Nucar Honda of Norwood

Both Chris and Rick were incredibly friendly. They listened to my concerns, were straight forward about my options and didn't pressure me into anything I wasn't interested in. It was a great experien listened to my concerns, were straight forward about my options and didn't pressure me into anything I wasn't interested in. It was a great experience and I would recommend them to anyone. More

Tom was an excellent sales person and was a pleasure to work with. He was very knowledgeable about the cars that he was selling, he was honest and friendly and just a down to earth type of a guy, who made work with. He was very knowledgeable about the cars that he was selling, he was honest and friendly and just a down to earth type of a guy, who made the stress of buying a car a lot easier. You can buy a car at any dealership, but it’s salespeople like Tom, who make a difference! I would refer Tom to any of my friends and family as a person to see in order to buy a new car. As for the dealership itself, everyone seemed very friendly and helpful. Every time we walked through the service area, we were welcomed and acknowledged, we even had a very pleasant conversation with two of the people whose job it was to keep the dealership clean. We are also very happy to know that Boch offers repair service with such late hours as well as on Saturdays and Sundays. That is a big plus for people who work Monday through Friday during normal car repair service hours. Jane & Warry Lomax More

I spent a considerable amount of time researching cars and taking test drives. Chris/Boch was one of the first dealerships I approached for a new Accord. After several trips/calls/emails to other dealer and taking test drives. Chris/Boch was one of the first dealerships I approached for a new Accord. After several trips/calls/emails to other dealerships, I ended up circling back to Chris where I ultimately bought the car. His approach is friendly, straightforward, and no pressure.....very professional. Thanks Chris! More

I am a recent graduate and this was my first time buying a car. After shopping around for a little while, dealing with one pushy car salesman after the next, I was extremely overwhelmed. Then I went to a car. After shopping around for a little while, dealing with one pushy car salesman after the next, I was extremely overwhelmed. Then I went to Boch Honda. I worked with Tom Rybak, who could not have been nicer or more helpful! The whole crew at Boch Honda made the experience so simple and enjoyable. I ended up purchasing a 2013 Honda Civic LX but did not have a ride to pick the car up from the dealership. Tom took the time on his day off to pick me up from the T station in my brand new car, and then showed me step-by-step, how to use all of the features in the car. I feel like I got a great deal on a car that I absolutely love. I will definitely be refering all my friends to Boch Honda. Thanks, Boch! More

Started my shopping here, low pressure from Tom, he understood I needed to shop for price. After shopping numerous dealerships in person and via the internet I gave BOCH the chance to meet or beat the understood I needed to shop for price. After shopping numerous dealerships in person and via the internet I gave BOCH the chance to meet or beat the lowest price I had been quoted and they did. I am a very difficult customer and I certainly put all those I dealt with through their paces. I was impressed that they all greeted me with honest good humor even though I treated them as the enemy. Tom did a great job building the foundation for the sale, Jocemy helped lock it in and Chris did a great job with the pick up of the vehicle. If you are buying a Honda I would strongly recommend seeing any of these men. More

Tom was an excellent salesman. He was very informed on the vehicle. Answered all our questions. When I buy my next car it will be a Honda from Tom Rybak . the vehicle. Answered all our questions. When I buy my next car it will be a Honda from Tom Rybak . More

Amine was very thorough in explaining the features of the vehicle and pricing details. He was precise in going over what would and what needed to happen after leaving the dealership. He put more effort and t vehicle and pricing details. He was precise in going over what would and what needed to happen after leaving the dealership. He put more effort and time into going over the vehicle literature and actually demonstrating the workings of the car upon pickup than I had expected. I'd recommend him to anyone looking into getting a new ride! More

Chris was great! No high pressure. Be honest and straightforward and that is what you will get from him. Keep up the good work Chris! straightforward and that is what you will get from him. Keep up the good work Chris! More

