Nucar Honda of Westford

Overall not bad I had a TrueCar certificate for a specific car (2019 Honda Odyssey EX), which they honored. However, they would not give me the special 2.9% APR finan I had a TrueCar certificate for a specific car (2019 Honda Odyssey EX), which they honored. However, they would not give me the special 2.9% APR financing because "I got a discount through TrueCar". That is ridiculous. The price of the vehicle should have nothing to do with how I finance the loan! In short, they refused to give me the APR on their website because the price I got was good. After buying the car, I went to my local bank and immediately refinanced with an APR that is 1.8% lower (same loan amount and length of payback). When I went to pick up the car a few days later, as I was driving out, they flagged me down because they forgot to leave the registration in the glove compartment. I was also told that I would have to take the car over to the service department because they did not do the state inspection yet (which I had to wait another hour to get that done). Seriously!?! LOL. :) Other than that, everything else went quickly and smoothly! More

Quality Service From making the appointment, checking in, reviewing the service completed, paying the bill and driving away everything was friendly competent and prof From making the appointment, checking in, reviewing the service completed, paying the bill and driving away everything was friendly competent and professionally done. Met y expectations in every way. More

Professional & Knowledgable Mike Pacheco in Sales was friendly, responsive and very helpful. Bob Signori in Finance was prepared, thorough and also very helpful in the process. Mike Pacheco in Sales was friendly, responsive and very helpful. Bob Signori in Finance was prepared, thorough and also very helpful in the process. They listened to my concerns and actually helped me secure a lower loan rate than what I brought in myself More

Excellent experience has always . Ryan did an exceptional job and was kind and patient. Bob was hilarious as always and was helpful throughout the process. The management team we . Ryan did an exceptional job and was kind and patient. Bob was hilarious as always and was helpful throughout the process. The management team were by our side throughout the entire sale and was very helpful. Thanks again. -The Martinez family More

Issues with registration but all else was good Everyone was helpful and I believe I received a good deal on the car. Sales manager worked with me to obtain target price. Some issues registering the Everyone was helpful and I believe I received a good deal on the car. Sales manager worked with me to obtain target price. Some issues registering the car. Insurance company didn’t have delearship info. Given it is liberty I was surprised. As such I had to get involved to assist Honda in getting the insurance completed which was frustrating at best. Took many calls as I was intermediary between dealer and liberty. Once liberty sent info it took an additional hour for the dealership to acknowledge receipt. Once completed car was picked up on time and overview was very helpful More

Very fair deal I bought a 2019 Ridgeline from Rick Petroff and Mike Pacheco. Very professional and fair. I did my homework and had an idea of what I would spend. I bought a 2019 Ridgeline from Rick Petroff and Mike Pacheco. Very professional and fair. I did my homework and had an idea of what I would spend. I was in the Ridgeline in hours, even with dealing a trade. I would recommend this dealership. More

Great workers! Very helpful, answered all questions necessary and great prices! My salesman was very cooperative with anything needed and super friendly. Made the ex Very helpful, answered all questions necessary and great prices! My salesman was very cooperative with anything needed and super friendly. Made the experience very easy - which was nice because getting a car can be extremely stressful! More