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Nucar Honda of Westford
Westford, MA
1,866 Reviews
Nucar Honda of Westford is a leading Honda Dealership in the Westford, MA area and a 2022 Honda President's Award recipient. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the area, including the cities of to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Nucar Honda of Westford, located at 299 Littleton Rd, Westford, MA 01886, serving the entire New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,866 reviews
August 06, 2012
This is my second purchase from Boch Honda West and they continue to impress. I received an email from Boch Honda for an opportunity to trade in my Honda pilot and decided to go in and check it out. Upon continue to impress. I received an email from Boch Honda for an opportunity to trade in my Honda pilot and decided to go in and check it out. Upon showing up at the dealership I was quickly attended to and had a trade-in value for my vehicle soon after. We felt the value was fair and decided to move forward with the process to purchase a new Honda pilot. Jim was very pleasant to work with, professional and courteous during the process. We also dealt with Karla, Jessica, and Reggie who were all very nice. More
by rdriscoll
Employees Worked With
James Fitzgerald
August 06, 2012
It was a pleasuere working with Tim, from the first introduction he was extermely professional. I knew what make and model I was looking for so he helped me find the car that matched the needs i reques introduction he was extermely professional. I knew what make and model I was looking for so he helped me find the car that matched the needs i requested. All of the paperwork was correct and filed correctly. Tim was extremely friendly and helpful.I have referedseveralpeople to Tim and would buy my next car from him.The dealwas written tothe exact price that I wanted and I am completely satisfied with our 2012 Honda Pilot. Thank You, Gary Parshley More
by Gary Parshley
Employees Worked With
Timothy Mclean
August 03, 2012
Tried to purchase a 2012 Honda, gave me final purchase price and trade-in offer via email on a Wed. (I had been in the previous Sunday, couldn't agree on a price at that time). On Wed. the Sales Rep. em price and trade-in offer via email on a Wed. (I had been in the previous Sunday, couldn't agree on a price at that time). On Wed. the Sales Rep. emailed that there were 2 vehicles on site, like I wanted. Told via email that "Reggie" would give me the trade-in I wanted IF I came over that evening to make the purchase. Arrived and after filling out all paperwork, loan app.,etc. suddenly neither of the 2 vehicles could be found on the lot. Felt it was a "bait and switch" just to get me back in there. Before we could discuss how we would resove this, they kept asking for the keys to the trade-in, (they'd driven it Sunday & made a lower offer at that time.) Kept asking why they needed to look at the trade-in again, told "Reggie" had to justify the trade-in offer he gave me, to his boss. I was told he is the Gen. Manager. Apparently General Managers can't approve a trade-in? Guess the Customer Relations person who sent the email to me stating she went to Reggie personally to get the trade-in amount I wanted, doesn't know he can't approve trade-in offers. Told them if they were going to change the trade-in offer, no deal. Tried to get me to take a different color off their lot, but couldn't take any more off the price even after their mistake and it meant another trip to Westford before I could get a car. they could find another in a few days, asked them if they were going to take any more off the price for my trouble, Bill said no can't do it, and had the audacity to state "it costs us money to get a vehichle from another dealer and I'm not passing that on to you!" like he was doing me a big favor. Whoever Reggie is, he never came out to discuss in person, or try to save the deal. I felt they were trying to take advantage when I went back by myself. (had someone with me when I test drove it). Think they were playing good cop, bad cop. I found Bill to be especially condescending. Can't beleive how I was treated, even after their "mistake". (I still feel the 2 cars were never there that day) Actually felt like they were "ganging up" on me. I wouldn't recommend any Ernie Boch dealership to anyone after the way I was treated and spoken to. Bought a Honda elsewhere, a painless experience. Goes to show you don't have to accept a dealership's less than professional practices to find a car and decent, honest people to deal with. More
by warkj
Employees Worked With
Tim & Bill
July 25, 2012
7/25/2012 Jim Fitzgerald was an energetic, no-nonsense 7/25/2012 Jim Fitzgerald was an energetic, no-nonsense guy who didn't play games with price. His first deal offer was quite fair. Got a better th 7/25/2012 Jim Fitzgerald was an energetic, no-nonsense guy who didn't play games with price. His first deal offer was quite fair. Got a better than expected trade-in price for my older Honda Pilot. Boch Honda West (in Westford, MA) is about a year old and is looking to expand their customer base. Now is a good time to visit them. More
