Nucar Honda of Westford

Professional My experience at boch Honda west , was professional , I was greeted As I walked in ,and was immediately introduced to Kurt . We sat at his desk An My experience at boch Honda west , was professional , I was greeted As I walked in ,and was immediately introduced to Kurt . We sat at his desk And talked business,but at the same time we were able to communicate on a more comfortable level ,familiarizing Each other with our families and lifestyles. Kurt has able find the proper. Car for my family , and was able to answer all of my questions, shortly after buying the vehicle we were in need of service which he professionally introduced me to the service manager and went above and beyond as a salesman to make sure I was getting all the attention needed in the service department . I would highly recommend this team at Boch Honda West for sales and service ! More

Efficient complete and professional We have just completed our second transaction at Boch Honda West in the past two years. We were completely satisfied each time. Our sales person, Am We have just completed our second transaction at Boch Honda West in the past two years. We were completely satisfied each time. Our sales person, Amy Parent, obviously knows her product and made us feel at ease throughout the entire process. She was courteous, informative and professional from the moment we arrived to the time we drove out of the lot with our new vehicle. I would recommend Boch Honda and Amy Parent to anyone considering purchasing a vehicle. More

Waste of time Very dissapointing, called up and said I wanted to test drive the new Civic that was just released, guy said no problem and told me to come on down. Very dissapointing, called up and said I wanted to test drive the new Civic that was just released, guy said no problem and told me to come on down. I get down there after driving over a half hour and notice the car is in the showroom, immidately I realize I am not going to be able to drive it and just wasted my time. I start talking to a saleperson who was nice, explained a few things to me, yada yada, not making a lot of them, yada yada, there's a $15,000 in stock fee (no idea what that is, and that is not a mis-type, they wanted 15k over sticker), I just laughed and said I'd be on my way. At this point I had no intention of writing this review, despite how ridiculous this was. The saleperson asked me to make a offer to bring to his manager, I said I wouldn't offer a penny over sticker and nothing if I couldn't drive the car. A minute later a manager walks up and starts spouting lies and acting like he's doing me a favor by talking to me and making it seem like I was being stupid to even think I would have been able to test drive the car. The guy showed no remorse for his guy on the phone lying to me and me wasting over an hour of my time and gas. He asked me some dumb questions, flat out said this civic could beat a STI on the road (not even if it had a second head start) and just sounded ignorant in talking about this "special" car. It is a nice civic man, don't get your panties in a twist. be warned, this was a very annoying way to spend the start to my Friday night, good luck selling that civic for 50k! More

Great Experience Amy made things very easy for me for purchasing my new Honda Pilot, and Tim did a great job explaining all the features to the pilot when I picked it Amy made things very easy for me for purchasing my new Honda Pilot, and Tim did a great job explaining all the features to the pilot when I picked it up. I will definitely recommend them. More

Unprofessional, rude thieves Everything was great until the salesperson Mark Foley gave us false I formation about the finance rate. We requested a 2nd key and floormats to finish Everything was great until the salesperson Mark Foley gave us false I formation about the finance rate. We requested a 2nd key and floormats to finish the deal and they said ok. I requested that they write it I to the contract. They did. I have yet to receive a spare key or floor mats. NEVER SHOP HERE. The sales manager Eric pit More

Very knowledgeable! Tim McLean was very thorough explaining all the features in my new Honda odyssey. I was upgrading from a 2004 to a 2015. There were A LOT of new elect Tim McLean was very thorough explaining all the features in my new Honda odyssey. I was upgrading from a 2004 to a 2015. There were A LOT of new electronics to deal with. Tim was patient and made sure I understood how to program it. He also made sure the cleaning was done right as this was previously a leased and Honda certified car. More

Couldn't be happier! This was the BEST dealer ship experience I've ever had! Tim Mclean, my salesman made my new purchase and my trade in a breeze and best of all he got m This was the BEST dealer ship experience I've ever had! Tim Mclean, my salesman made my new purchase and my trade in a breeze and best of all he got me the price I wanted for my trade! I felt like I was buying my new car from a good friend. He was very personable and just a great guy to deal with! He made everything an absolute pleasure to deal with! I will recommend Tim and Boch Honda West to all of my friends and family. I don't think I would go to any other dealer after having such a great experience as I did with these guys! Thank you Tim for my 2013 Toyota Camry and getting me the price I needed my Ford F-150! I couldn't be happier! Thank you! Jonathan Martelli More

Extremely rude salesman We were looking to purchase a new/ pre owned car. The sales person Anthony was extremely rude. He kept saying things like "if you looked up this onlin We were looking to purchase a new/ pre owned car. The sales person Anthony was extremely rude. He kept saying things like "if you looked up this online why are you making me print out stuff for you", "you just want to save the buck" We mentioned we were expecting Acura to be more smooth and the dude was like "if you want a smooth car buy a BMW" When we're going for a test drive, I told him he could sit in the front seat and he sarcastically said "anyway you look very excited" The whole experience was ridiculous, I couldn't wait to come out of there. We were supposed to test drive a CRV but we just skipped it, will never visit this place again. More

Smooth sailing! The fellow that helped me with my sale Tim McLean was very thorough explaining all the features in my new Honda Accord. He also did not rush me after The fellow that helped me with my sale Tim McLean was very thorough explaining all the features in my new Honda Accord. He also did not rush me after purchasing the vehicle. We went out to the car and he answered any questions I had on all the electronics, which can be overwhelming. The manager Bob also helped me out with the final sale. thank you! Terry C More

Zach Johnston was Awesome! This was our first ever new car and Zach and the Boch Honda West team made it a wonderful experience. They took my trade in at a fair price and took t This was our first ever new car and Zach and the Boch Honda West team made it a wonderful experience. They took my trade in at a fair price and took the time to answer all our questions. We love our new civic. Thank you! More