Nucar Honda of Westford

when calling to make an appointment (service notice came up on dash) the lady who answered was so helpful and very courteous! I was immediately sent a confirmation notice. On the date of service, Paul in s up on dash) the lady who answered was so helpful and very courteous! I was immediately sent a confirmation notice. On the date of service, Paul in service was extremely helpful. Took the time checking me in, answering all my questions and then making sure I was comfortable during my wait. Paul notified me of what was needed and gave me the time to check with my husband. Overall I couldn’t have been more pleased with my service. More

The service department is polite, capable and pleasant to deal with. Very disappointed to find out that this vehicle when backing up does not have sensors to alert driver there is a person or car nearby. deal with. Very disappointed to find out that this vehicle when backing up does not have sensors to alert driver there is a person or car nearby. More

These guys provide great service and they are very friendly. They remember you and make you feel like they really care about giving you a better than fair deal!!! friendly. They remember you and make you feel like they really care about giving you a better than fair deal!!! More

Very helpful in the return of our 2017 leased Fit and look forward to leasing a 2020 Fit when available and future business with Rick Petroff look forward to leasing a 2020 Fit when available and future business with Rick Petroff More

Scheduled an appt for a basic oil change and it took over 2 hours without any updates until I went up to ask what was the delay 2 hours without any updates until I went up to ask what was the delay More

Good very good experience very friendly sales person I and couple of friends bought crv ex Thanks a lot Good luck Happy new year Enjoy Vinay and couple of friends bought crv ex Thanks a lot Good luck Happy new year Enjoy Vinay More

Great service, willing to work the prices, motivated employees, water if needed when Insurance was too high I found another person to help me out. Zack Johnson was a great help. employees, water if needed when Insurance was too high I found another person to help me out. Zack Johnson was a great help. More

Felt disrespected and disdain soon after signup the sales contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait contract. I wouldn’t consider to visit again even it is close proximity to my work. Sales lady Kayla was not even given eye contact when I was wait for basic things that needs to be taken care. Made me to wait hours and hours to just report my fault issue. Promised me to follow up on my issue and never called me. I only called and I only follow up including registration. My insurance company co firmed that they sent my insurance details and details when and what time faxed. But Kayla never checked or confirmed on this all she was saying is she didn’t received. When I ask to confirm on this another old gentle man and accused me that I am yelling. Felt like this the true face soon after deal sign. More

Still waiting for someone from Honda to let me know the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the status of my car I was told would be ready today (amended from yesterday). I was told it would be ready in the morning. It is now near the end of the day with not even a courtesy call. This is very annoying and extremely likely this is the last time Honda sees me. I was thinking of a new Honda this summer. That will not happen here. More