Nucar Honda of Westford

They Have always been good about service. I never feel pushed into doing something i don’t need. They usually have coupons and great service advisors! Thanks Sam! pushed into doing something i don’t need. They usually have coupons and great service advisors! Thanks Sam! More

Worked with Justin in the sales department and Cris in Finance department. Both were extremely nice. We bought a Honda that was not in stock so it took long to get it (around a week or so) which was not Finance department. Both were extremely nice. We bought a Honda that was not in stock so it took long to get it (around a week or so) which was not fun. More

My wife and I had a great experience last Saturday when we visited. Amanda was very welcoming and answered all of our questions. We feel as though we saved on some of the deals that were offered. We will c we visited. Amanda was very welcoming and answered all of our questions. We feel as though we saved on some of the deals that were offered. We will certainly be back soon. Thanks Amanda! More

The reason I was at Honda was because of a 2nd recall on the safetybags. I was approached pretty quickly and my car was taken right away. The whole experience was pleasant the safetybags. I was approached pretty quickly and my car was taken right away. The whole experience was pleasant More

Price was better than 2 other dealers. Adequate inventory (took the first one presented). Accommodating when all details on my part were not clear. Went sideways when it came to registration. Complete com (took the first one presented). Accommodating when all details on my part were not clear. Went sideways when it came to registration. Complete communication breakdown. Resolved by engaging a management type the day AFTER registration grace period ended. Good save by management, bad oversight of the floor. More

Alec Marchand was wonderful throughout this process. He gave me time to process my options and I didn’t feel pressured. Management was informative and made sure that my experience was an A+. gave me time to process my options and I didn’t feel pressured. Management was informative and made sure that my experience was an A+. More

The salesman was great to deal with and tried to get any issues with the car purchasing process resolved as quick as possible. Good experience for the most part. issues with the car purchasing process resolved as quick as possible. Good experience for the most part. More

I was pleased that I was called to set up an appointment to take care of the recalls on my Odyssey. However, I was disappointed to find that my infant car seat and toddler booster seat had been removed and to take care of the recalls on my Odyssey. However, I was disappointed to find that my infant car seat and toddler booster seat had been removed and not reinstalled AND I wasn't even told that had happened. I got in the car and had to hit the brakes hard in the parking lot when someone ran a Stop sign and that's when I realized the carseat wasn't attached. When I asked to have it reinstalled, I was told they couldn't due to liability. I had no idea how to reinstall the car seat as my daughter had put it in for me. Thankfully I was able to get to my daughters before I had to put the baby in my car! In the future, I suggest that you have the owners remove the carseats if you aren't going to reinstall them (I was in the waiting room the whole time). Had I uninstalled it, I would have known how to reinstall it. I also found that my headlights had been changed from "auto" to off, again I wasn't told that was done. Found that out when I was driving at night. Overall I was pleased with the promptness of getting me in and out at Boch Honda, but I was greatly disappointed at the lack of communication regarding these issues. Especially as I consider them safety issues. More