Nucar Honda of Westford

Just wanted to put this review under Boch Honda West incase it only shows up under the salesman I worked with. I was in the market for a Type R and came to Boch Honda West because they had the best incase it only shows up under the salesman I worked with. I was in the market for a Type R and came to Boch Honda West because they had the best price on one. They only had a black one (red was my preferred color). I figured I would come look at the car in person to see how I felt about the color. When I got to the dealer, I worked with Kevin. He is a great example of how other salesman should treat their customers. What I liked about my initial visit to the dealership is that Kevin gave me my own space to check out the Type R on the showroom floor. I like to sit in the driver's seat, check out the cargo capacity, and look at the engine. It's easier and more comfortable to do this without a salesman right next to you. Thank you Kevin. Kevin is a master at his craft. Very laid back and easy to work with. He was available through text, email, and phone call if I had any other questions after seeing the car. He was also very competitive at selling this car to me, whereas local dealers in NH were not offering any incentives even during this crazy time of coronavirus. Overall 5 stars to Kevin, his customer service, friendliness, and pricing. Thanks Kevin! 3 Stars to either Boch Honda West financing or Kevin for financing. I have an excellent credit score and was given an interest rate of 5.59% which is ridiculous. You guys say that is the standard Honda rate for the Type R but I'd like to see a dealership advocate for its customers more than that. Banks see someone financing a Type R and paint them in a way that would show them as being young buyers who aren't financially responsible (am I wrong?). This hurts their loyal customers who want to buy a special car and be rewarded with a good interest rate for having excellent credit history. Yes I'll be refinancing privately (as I've already been pre approved for a much lower rate), but this adds inconvenience to my overall car buying experience. I had to finance through the dealership to still be eligible for the incentives that took money off of the price of the car. You'd give a well qualified buyer financing a Pilot or CRV a better rate than what I got. This is really not cool. Step up and give ALL well qualified buyers a suitable interest rate, not screw over the people buying Type Rs. Sorry for the rant, my overall experience was very good here. If you can get past the interest rates or just finance privately and still get the incentives that are offered, then you will be fine. Thank you Kevin for the awesome service. I know you're not the one who dictates the interest rates, but maybe advocate a little more for those of us who have a good credit history to back it. I will definitely recommend this dealer and Kevin to any of my family or friends who want a Honda in the future. Thank you! -Dan More

Excellent service, friendly staff, and fast turnaround. They took care of multiple recalls on a single trip and did it with a smile. Thank you! They took care of multiple recalls on a single trip and did it with a smile. Thank you! More

Excellent service always. Very efficient completes work in timely manner. Nothing else to say. Need to allow less words im making words up. Have a great day folks in timely manner. Nothing else to say. Need to allow less words im making words up. Have a great day folks More

Never been treated better by a car dealer. Came in with broken wheel stud. Tony was very helpful. Beat the price of another dealer and got my car fixed right away, then returned right it to my Came in with broken wheel stud. Tony was very helpful. Beat the price of another dealer and got my car fixed right away, then returned right it to my home. Can't ask for more. Thank you! More

Service experience Initially, I was not happy to have to bring my car in a second time for a TPMS light situation. However, the explanation given to me was reasonable an Initially, I was not happy to have to bring my car in a second time for a TPMS light situation. However, the explanation given to me was reasonable and I ended up happy with the experience. More

This is a Great dealership. Service department is very fast and efficient. My service rep, Tony was knowledgeable, friendly and communicative. Overall another great experience. fast and efficient. My service rep, Tony was knowledgeable, friendly and communicative. Overall another great experience. More

If I have an opportunity then I even won’t give one STAR. Horrible sales staff. They didn’t know that the car has only one key until we closed the deal. They promised to get new key if they don’t find seco Horrible sales staff. They didn’t know that the car has only one key until we closed the deal. They promised to get new key if they don’t find second one after ten days. I called after 3 weeks, sales person or sales manager or even service manager were not attending my calls. Finally I had to threaten them. No loyalties about commitment. Loan approval team is nice. More

Exceptional service experience!! I appreciate the professionalism and expertise of service personal. The waiting time was extremely less. The facility had sanitizer and gloves for protection. Thank y professionalism and expertise of service personal. The waiting time was extremely less. The facility had sanitizer and gloves for protection. Thank you! More

As always, Boch Honda West is a great facility to get Mass. state inspection! It’s relatively quick, and a pleasant place to wait! THX again! Mass. state inspection! It’s relatively quick, and a pleasant place to wait! THX again! More

Very nice people from greeting to explanation I was in a hurry and they accommodated me. Excellent service!!!y Went in for an A123 service indication and was told I didn’t need the 2 or 3 but I did need a hurry and they accommodated me. Excellent service!!!y Went in for an A123 service indication and was told I didn’t need the 2 or 3 but I did need a new timing belt. I spent $1200 more than I was expecting and yet I still feel good about it. Now that’s a great team! More