Nucar Honda of Norwood - Service Center

I took my Honda CRV into the dealership where I purchased the car yesterday for an oil change waited for over an hour but that’s understandable The dealership is 40 minutes from my home I was on the highway the car yesterday for an oil change waited for over an hour but that’s understandable The dealership is 40 minutes from my home I was on the highway and all of a sudden my car started making a horrible noise I had to pull over in a very unsafe area called AAA I thought my tire had blown out but the dealership had screwed up my oil change I still have one free oil change left that came with the purchase of my certified vehicle They can keep it worst experience of my life with the car I was crying on the side of the highway because I couldn’t even pull over to a safe place they really didn’t care My sales person was supposed to have entered the coupon for the free oil changes that they promised me which she had not she’s a real piece of work More

I was completely satisfied with the service. I will definitely come back again. Amadou is a great salesman, he made everything goes smoothly. I will buy a car and do service there again. definitely come back again. Amadou is a great salesman, he made everything goes smoothly. I will buy a car and do service there again. More

I have been a loyal customer of Boch Honda for 15 years. Not only do I feel I get great deals on my cars, but of the 12 of the 15 years I kept coming back is mostly because of service technician John McDerm Not only do I feel I get great deals on my cars, but of the 12 of the 15 years I kept coming back is mostly because of service technician John McDermott. The confidence I have in his expertise coupled with his professionalism and courteous manner makes for a good outcome always. It is for that reason, my next 6 cars will be bought from Boch Honda and serviced by John McDermott. Peter Rugo More

Very good service My service adviser was very nice Mr. Joseph Todaro. The lady at the parts department found the part that I wanted very quickly. My car was repair in l My service adviser was very nice Mr. Joseph Todaro. The lady at the parts department found the part that I wanted very quickly. My car was repair in less than one hour. The waiting room was very customer friendly you don't mine waiting in that room. More

A Great Experience - Again I came in last month to have an airbag replaced and really appreciated the speed and quality of the service. I was back today to get new tires and bra I came in last month to have an airbag replaced and really appreciated the speed and quality of the service. I was back today to get new tires and brakes, and Susan just made the entire process really smooth, friendly and enjoyable... AND the car was done early. Thanks again! KB More

Many visits to fix 1 problem/caused new problems I spent 6 visits at this dealership for something that should’ve taken 2-3 visits. They damaged my vehicle during service, so took longer. I spent 6 visits at this dealership for something that should’ve taken 2-3 visits. They damaged my vehicle during service, so took longer. More

Services requested not attended Last time I was there, I specifically requested some services and the attendant did not performed. It was late in the day, I left and noticed that the Last time I was there, I specifically requested some services and the attendant did not performed. It was late in the day, I left and noticed that the service I have requested was not done but one. I Think that attendant interests was not in my needs but in selling services I did not want at that time. Perhaps, that was the reason it drove him to forget of my requests. I went back for another service after long 2 and 1/2 hour driving through evening traffic to find out the Service Center closed. No, I did not took time to call ahead. Inside the Sales department took awhile for someone to notice me and to come in my direction to ask if I needed help. I feel like everybody there at the Sales Showroom are within a cloud space that my presence is unimportant to them. I do not know what is. More

A first for me! Certainly a first for me, I enjoyed my service visit. Until my trip to Boch Honda, I dreaded my oil change. Now I’ve seen what a lively environm Certainly a first for me, I enjoyed my service visit. Until my trip to Boch Honda, I dreaded my oil change. Now I’ve seen what a lively environment and knowledgeable staff can truly do for customer experience. Thanks to Steven, I now know a lot of cool tricks about my Honda CR-V as well! More

Better service than other dealers No doubt service we received was exceptional. We learned more few info about the car we are leasing. Other dealers were short on time explaining to us No doubt service we received was exceptional. We learned more few info about the car we are leasing. Other dealers were short on time explaining to us some of the car important features. Boch Honda, explained almost everything to us in detail. Thank you Boch Honda for your excellent service. More