Nucar Honda of Norwood

Boch Honda is a good dealership but Mike McShane made buying a car a pleasant experience. This is my second car purchase from Boch and the first (2005) was the typical new car buying experience, not gr buying a car a pleasant experience. This is my second car purchase from Boch and the first (2005) was the typical new car buying experience, not great. This time Mike McShane provide great experience. We didn't go through you have to meet my manager and listen to all the add on's they try to sell you. We dealt directly with Mike and we paid what we thought was a reasonable price for our Accord. So if you want to buy a car from Boch Honda call Mike McShane. More

This was my second purchase at Boch Honda and it was an even better experience than the first!!Tom Rybak, Sales, was extremely helpful without being overbearing at both the time of sale and when I picked u even better experience than the first!!Tom Rybak, Sales, was extremely helpful without being overbearing at both the time of sale and when I picked up my CRV. He showed me features in my CRV that I never knew I had and my last car was a CRV! Hayden Ali, Finance Department, was personalbe, quick, efficient and got me a great rate! I will definitely reccommend both of them to friends/family. Thank you! More

This was my first time visiting a dealership, and although I did my homework, I still wasn't sure what to expect. Fortunately a friend of my family put me in touch with Tom, as I needed to purchase a although I did my homework, I still wasn't sure what to expect. Fortunately a friend of my family put me in touch with Tom, as I needed to purchase a used car, and was leaning towards a Honda. Everything went smoothly, and Tom couldn't have been more kind and considerate. As a single woman looking for a car, I never once felt intimidated or patronized, both of which I feared when going to a dealership. He even supplied me with a box to clean out my car, and touched up a little paint on the car himself! I ended up driving my car home that same day, something I didn't expect. On the whole I was very pleased with my experience here. More

We were looking for a Honda Pilot. This is the second car purchased from Boch Honda. They will match or try to beat any other deal that you get from other dealerships. Amine was a very good salesperson. Very purchased from Boch Honda. They will match or try to beat any other deal that you get from other dealerships. Amine was a very good salesperson. Very thorough in this process and he showed us all the options available. He was very accomodating on the day, showed a lot of patience during the process and he stayed past his regular time so we could make this deal come thru. Brad and Mark were very good with us and very patient since we were with our kids. More

I had a great experience. I was happy with the service I recieved and I got my car the same day. I am very happy! recieved and I got my car the same day. I am very happy! More

I was very happy with my experience at Boch. I got a car for the price I wanted. The staff were friendly and attentive. They followed up multiple times after my purchase to see if I had any questions abou for the price I wanted. The staff were friendly and attentive. They followed up multiple times after my purchase to see if I had any questions about the vehicle and if I was happy with it. More

I purchased my last two vehicles at Boch Honda but my most recent purchase at Boch Honda has been the best of all. My salesman Lenny was knowledgeable and pleasant and went above and beyond to make sure most recent purchase at Boch Honda has been the best of all. My salesman Lenny was knowledgeable and pleasant and went above and beyond to make sure I was happy. Hayden Ali was friendly, informative and an absolute, positive pleasure to work with. People often associate purchase a new car with stress and aggravation...my experience has been the total opposite, it was perfect! I can appreciate the very long, hard hours that these guys work..sacrificing time away from their famiy and friends and not always getting the credit they deserve. Thank you very much Lenny & Hayden, I'll be sure to look for you both when I'm ready to purchase a new car! More

The sales process and contract signing were a bit rough. At times, the communication during these two stages were contentious. It should not really have taken three hours to strike a deal when a customer kn At times, the communication during these two stages were contentious. It should not really have taken three hours to strike a deal when a customer knows what he/she wants and has payment in hand for the entire purchase price. The most frustrating part of the deal was the lack of communication regarding the processing of my payment; I paid with a auto loan check from my credit union and the dealership said they would not deliver the car until the payment was cleared. Better communication and follow up regarding the payment process would have made the experience less stressful. It should not take more than 3-5 business days to have processed the payment and we were going on 8 business days when my patience had run out and we decided to head down to the dealership in person to get real answers. When we arrived at the dealership the initial response from the Sales Manager (Gary) was rude and confrontational. He did not greet us or introduce himself and his tone had been condescending (as if he couldn't be bothered to explain it in detail to us because the business is too complicated for us to understand) as he tried to brush us out of the dealership. I had to ask another employee for his name. We did not get any answers until we said we would not leave until we had a specific delivery date. To the dealership's credit, they did agree after that to deliver the car on the Monday following the visit. The customer service and communication during delivery (courtesy of Marc Heroux) was much improved. I'll rest easier once the payment on their end is settled and we can put the transaction fully to rest. More

We found Boch Honda to be the most straightforward We found Boch Honda to be the most straightforward minimal game playing of the bunch of Honda dealers. Chris G. was good enough to pick us up from We found Boch Honda to be the most straightforward minimal game playing of the bunch of Honda dealers. Chris G. was good enough to pick us up from the commuter rail to pick up our car, Brad was friendly and efficient. The facilities there are modern and clean. My only concern was the 150 point inspection of the new car overlooked a number of plastic components that were not well pushed in or in some cases left dangling. More

I am writing to say how wonderful our experience at Boch Honda was. We purchased a 2011 Honda Piot from Chris Gaudreau and are thrilled. Chris was very helpful and knowlegable about the car. He actually Honda was. We purchased a 2011 Honda Piot from Chris Gaudreau and are thrilled. Chris was very helpful and knowlegable about the car. He actually came in on his day off because it was the only time we could get there. You couldn't ask for anything else in a salesmen. After we decided on the car, we worked with Eric regarding the financing. Eric was knew his stuff and treated us as if we were part of his family. We will certainly recommend Boch and the wonderful staff and be back for our next car. Thanks for a great experience. Jason and Kellie More