likely be there until Mon. He arranged a rental car for me at that time. He said he’d call me Monday with a new update but not to worry because I could keep the rental for the duration of my repair. Garret called again Mon as promised and said that my repair would be another day. They wanted to make sure they had enough time to thoroughly fix the problem. I told him i’d Rather them take their time and have plenty of time to get it fixed correctly. He texted me Tuesday to let me know my car would be ready in the afternoon. I picked my car up Tuesday evening and he went over the extensive repairs that were performed. Piston rings, spark plugs damaged by piston rings, oil change, coolant, etc. I am very happy that Honda took care of this repair. I want to have this pilot for a long time so my kids can start driving it next year when my oldest gets her license. Kudos to Honda and their great Employee Garrett who came through on every update and promise he made to me. I’m very happy with this service appointment and the outcome. More

Great location. Went for oil change and tire rotation got a deal for $50 for both. Would go back. Hope there is a deal for brakes and tires combo. Went for oil change and tire rotation got a deal for $50 for both. Would go back. Hope there is a deal for brakes and tires combo. More

Great experience Sales agent was great and the entire team top notch! I will be back for sure the next time I am ready to buy another vehicle Sales agent was great and the entire team top notch! I will be back for sure the next time I am ready to buy another vehicle More

Excellent sales experience. From my initial email contact throughout the sales process, both Jayson and Bob were straightforward, honest, and willing to work with me to find me a From my initial email contact throughout the sales process, both Jayson and Bob were straightforward, honest, and willing to work with me to find me a price that was fair for both parties. I very much appreciated the fact that there was no haggling over the price; what they quoted me was lower than other dealers and they stuck to that price throughout the process. They were also willing to work with me to get a bit more value for my trade in so we could make a deal. Jayson was very knowledgeable about the product and made sure to get accurate information if I happened to stump him (only once). Very pleased with my experience and will be sure to return when it is time for another vehicle. More