by c.doyle.c
Employees Worked With
James Fitzgerald
July 24, 2012
I have been interested in the Honda CR-V for quite some time. I could have gone to a number of dealerships, all fairly close-by. I chose Honda West because it was new and close to work. I was very impresse time. I could have gone to a number of dealerships, all fairly close-by. I chose Honda West because it was new and close to work. I was very impressed with everything about my 4 hrs experience. BUT, what impressed me the most, was my Salesman, Jim Fitzgerald. He was very knowledgable, but did not push. I felt like I was chatting with a friend!! The Internet manager, Amy Parent was also very friendly, stopping by to congratulate me on my new purchase and chit chatting while I sat waiting for paperwork. I would highly recommend Boch Honda West. I think Ernie may also want to stop by and visit with his excellent employees. Was that a dig ??? Yes, it was. Ernie needs to know the people he has working for him. The finance guys is awesome; sorry I cannot remeber his name. More
by kmerluzzi
Employees Worked With
Jim Fitzgerald, Amy Parent
July 23, 2012
I recently went into Boch Honda just to test drive a Honda Odyssey. Timothy was an excellent salesman who gave me leasing vs buy options. I'm now the proud owner of a MINIVAN. Tim and his team were amaz Honda Odyssey. Timothy was an excellent salesman who gave me leasing vs buy options. I'm now the proud owner of a MINIVAN. Tim and his team were amazing from when I walked into the dealership until I walked out owning a new car. When I picked up my hot new van Tim went through every detail in the car-I know even know how to change a tire. Above and beyond!!! I would definitely recommend this dealership and Timothy to anyone looking. They were fair and professional. Thank you Boch Honda-we'll be back in a few years =) More
by Nursing2
Employees Worked With
Timothy Mclean
July 23, 2012
We would recommend Boch Honda West because they made our car buying/leasing experience pleasurable and free of hassle and/or haggling. Boch Honda West took into account our finances as well as what we wante car buying/leasing experience pleasurable and free of hassle and/or haggling. Boch Honda West took into account our finances as well as what we wanted for a new car, and worked with us to obtain the best deal. We feel that Boch Honda West went a few extra miles for us in helping us obtain a vehicle that exceeded our expectations. James Fitzgerald, our Sales and Leasing consultant was personable, courteous, friendly, honest and highly respectful of what we we were looking for in a vehicle while taking into account finances, etc. Mr. Fitzgerald was knowledgeable, exploring and explaining all options relative to the advantages of all Honda models. In conclusion, we give Boch Honda West our highest rating for buying and leasing a new car. This is the BEST car buying experience we have ever had. The dealership is meticulous and clean which is manifested in the attitude and demeanor of both management and salesmen. Boch Honda West takes pride in what they do and believe in the product that they sell. James Fitzgerald's passion for helping customers achieve their goal of owning a Honda, and his care for customers relative to being available at all times, is we feel the embodiment of Boch Honda West's philosophy. Boch Honda West is the only dealership we will be visiting for our future car purchases! Gary and Victoria Kastal More
by gkastal
Employees Worked With
James Fitzgerald
July 22, 2012
We had a great experience with Boch Honda. They gave us a great trade-in value and the price of our used car was in our price range. We also went in to "look" at a used Camry and an hour later was buying a great trade-in value and the price of our used car was in our price range. We also went in to "look" at a used Camry and an hour later was buying it! Thanks so much for the great experience. More
by Jackcam
Employees Worked With
Tim Mclean and Bill ?
July 17, 2012
Excellent experience at Boch Honda! Brought my husband with me to "just look" at the Honda Odyssey. Three hours later we walked out owning one. Thanks to an excellent, efficient salesman and friendly staf with me to "just look" at the Honda Odyssey. Three hours later we walked out owning one. Thanks to an excellent, efficient salesman and friendly staff overall, we are proud minivan owners ;-). Timothy went through every detail of the car with me when I picked it up and just went above and beyond in every aspect. He even introduced to me the service department and scheduled my first appointment! That never happens! I definitely recommend this dealership and Tim to anyone out there looking! Don't waste your time anywhere else!! ~Jamie (the mom in the minivan!) More
by Jamie123499
Employees Worked With
Timothy Mclean
