Nucar Honda of Norwood

Yvie Esna was very professional. She explained and showed me the estimate based on the number showing on the Service Maintenance screen on my car's display. Her estimate for the amou She explained and showed me the estimate based on the number showing on the Service Maintenance screen on my car's display. Her estimate for the amount of time needed for the repair was very accurate. I couldn't help but notice that she was very attentive to all those customers who were there and under her service center care. I appreciate this local service center for my Honda. More

Always have a great experience with Robert "Biff" Fenerty!! He's the best and honest and makes the whole process fantastic!! This is my 4th Honda and they are terffic vehicles. Fenerty!! He's the best and honest and makes the whole process fantastic!! This is my 4th Honda and they are terffic vehicles. More

Very helpful and will make sure you will get the great deal for your next car! Highly recommended! deal for your next car! Highly recommended! More

Service was excellent and repairs made all appear to be done very well. However, very expensive compared to same repairs done at other local establishments including other Honda dealerships. If you need se done very well. However, very expensive compared to same repairs done at other local establishments including other Honda dealerships. If you need service I suggest you do a web search and find what costs are for same repair at different locations. I have two complaints - estimate provided does not include all costs I.e., environmental costs and some minor parts used during repair; and dealer does not use all Honda replacement parts - this is listed on repair estimate but Service Adviser does not mention this unless asked and if Honda replacement parts are requested the estimate to repair increases. More

The service staff was very helpful, and prompt. Mo was quick and very professional. Enjoyed the experience! Mo was quick and very professional. Enjoyed the experience! More

Chop shop vibe. Unprofessional. Would not recommend to anyone, Had MUCH better experience at subsequent dealers, one of which I purchased from. Unprofessional. Would not recommend to anyone, Had MUCH better experience at subsequent dealers, one of which I purchased from. More

Great service experience. Arrived and was quickly greeted by the service advisor. Work was done quickly. Arrived and was quickly greeted by the service advisor. Work was done quickly. More

I bought my vehicle here in 2020 and it was the best shopping experience I ever had as a first time buyer. Recently I came in for maintenance and expressed a concern I had about my display screen. Ben w shopping experience I ever had as a first time buyer. Recently I came in for maintenance and expressed a concern I had about my display screen. Ben was able to check and make sure the part needed to fix my display screen was covered by my extended warranty. He was so helpful in explaining everything in detail including my warranty. When I came in to actually fix my display screen, I worked with Kevin who was also amazing. He explained every detail of the process and the warranty. He checked up on me to see if I had any questions or concerns while I waited. Overall I had a very good experience at Boch Honda More

Jillian in the Service dept was excellent - Professional, friendly, and communicated proactively throughout. Highly recommend. My only reservation was the call center person. They wer - Professional, friendly, and communicated proactively throughout. Highly recommend. My only reservation was the call center person. They were hard to understand and didn’t seem to know what they were doing. More

Easy to schedule maintenance. Clear description of what was found on inspection - in both writing and voicemail. Able to change service request online with click of button. did no Clear description of what was found on inspection - in both writing and voicemail. Able to change service request online with click of button. did not take time out of my day. Easy pick-up and reasonable pricing. More