Nucar Honda of Westford

Well done. The dealership honored their price quote that I received through True Car. The correspondence prior to the sale was very good. Jason did an excellent The dealership honored their price quote that I received through True Car. The correspondence prior to the sale was very good. Jason did an excellent job in the dealership. More

Great car - customer service average. The location is convenient from my house. We were greeted at the door the first time we came to test drive and get more information about the Passport The location is convenient from my house. We were greeted at the door the first time we came to test drive and get more information about the Passport. Chris was knowledgeable about the Passport but seemed rushed when he showed us the vehicle. In general the whole experience seemed rushed. I had an internet price in hand when we got there and I was able to bargain via email with Chris when I received a lower price from another Honda dealership. I left both email messages and a voice message with Chris that took awhile to return. I tried 6-7 times to reach anyone at the dealership so I could leave Chris a message when I hadn’t heard back from him via email and no one picked up the phone (this was during open dealership hours). When my husband and I came back in I expressed to Chris my hesitation with overall customer service. I had concerns. We were also told that service does not have loaner cars and will only shuttle 10 miles from the dealership. I expressed to Chris that this was a huge concern for me as my last Honda dealership in MA has both loaner cars and shuttles me from Lancaster to Hudson. Overall I am very happy with my new car but I feel the dealership customer service isn’t on par with other car dealerships I have recently shopped with. More

Great Experience Jean was such a pleasure to work with, he really went above and beyond to find me the perfect car within my budget. Look forward to getting my next ca Jean was such a pleasure to work with, he really went above and beyond to find me the perfect car within my budget. Look forward to getting my next car there as well! More

quick and easy Brought my CRV infor an oil change and inspection on a Saturday. It was an easy process and only took a little over an hour. This was the easiest serv Brought my CRV infor an oil change and inspection on a Saturday. It was an easy process and only took a little over an hour. This was the easiest service on a vehicle I have ever done. More

Above and beyond I purchased a Honda CR V from Boch Honda West. My salesman Jayson was friendly, knowledgeable, and listened to my needs. He directed me to the vehic I purchased a Honda CR V from Boch Honda West. My salesman Jayson was friendly, knowledgeable, and listened to my needs. He directed me to the vehicle that had everything I wanted. He was never pushy. I also had the pleasure of dealing with Bob, the Finance Manager and Kevin the General Manager. Once again, I was impressed with the level of friendly, yet professional service I received. I left the dealership feeling as though I had made some new friends!! I would HIGHLY recommend this dealership!! More

Former Kia owner. I wanted to acknowledge the salesman Jayson at Boch Honda West for his excellent salesmanship and understanding and patients with my situation when en I wanted to acknowledge the salesman Jayson at Boch Honda West for his excellent salesmanship and understanding and patients with my situation when entering into a lease agreement . I was anxious to lease a vehicle but Jayson Juttner made it easier to make a decision. I didn’t feel pressured to sign anything as I was at some other dealerships. Sincerely H.R. More

Great dealership! Although the sale took a long time (3 hours), Chris was friendly, knowledgeable and kept us entertained. The test drive was very efficient and covered Although the sale took a long time (3 hours), Chris was friendly, knowledgeable and kept us entertained. The test drive was very efficient and covered all the main features of the car. A good experience for a first time car buyer! More

Very professional Good knowledge, good service. The sales man explained everything. The test drive is pleasant. The building is clean and comfortable. I like the coffee Good knowledge, good service. The sales man explained everything. The test drive is pleasant. The building is clean and comfortable. I like the coffee service. More