Nucar Honda of Westford

I purchased a new Honda Hybrid CRV in March and the car is awesome. Thank you. The experience still reminds me of one of the worst nightmares. The finance team requested me to sign papers that they were is awesome. Thank you. The experience still reminds me of one of the worst nightmares. The finance team requested me to sign papers that they were not aware. I was making that purchase as a sole-proprietor and they missed to learn the process. As a result, I had to go to the RMV multiple times, they asked me to pay extra money, and I wasted numbers of hours with many unexpected trips to the dealership. After a month, we all understood that stepping into that showroom was very unpleasant for me. One of the managers tried making it up with a free first oil change. There was no undo. Today, in September, I learnt that the nightmare isn't over. My address was typed incorrectly for doing the SSN verification. I clearly recall telling them the city was wrong and they said not to worry about it. The guy entering the address in computer typed 18 instead of 19 as my written street address. Obviously, that caused more trips to the dealership at that time to rectify. I didn't realize it would have impacted my SSN verification in future. Here we are. My work verification for SSN shows that incorrect address reported on March 8th, 2022. More

Excellent customer service with David Belanger. Made me feel very comfortable with my first car purchase in thirteen years. I feel as though I was dealt with very fairly. I will definitely look for Made me feel very comfortable with my first car purchase in thirteen years. I feel as though I was dealt with very fairly. I will definitely look forward to coming back again. Thank you for all your help. More

pleasant staff made me comfortable right away ,made every effort to locate truck for me ,i will be back effort to locate truck for me ,i will be back More

Bought my 5th New Honda Pilot loved the vehicle and the service at Boch Honda West , thank you Kevin Cregg for making my experience a positive one as usual , my family buys all their cars from Kevin for ov service at Boch Honda West , thank you Kevin Cregg for making my experience a positive one as usual , my family buys all their cars from Kevin for over 20 years now always a great experience , delivers straight to my home never have to come into the dealership a real Professional, thanks again Mary Kay More

Purchased my first Honda CR=V. Very impressed with all the personnel I came in contract with; especially, Richard Petroff (Sales) and James Hudson (Finance). Rick was very knowle Very impressed with all the personnel I came in contract with; especially, Richard Petroff (Sales) and James Hudson (Finance). Rick was very knowledgeable, pleasant, and great working with him. He explained all the ins and outs of the new vehicle; answered all my questions (and I had a few). Thank you for a great experience. I would recommend Boch Honda West. More

Matt was great to work with. Hands-down, the best car-buying experience we've ever had. He was attentive, knowledgeable and he didn't push us into a decision. My wife and I felt Hands-down, the best car-buying experience we've ever had. He was attentive, knowledgeable and he didn't push us into a decision. My wife and I felt comfortable working with Matt, who felt more like a partner than a salesman. We'd definitely want to work with Matt again in the future. More

Thank you so much for a great service on helping the issue of the body-control-board of my 2019 CRV touring which was under the warranty of 3 years/36000 miles. Especially thanks to the service departme issue of the body-control-board of my 2019 CRV touring which was under the warranty of 3 years/36000 miles. Especially thanks to the service department of Boch Honda West, 299 Littleton Rd, Westford, MA. Due to the problems of transportation and part-shortage caused by Covid-19, the required part is not available promptly. After reviewing my case, the Boch Honda West did go extra miles to help me on a loan car when waiting for part, the problem is fixed now and I got my car back in excellent shape. Greatly appreciated for your help plus great service. More

Just purchased my second Honda Accord Hybrid from the same dealership and I have to say the it was a phenomenal experience once again. Great sales and business team. No pressure environment and very frie same dealership and I have to say the it was a phenomenal experience once again. Great sales and business team. No pressure environment and very friendly staff. Will surely go back there. The team we worked with was Charles Kramer in sales and James Hudson for finance. More

I bought a used 2019 Honda Pilot, compared to the other 4 dealership I went to prior to Boch, they were the better choice. The SUV's were clean inside and out and the sales staff friendly. The only negative dealership I went to prior to Boch, they were the better choice. The SUV's were clean inside and out and the sales staff friendly. The only negative thing I have to say is the SUV was missing the floor mats and was told they wound install the original OEM mats, when I got the SUV they installed all weather mats that look cheap, in their behalf Kyle the salesman told me he will look into it to correct this issue. He even texted me on his day off to keep me informed of his progress. If they honor their word I would easily change this to a 5 star rating. The purchase time was a little dragged out, but in the end I was happy with the outcome. More