Nucar Honda of Westford

New tires turns into a new lease and happy lady I had a wonderful experience! David helped me in service with getting new tires quickly and at a great price! I spoke with Tim and he helped get me I had a wonderful experience! David helped me in service with getting new tires quickly and at a great price! I spoke with Tim and he helped get me a new lease for the exact car I wanted without stretching outside of my comfort zone. They treated me like a real person and not a $. More

A rewarding experience. I chose Boch Honda West because of its proximity and because word of mouth was so positive. I was not disappointed because those with whom I dealt we I chose Boch Honda West because of its proximity and because word of mouth was so positive. I was not disappointed because those with whom I dealt were knowledgeable and very patient in explaining all the options and procedures associated with my purchase of my 2017 CRV................my 4th CRV to be exact............and I've purchased nothing but Hondas since 1982.......starting with the Civic and then upgrading to the Accord before finally settling on the CRV. More

New Car Purchase Enjoyed the no pressure experience test driving and then deciding on the purchase of a vehicle. Our sales associate was very attentive and answered al Enjoyed the no pressure experience test driving and then deciding on the purchase of a vehicle. Our sales associate was very attentive and answered all of our questions about the different vehicles that we were looking at. More

Exceptional Customer Service I just bought a 2017 Accord with the help of Tim. Excellent customer service and knowledge of product. He explored all of my options and got me a grea I just bought a 2017 Accord with the help of Tim. Excellent customer service and knowledge of product. He explored all of my options and got me a great deal! More

Outstanding Service I recently went there to look at trading in an older model of my Honda Acord for a newer one. I worked with Rick and he was excellent. He was open and I recently went there to look at trading in an older model of my Honda Acord for a newer one. I worked with Rick and he was excellent. He was open and honest about the whole process and evaluated my car on Kelly Blue Book. The dealership then gave me more than my car was worth and worked with me to get a plan that would fit my budget. Also, the finance group was also fantastic. They checked several different banks and credit unions to get me the best possible rate on my loan shaving off 2 percentage points. Most dealerships will automatically try to sign you up for the 100,000 mile warranty but they worked with me to save me money and get a plan that would fit me. Overall, excellent experience. Thank you Boch Honda West! More

Professional My experience at boch Honda west , was professional , I was greeted As I walked in ,and was immediately introduced to Kurt . We sat at his desk An My experience at boch Honda west , was professional , I was greeted As I walked in ,and was immediately introduced to Kurt . We sat at his desk And talked business,but at the same time we were able to communicate on a more comfortable level ,familiarizing Each other with our families and lifestyles. Kurt has able find the proper. Car for my family , and was able to answer all of my questions, shortly after buying the vehicle we were in need of service which he professionally introduced me to the service manager and went above and beyond as a salesman to make sure I was getting all the attention needed in the service department . I would highly recommend this team at Boch Honda West for sales and service ! More

Efficient complete and professional We have just completed our second transaction at Boch Honda West in the past two years. We were completely satisfied each time. Our sales person, Am We have just completed our second transaction at Boch Honda West in the past two years. We were completely satisfied each time. Our sales person, Amy Parent, obviously knows her product and made us feel at ease throughout the entire process. She was courteous, informative and professional from the moment we arrived to the time we drove out of the lot with our new vehicle. I would recommend Boch Honda and Amy Parent to anyone considering purchasing a vehicle. More

Waste of time Very dissapointing, called up and said I wanted to test drive the new Civic that was just released, guy said no problem and told me to come on down. Very dissapointing, called up and said I wanted to test drive the new Civic that was just released, guy said no problem and told me to come on down. I get down there after driving over a half hour and notice the car is in the showroom, immidately I realize I am not going to be able to drive it and just wasted my time. I start talking to a saleperson who was nice, explained a few things to me, yada yada, not making a lot of them, yada yada, there's a $15,000 in stock fee (no idea what that is, and that is not a mis-type, they wanted 15k over sticker), I just laughed and said I'd be on my way. At this point I had no intention of writing this review, despite how ridiculous this was. The saleperson asked me to make a offer to bring to his manager, I said I wouldn't offer a penny over sticker and nothing if I couldn't drive the car. A minute later a manager walks up and starts spouting lies and acting like he's doing me a favor by talking to me and making it seem like I was being stupid to even think I would have been able to test drive the car. The guy showed no remorse for his guy on the phone lying to me and me wasting over an hour of my time and gas. He asked me some dumb questions, flat out said this civic could beat a STI on the road (not even if it had a second head start) and just sounded ignorant in talking about this "special" car. It is a nice civic man, don't get your panties in a twist. be warned, this was a very annoying way to spend the start to my Friday night, good luck selling that civic for 50k! More

Great Experience Amy made things very easy for me for purchasing my new Honda Pilot, and Tim did a great job explaining all the features to the pilot when I picked it Amy made things very easy for me for purchasing my new Honda Pilot, and Tim did a great job explaining all the features to the pilot when I picked it up. I will definitely recommend them. More

Unprofessional, rude thieves Everything was great until the salesperson Mark Foley gave us false I formation about the finance rate. We requested a 2nd key and floormats to finish Everything was great until the salesperson Mark Foley gave us false I formation about the finance rate. We requested a 2nd key and floormats to finish the deal and they said ok. I requested that they write it I to the contract. They did. I have yet to receive a spare key or floor mats. NEVER SHOP HERE. The sales manager Eric pit More