Nucar Honda of Westford

Lance was great to do business with. He's courteous, knowledgable and willing to answer any questions we had during this transaction. The overall experience was very positive. knowledgable and willing to answer any questions we had during this transaction. The overall experience was very positive. More

Went into Boch Honda knowing I wanted to lease a Civic. I didn't hear anything about Boch prior to walking in, just that it was fairly new and it was close to my work and home which I liked. CJ greeted mysel didn't hear anything about Boch prior to walking in, just that it was fairly new and it was close to my work and home which I liked. CJ greeted myself and my husband and we went to sit down to talk. CJ was not only incredibly knowledgeable, but also very friendly and personable. I also loved that I never once felt pressured by CJ to upgrade.(He did of course go over all the options so I knew what I had to work with) He wasn't your typical pushy salesman at all. Actually, his easy going personality and demeanor made me feel like I was having a conversation with an old friend. When the car was ready to be picked up we walked and CJ got up to greet us with a big, friendly smile. We went out to the car and he showed us EVERYTHING there was to know and he even set up my blue tooth for me. This was by far the BEST car shopping experience. Oh, and I must add, I was quite embarrassed to ring the bell, but it was fun! More

Purchasing a vehicle as this dealership was a good experience because there were no high pressure sales gimmicks. Nor were we bombarded with salespeople as we walked through the lot looking at cars. W experience because there were no high pressure sales gimmicks. Nor were we bombarded with salespeople as we walked through the lot looking at cars. When we did speak with a salesperson we told him what we wanted in a car and we were steered towards the appropriate model. There was no pressure to buy a more expensive car with options we didn't need. More

I was immediately impressed that my salesman, Dan Burns, remembered me from a brief visit months earlier. On that visit, I was truly just browsing and wasn't even asked for my last name, and certainly wasn remembered me from a brief visit months earlier. On that visit, I was truly just browsing and wasn't even asked for my last name, and certainly wasn't pressured to buy. When I returned as a serious shopper, Dan listened to what I wanted and didn't try to upsell me. When we moved into the negotiation phase, I again felt unpressured and thought the sales manager was fair and reasonable. Overall, I think buying a car is one of the worst experiences in the world, but this one wasn't. I recommend this dealership and Dan Burns highly. More

Robert and Tim, two great person to talk to. Right from choosing the vehicle to delivery it was all very smooth. Thanks a lot Robert choosing the vehicle to delivery it was all very smooth. Thanks a lot Robert More

Paul was courteous and professional, and listened carefully to what we were looking for in a new car. He offered articulate, intelligent answers to our questions. Paul made a persuasive case for the carefully to what we were looking for in a new car. He offered articulate, intelligent answers to our questions. Paul made a persuasive case for the Honda CRV and encouraged us to consider it seriously, but was not pushy. More

Matt made my car buying experience a positive one. He was friendly, calm and patient throughout the process. He really tried to work with us to get us what we wanted. friendly, calm and patient throughout the process. He really tried to work with us to get us what we wanted. More

This "professional" (Timothy McLean) should not be referred to as a car salesman as that term does not describe the outstanding personal and professional service that he afforded us during our time be referred to as a car salesman as that term does not describe the outstanding personal and professional service that he afforded us during our time at this dealership and afterwards. It was an absolute no pressure great deal and he knew the product line in and out and then some. He spent quality time with us and this was after he sold us the car. He even continued the personal service after we took delivery and had questions -- something I never encountered in my 50 plus years of experience. As a matter of fact we were at Commonwealth Motors in Lawrence that same day and we were told by their sales manager that he had a cookout (it was a holiday) to get to and he was a fast talker and did not know the product line very much when we asked questions. Tim answered all questions and offered much more important information than we could even think of asking. He has a background of racing car component engineering and his love for and knowledge of cars beams through brightly. What a night and day experience between dealerships due to Tim. Moreover, he made sure the car was detailed post-delivery and took care of all the paperwork. It was actually a pleasure to deal with Tim and it was more like visiting a friend than buying a car from him. Truly an amazing experience bar none. We strongly recommend speaking with Timothy McLean if you are even wondering about the line of cars that Boch Honda West offers and especially if you have teenagers that will be driving as he gave our son a great lesson in life as to how to treat a car and warned him of the dangers of not doing so. Our son drives much more cautiously than ever now. You will be able to tell the difference from all those unknowledgeable, insincere, and pushy salespeople without even blinking an eye. Tim truly cares about his clients. More

I just want to say I was there on a Saturday Didn't have to much time. But I feel Tim Did his best with me, seeing I was not sure what I wanted. Tim explained all my choices and opitions but at this have to much time. But I feel Tim Did his best with me, seeing I was not sure what I wanted. Tim explained all my choices and opitions but at this point I could not figure out where I was going with. But Tim figure out before I did and what I was going to do. I called 4 days later and spoke with Tim no betting around the bush. So I went there and decided what I had to do to get in a NEW car and I could not of done it without Tim McLean. Thanks so much Tim-I'm loving the car, and I will see you in three years great doing business and I would so tell everyone to go to Boch Honda West and see Tim. More

I purchased a new 2013 CR-V from them last October. Now not even a year later I have rust spots on my hood and inside one of the doors. The spots all just started to come this last month (Aug 2013). They not even a year later I have rust spots on my hood and inside one of the doors. The spots all just started to come this last month (Aug 2013). They are fairly big about the diameter of a blueberry. When I went back to Boch Honda they said they could do nothing for me and blamed it on the way I drive. When I said that I also had a chip inside my door they blamed it on my 2 year old son. I have had other cars and all were used and NEVER had this problem!! For a company as big a them you would think they could at least fix the spots with a little buffing and some touch up paint. The manager was completely rude and would not even consider that something could of been wrong with they paint. Would not recommend purchasing a car from they at all, Now I have a 30,000 car which is not even a year old that needs a new paint job. More