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Nucar Honda of Westford

Westford, MA

Overview
Employees
Reviews
Vehicles
4.3
1,876 Reviews
Nucar Honda of Westford is a leading Honda Dealership in the Westford, MA area and a 2022 Honda President's Award recipient. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the area, including the cities of to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Nucar Honda of Westford, located at 299 Littleton Rd, Westford, MA 01886, serving the entire New England.
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299 Littleton Rd

Westford, MA

01886

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Showing 1,876 reviews

January 24, 2020

Professional, friendly, timely, efficient Boch Honda West has always been responsive to me needs. Their service is always professional, personable, helpful, fast, and courteous. The service More

by RSTAVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
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Jan 24, 2020 -

Nucar Honda of Westford responded

Thank you so much, RSTAVSKY for your 5-star review! It's a pleasure to hear about your experiences with us and we appreciate your loyalty! We look forward to seeing you again for your next service!

January 23, 2020

Service was quick and hassle free. Service was done on time and the discount that was due from an email was promptly applied. Thank you! More

by GPOWER4
Recommend Dealer
Yes
Employees Worked With
Garrett Hasanbasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2020 -

Nucar Honda of Westford responded

Thank you, GPOWER4 for your 5-star review! We're so happy to hear about your recent visit with us in our service department and we hope to see you again for your next service!

January 23, 2020

CRV Small service at Boch Honda This job took way too long for a small job; I was waiting 2 hours without communication; then had to ask. Then it took 3 minutes more to finish. Not More

by SUEANDSTEVESMITH004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Oliver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2020 -

Nucar Honda of Westford responded

Hi SUEANDSTEVESMITH004, Thank you for your feedback and we're sorry to hear about your experience with us in our service department. Please reach out to me if you wish to discuss this further and if there is anything we can do. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

January 23, 2020

Worst service department I have ever dealt with. Repairs took 5 weeks, an extra 3 weeks due to them breaking the car’s computer. The car now has no dashboard lights which worked when it was brough More

by John
Recommend Dealer
No
Employees Worked With
Amanda Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2020 -

Nucar Honda of Westford responded

Hi John! Thank you for your feedback and we're sorry to hear about your experience with us in our service department. Please reach out to me if you wish to discuss this further and if there is anything we can do. Emma Carney Customer Relations Manager ecarney@bochhondawest.com 978-589-4913

Jan 24, 2020 -

John responded

There is nothing you can do for me, my family, my employees, or my friends. No one I know will ever enter your establishment, but for anyone unlucky enough to find themselves needing your services you could have better communication with them. Update them occasionally. Don't steal from them. Hire competent repair personnel. Return a text or phone call within a reasonable time frame. Two days for a response is ridiculous. 4 hours is not great either, but that was the best response time you had.

January 22, 2020

Chris in financing was great. Other staff made several mistakes and didn't acknowledge the inconvenience. So overall the experience was not good. Your pricing was competitive and I appreciate that. More

by LISA_CAPOCCIA
Recommend Dealer
No
Employees Worked With
Katie Collins told us the car was in (several times) and would be ready to test drive when it was in fact, not. Chris in financing was excellent. Clear, direct, honest communication. And he fixed mistakes made by others., Zach Johnston
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Jan 22, 2020 -

Nucar Honda of Westford responded

Hi LISA_CAPOCCIA! I am so sorry to hear about what has happened here! If you could please reach out to me regarding more details that would be great! Thank You! Emma Carney Customer Relations Manager ecarney@bochhondawest.com 978-589-4913

January 22, 2020

Helpful, efficient I just bought my car, but overall the dealership and the service center have been extremely efficient and helpful. I'm very pleased with everything s More

by HKRAFKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesperson was Alec and he is new. He was extremely helpful and organized, he did a tremendous job.
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Jan 22, 2020 -

Nucar Honda of Westford responded

Thank You HKRAFKA for your 5 star rating! We greatly appreciate it! Congratulations on your new vehicle!

January 22, 2020

i like the fact that i pull into a warm, clean garage, am greeted immediately by a very professional staff, and a van service takes me to work. oh and they fixed my problem and know if it is covered under w More

by NANCY
Recommend Dealer
Yes
Employees Worked With
CJ Caldwell, Anthony Ferreira
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Jan 22, 2020 -

Nucar Honda of Westford responded

Thank You Nancy for your 5 star rating! We appreciate it!

January 22, 2020

I had the best experience! Ali went above and beyond to meet all my needs and requests. She made it painless and quick while also making me feel as if I were her number one priority! More

by LGIARDINA96
Recommend Dealer
Yes
Employees Worked With
Kirk Derderian, Aliana Yoshida, Tom Pare
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Jan 22, 2020 -

Nucar Honda of Westford responded

Thank You LGIARDINA96 For your 5 Star review we appreciate it! Congratulations on your new vehicle!

January 22, 2020

Great people to deal with! My second lease at Boch Honda West. Michael Narankevicius is my salesman and is great to deal with. Kirk Derderian in finance was informative and help More

by honda buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Derderian, David Lamb, Michael Narankevicius
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Jan 22, 2020 -

Nucar Honda of Westford responded

Thank you, honda buyer for your 5-star review! We appreciate your feedback and your loyalty! Congratulations on your new lease and we hope to see you again!

January 21, 2020

Zach and Chris were very helpful to me throughout the entire process of purchasing my new car. They kindly assisted me every step of the way and made the whole experience an enjoyable one. Thanks again More

by LD
Recommend Dealer
Yes
Employees Worked With
Chris in Finance , Kirk Derderian, Zach Johnston
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