Nucar Honda of Norwood

well at first my visit was not so happy go lucky i drove my car in for service and stood at my car for 15 min waiting looking for someone to help me when here come sean like super man and take me from this my car in for service and stood at my car for 15 min waiting looking for someone to help me when here come sean like super man and take me from this help lees situation in less then 5 min i was sitting in the waiting area with coffee and a muffin i just brought my car about 3 months ago and my seat was cumming apart at the seem i could feel the metal on my back so about 15 min later my car was done and the part was being ordered but just to my luck my warranty would not cover it so again sean worked his magic and the next day i brought the car in for the work to be done after speaking with sean he informed me that they would do the work for FREE i don't think anyone at that service counter could have done a better job at working for the customers at boch well my advice to anyone going for service see sean i know that means more work for him but i know he would not mined at all thank you sean More

I have given Boch Honda this rating for one reason, and one reason only. Sean De Silva. I was extremely happy with his Customer Service, Quality of Work, Friendliness, Overall Experience and Price. I'm one reason only. Sean De Silva. I was extremely happy with his Customer Service, Quality of Work, Friendliness, Overall Experience and Price. I'm a very busy person, but I took time out of my day to write this. I hope you folks recognize him and appreciate what he does for you company. He is a valued employee and many customers know it. I overheard someone talking about Sean in the waiting area about how pleasant, friendly and helpful he is. All in all, you folks are lucky to have him on your team. A+++++++ customer service. More

I went to Boch Honda because my husband had such a good experience with Steve Winnett whom he had leased an Accord with a few months ago. We asked for Steve, but he told us he was going to be busy with ano experience with Steve Winnett whom he had leased an Accord with a few months ago. We asked for Steve, but he told us he was going to be busy with another customer for too long and he didn't want us to wait, so he introduced us to Tenia. I was impressed by that and she was terrific. I test drove a CRV which I thought would be too much car for me, and then the Fit which I worried would be too small, but it was perfect. Tenia was knowledgeable and appreciated what I was looking for and how I felt in each car. While I had done a lot of reading prior to this, I thought Tenia gave me the information I needed to make the decision to buy my first new car ever (I'm 58!). Although, we hoped to pay a bit less (maybe more for our Subaru trade-in), I would absolutely recommend Tenia and Steve and Boch to anyone. Everyone else in the dealership was very friendly and constantly offered us water while we waited, which seemed funny after a while, but I really appreciated the hydration! I love my new Fit! More

First of all i will say my experience with Boch Honda is Great and the most important of all is the service consultant i have come in contact with and which makes boch honda great too. His name is Sean De S Great and the most important of all is the service consultant i have come in contact with and which makes boch honda great too. His name is Sean De Silva. The time frame give, the service and the way he approach me was great and perfect. This has left a perception or a feeling in me that i will always go back to boch honda ( Sean De Silva ) for all what i need on my car. To sum up i will say a big thank you to Sean De silva for taking good care of me whiles i was there. He is a Great Service Consultant. More

After waking up three mornings in a row to find a dead battery in my Accord, I visited the Boch service department. The Service Advisor, Sean DeSilva, immediately sensed that there was more to the story battery in my Accord, I visited the Boch service department. The Service Advisor, Sean DeSilva, immediately sensed that there was more to the story than a bad battery. Sure enough, after a four hour fuse-by-fuse examination of the electrical system by a technician, using a multimeter, a short circuit was found within the vehicles AC system that resulted in a constant draw of 2.3 amps even when the AC was off. Both Mr. DeSilva and the technician were most diligent in seeing that the problem was fixed. Parts had to be specially ordered and, because of Mr. DeSilva's efforts, they arrived the next day. The car was out of warranty so it cost me a bit but, all in all, I am very satisfied that the problem was identified and remedied as expeditiously as possible. Mr. DeSilva followed up with me the day after the repairs were completed to ensure that all was well. More

My husband and I could not have been more impressed with our experience at Boch Honda of Norwood. We had driven the same Camry for 14 years, and it finally quit. We had every intention of buying another, b our experience at Boch Honda of Norwood. We had driven the same Camry for 14 years, and it finally quit. We had every intention of buying another, but stopped at Honda to compare. The sales people were not like other "sharks" we had experienced and gave us plenty of time to look around on our own. When we finally needed a salesperson to talk with, we had the privilege of meeting Mr. Isaac Jordan. He was amazing from the beginning! He is friendly and warm, yet professional and remarkably informed about his product. Isaac patiently explained every facet of the cars that we looked at, and really took his time with us. He was never pushy or aggressive, yet it was easy to see how much he believed in Honda. When we were unable to find the Honda accord coupe ex in white we had to look at one that was an ex-l, and a bit out of budget. Mr. Jordan, along with his managers worked for hours on helping to put together a deal that we could manage comfortably so that we could get this dream car. We just love it, and couldn't say enough about the company. More

Great saleslady. yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy More

John knew everything there was to know about the vehicle we wanted to purchase. He treated my family well. He had a professional attitude. He was personable and a pleasure to work with. He was on top of e we wanted to purchase. He treated my family well. He had a professional attitude. He was personable and a pleasure to work with. He was on top of everything and I would definetly go back to him again. More

Mike McShane was AMAZING to work with. He was an excellent listener and took the time to really help us find the vehicle we wanted. His patience and dedication really made the entire process easy f excellent listener and took the time to really help us find the vehicle we wanted. His patience and dedication really made the entire process easy for us. Mike made sure the car was ready, inspected it for us, and showed us the ins and outs before we took of. I appreciate the fact that Mike walked us through the service department and even introduced us to a few of the people that work in the department. This was great because it made us feel important and it made us realize that we would like to come to back to Boch for our vehicle service. Mike truly made us feel comfortable throughout the entire process and was willing to spend MANY HOURS going through the paperwork, color choices etc. I can't say enough about Mike and I would recommend him highly to anyone looking to purchase a Boch Honda! Thanks Mike for making our experience with Boch a perfect one! Thank you Boch for getting us an incredible deal for our new Pilot. We appreciate your willingness to work with us on our trade-in vehicle and are truly pleased with our purchase! Alexa and Jared More

Sean went out of his way to make sure I was satisfied with the warranty work done on my 2008 Honda Odyssey. He followed through when others had dropped the ball. He also made it easy to have the recall with the warranty work done on my 2008 Honda Odyssey. He followed through when others had dropped the ball. He also made it easy to have the recall repair done on my parents car without have to make extra visits. More