Nucar Honda of Westford
Westford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Amanda in service Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpfu Will always come to Boch for my husband and dads service needs on their Honda’s. Mark the director and Amanda and others on the team are always helpful and do their best to give me fair rates and pricing and fast service. More
Car purchase experience was ok This car purchase went ok, but not fabulous. The process of test driving was good. Price was ok. When we went to pick up the car, it was ready an This car purchase went ok, but not fabulous. The process of test driving was good. Price was ok. When we went to pick up the car, it was ready and we were in and out quickly. There were a few issues in between. First, when negotiating the price, the sales rep pushed hard for financing without providing any true incentive. Second, on the next day, when we came back to pay, we ended up waiting around, even though we had scheduled a time. More
Very good experience. Was looking for a specific quality pre-owned car to replace total loss. Found one at Boch Honda West. Fast and pleasant transaction, fair price and v Was looking for a specific quality pre-owned car to replace total loss. Found one at Boch Honda West. Fast and pleasant transaction, fair price and very experienced and professional staff. More
Almost perfect for a first time experience I originally engaged with the dealership thru TruCar. No problem getting to the car, but original ppw came in $2K OVER QUOTE. "I'm sorry". And then I originally engaged with the dealership thru TruCar. No problem getting to the car, but original ppw came in $2K OVER QUOTE. "I'm sorry". And then the $ I was quoted. Told 2x it was cert used. On pickup, NO! Needed handi-capable install, but no effort by Boch to contact help. No call returns for 1 week. More
Tire Replacement Arrived at 7am without an appointment due to a late night flat tire. Anthony was prompt and courteous, got us in before the morning rush, and gave us Arrived at 7am without an appointment due to a late night flat tire. Anthony was prompt and courteous, got us in before the morning rush, and gave us a discount on an alignment. Happy customer. More
Timely and friendly customer service I came in with a thought of what my issue might be for some needed maintenance on my car. Anthony listened, asked pertinent questions to verify my fee I came in with a thought of what my issue might be for some needed maintenance on my car. Anthony listened, asked pertinent questions to verify my feedback and gave me very specific directions on how the process would work. When the needed work was confirmed, it was clearly communicated, and I felt very comfortable throughout the process. Very happy and will come back. More
Great service. I’m always pleased with the service. I was a bit puzzled about the 3+ hour wait for a scheduled oil change and inspection, however. I’m always pleased with the service. I was a bit puzzled about the 3+ hour wait for a scheduled oil change and inspection, however. More
Anthony was very helpful I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. I pulled into the garage and Anthony came right over and he was amazing, he listened what I had to say, and He took care of everything. More
Great customer service Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this tim Service group has always been excellent and even when repairs are required or recommended, are knowledgeable and trust worthy. My service guy this time was Anthony - great communications and explanation of repairs and replacement items needed. More
Very poor communication, rude We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea a We brought a car in, with an appointment, for oil change, tire rotation and car inspection. First if oil, the service worker pretends he has no idea about the Boch Honda West service specials which are emailed out to customers, then gives me a hard time when I show it to him on my phone saying it has to be printed out. Even worse, they kept the car for over 7 hours. We dropped it at 10:30 am and when I called at 2:30 pm was told because we weren’t waiting there it went to end of line and it wouldn’t be ready to 5:30-6pm. called again at 5pm and rudely told still not ready. More