First off - I just want to say that if it wasn’t for the quality treatment I received from Gary Lee, Isaac Jordan, and maybe even Howie Charnitsky, I seriously would’ve taken my business elsewhere. But ont quality treatment I received from Gary Lee, Isaac Jordan, and maybe even Howie Charnitsky, I seriously would’ve taken my business elsewhere. But onto this review... My experience started with a TrueCar quote and Boch Honda had the lowest guaranteed price. So we decided to stop by Boch Honda first. My sales consultant, Gary Lee was great; he was extremley knowledgable and you could tell by his passion that he knew what he was talking about. Definitely someone you’d want on your side when shopping around for a new car. He took the time and effort to explain to me all the different trims the 2013 Accord came in. As a first time car buyer, I found this very invaluable. Unfortunately my father didn’t think the quote we got was good enough so we decided to speak with one of the internet sale’s manager directly. Was told that TrueCar quotes were nonnegotiable so we decided to leave. (Although I didn’t get the chance to, I wish I had thanked Gary for his time) My eyes were set on the 2013 Accord EX L, so I spent the next few days sending out emails to other dealers in the area. The competition was fierce and I ended up receiving an offer I just simply couldn’t refuse from Bernardi. Long story short, Boch Honda matched the offer and because I really enjoyed the treatment I got from Gary - I decided to give them another shot. Now onto the gruesome part of my experience with Boch Honda. Hayden Ali, the finance manager I dealt with appeared very nice and enthused to help me out at first but somehow along the way he got very unprofessional. (I’ll be honest here and state that my credit isn’t in it’s best shape. I made very poor decisions in college..but I’ve done everything I could to fix it earlier this year. Which did lead to an approval with Capital One Auto finance for a 3.74% earlier this year. I didn’t end up buying a car then so the offer expired. And due to my eagerness to build credit again I was declined through Cap One this time around for too many inquiries. I have no debts and all my credit cards are paid up in full each month)? Hayden explains to me that my credit was awful and that the best he could do was through Fifth Third bank for 13%. Knowing that I was offered 3.74% not too long ago I thought that couldn’t be possible. So I explained to him by background story. He simply did not care and showed me an X under Capital One on his computer screen. Stating that whatever I did before Capital One no longer wanted to do business with me. His tone of voice was extremely downgrading and very offensive. “Whatever you did with those creditors, they don’t want to business with you anymore they think you’re playing games with them” - Hayden??Right there and then we both knew we weren’t going to get this deal done. I was extremely frustrated... Hayden ended up leaving the office and goes out telling to Gary (I think) and maybe to the entire dealership that “he’s playing games in there, he’s playing games...blah blah blah” (Im sure he thought I was lying to him about my previous approval with Capital One) Eventually he brings Howie Charnitsky (Finance Director?) into the office to explain to me what was happening. He listened to my story and ended up seeing if he could speak to someone from Capital One for me. He asked them why they couldn’t approve me for a loan. I even showed him an email with my previous approval with Cap One. As this is going on, I can’t help but look at Hayden all giddy and smirking as if he was shoving his finger in my face telling me I told you so. ( I already knew why Cap One wouldn’t have approved me, but it certainly didn’t make me feel any better with Hayden there mocking me ) Howie works something out with Wells Fargo and although I resisted it at first, I ended up just agreeing to the 6.49% with the intention of refinancing it immediately with a co-signer. Just an FYI. I made a 36% downpayment. If it wasn’t for my high tolerance I would’ve just left and took my business elsewhere. And God, if it wasn’t for Gary’s professionalism and kindness I seriously wouldn’t have any desire to continue my transaction with Boch at all. And let this all be known that if only Hayden’s attitude was a little bit more professional and reasonable MAYBE we would’ve just worked together to find the proper solution. (Hayden - please don’t fight with your potential customers to prove them whose right and wrong, instead use that attitude of yours to try to help them out. Kindness goes a long way. I’m not a saint but that doesn’t mean I deserved the kind of treatment you gave me. You wouldn’t even dare to look at me or thank me for my business after I left your office- Pitiful ) and to add insult to injury, i’m sure they purposely mistyped my phone number on the sales contract perhaps to avoid the Honda Survey team from contacting me. Ernie Boch, do not worry. Aside from my degrading experience with Hayden I’m still going to give you a perfect score - You can thank Gary, Isaac and Howie. Gary also went out of his way to make sure my car was ready in under a day for me. Very appreciated. Ultimately people - If you want a great deal and a dealer that’s willing to fight for your business I’m sure you can’t go wrong with Boch. Just make sure you do your research first! More

Amine was very knowledgable of the products and was helpful in determining whether to lease or buy a vehicle. In the end I decided to lease the 2013 Civic and couldn't be happier with my decision. Leas helpful in determining whether to lease or buy a vehicle. In the end I decided to lease the 2013 Civic and couldn't be happier with my decision. Leasing made more sense for my financial situation, which Amine was understanding of and worked with the finance department to make sure my payments were tailored to my needs. Amine's concise explanation about the features and amenities of the Civic were what sold me on the product. When there was an error in the paperwork for the final sale, Amine was quick to offer his services and drove to the South Shore to ensure I got my car on that day as planned. More