383 Reviews of Nucar Honda of Norwood - Service Center
I strongly believe that Nucar Honda of Norwood is involved in fraudulent activities by charging customers for unnecessary repairs and deliberately missing real problems. The problem was a misfiring involved in fraudulent activities by charging customers for unnecessary repairs and deliberately missing real problems. The problem was a misfiring cylinder and the dealership charged me for fixing a loose wire, which didn't fix the issue. More
I have always had good experiences with Boch Honda, both Sales and Service over the past 8 years. Sales and Service over the past 8 years. More
Dan O’Connell is a talented service advisor. Dan went out of his way to make that understood what the work would entail and the process. His communication skills and transparency were superb. He Dan went out of his way to make that understood what the work would entail and the process. His communication skills and transparency were superb. He showed a genuine interest in making it as easy as possible to get the work done on my 2006 Honda Ridgeline. Superb. Thanks Dan! I’ll be back. More
Jillian’s customer service was excellent. She was knowledgeable with great communication. She was very helpful as well as friendly and answered all of my questions. She was knowledgeable with great communication. She was very helpful as well as friendly and answered all of my questions. More
Excellent service related to a few separate items recently (recall, oil change, and maintenance things) recently (recall, oil change, and maintenance things) More
The staff and dearlers are great. Especially Zhiwei Pi is a wonderful dearler and he is professional and patient. Such amazing experience. I super recommend this wonderful place. Especially Zhiwei Pi is a wonderful dearler and he is professional and patient. Such amazing experience. I super recommend this wonderful place. More
Yvie Esna was very professional. She explained and showed me the estimate based on the number showing on the Service Maintenance screen on my car's display. Her estimate for the amou She explained and showed me the estimate based on the number showing on the Service Maintenance screen on my car's display. Her estimate for the amount of time needed for the repair was very accurate. I couldn't help but notice that she was very attentive to all those customers who were there and under her service center care. I appreciate this local service center for my Honda. More
Service was excellent and repairs made all appear to be done very well. However, very expensive compared to same repairs done at other local establishments including other Honda dealerships. If you need se done very well. However, very expensive compared to same repairs done at other local establishments including other Honda dealerships. If you need service I suggest you do a web search and find what costs are for same repair at different locations. I have two complaints - estimate provided does not include all costs I.e., environmental costs and some minor parts used during repair; and dealer does not use all Honda replacement parts - this is listed on repair estimate but Service Adviser does not mention this unless asked and if Honda replacement parts are requested the estimate to repair increases. More
The service staff was very helpful, and prompt. Mo was quick and very professional. Enjoyed the experience! Mo was quick and very professional. Enjoyed the experience! More
Great service experience. Arrived and was quickly greeted by the service advisor. Work was done quickly. Arrived and was quickly greeted by the service advisor. Work was done quickly. More