Nucar Honda of Norwood

Gary Lee is the reason for our car! Gary Lee was an awesome person to deal with! He understood our needs, was patient and catered to what we asked for! The scheduler messed up the appoin Gary Lee was an awesome person to deal with! He understood our needs, was patient and catered to what we asked for! The scheduler messed up the appointment, but Gary was cordial and friendly. He not only showed us most of the inventory but also allowed us the test drive! Thanks much for a wonderful car buying experience! This is our second car with Boch and we will continue to buy more only from them. More

Patients and kindness . . . sells Patients and kindness are not words you might associate when you think of a car salesman . . . but that’s what I needed, and Gary Lee picked up on tha Patients and kindness are not words you might associate when you think of a car salesman . . . but that’s what I needed, and Gary Lee picked up on that right away when we explained our situation to him. Our 2003 Honda Odyssey had been totaled in an accident the week before, and we were not financially ready to by a new car any time soon, and yet here we were walking into a car dealership. I was more sad than excited. To say he was patient is an understatement that’s why I added kind. He saw how upset I was, and he wanted to help us out and make this and easy as possible for us. He spent so much time with us, he showed us every used Honda CRV in the lot, within our price range (which they had a huge inventory). He was very knowledgeable, answered all our questions, cars have changed a lot since 2003! We narrowed it down to two, he never put pressure on us to make rush decision, he just gave us more information to help us make an informed decision that was right for us. In the end we ended up in a car Gary found for us, and it was perfect for what we needed. Whatever the situation you are in I think Gary Lee can help you find the car you need, because he takes the time to know you! And believe me that’s the kind of sales person you want! More

I worked with Gary Lee at Boch Honda in Norwell Gary Lee was the best car sales man I have ever met in my 49 years. I am a professional sales person. I work at Sotheby's International real estate Gary Lee was the best car sales man I have ever met in my 49 years. I am a professional sales person. I work at Sotheby's International real estate in Boston and am in the to 10% of all the real agents in my company. I am quite used to mediocre sales people...to say the least. Gary Lee, from the minute I met him, was professional, friendly and informative. I am used to spending hours in car dealerships and was pleasantly surprised at what a quick and painless this process was with Gary. I am in a position, with my job that frequently deals with many relocations, to recommend a car dealership as well as a trusted sales person. You can be sure that I will not only recommend Gary Lee at Boch Honda in Norwood, but will put him on the official Sotheby's preferred vendor list. I am very impressed with the service I received this week! More

GREAT EXPERIENCE I started my experience by telephone shopping the best price on a new CR-V. No other dealer was within $400, and even the price match guaranty guy sai I started my experience by telephone shopping the best price on a new CR-V. No other dealer was within $400, and even the price match guaranty guy said they were sorry, they could not meet it. I went to the dealership the next day with two cars to trade. We negotiated on those and reached a great conclusion and deal. It was important that there was no pressure from Amine Abad, my salesman. He explained all the features of the vehicle in a very straightforward manner and was extrememy knowlegeable. He took the time to be sure I knew exactly what I was buying, including the test drive experience. After we made the deal he cleaned out both cars and put my essentials in place in the new one. All this hile Hayden Ali gid a great job with the finace details. I was told to come back in two days to get my registration and sticker. That occurred today, but before I left my house Amine called to say the registration was done and to come in at my convenience. All in all, this was by far the best car buying experience I have had, and I just became a senior citizen. More

Great experience - highly recommend I just had a fabulous experience with Lenny Shaul at Boch Honda. I went in to get a new CRV and the experience was seamless. He was honest and helpful I just had a fabulous experience with Lenny Shaul at Boch Honda. I went in to get a new CRV and the experience was seamless. He was honest and helpful, and extremely knowledgeable about the cars. If your going to Boch Honda, ask for him. I checked out with Julianne, and she was speedy and very nice. More

New Honda Pilot purchase Bought a new Honda Pilot Touring this week at Boch Honda - Gary was my sales rep - what a great experience. Gary was extremely friendly, honest and ju Bought a new Honda Pilot Touring this week at Boch Honda - Gary was my sales rep - what a great experience. Gary was extremely friendly, honest and just an overall great guy to work with. I received a very fair price on my trade and an unbeatable price on the new Pilot. I would highly recommend going down to Boch Honda and asking for Gary - he will take care of you. Bill in Hanover More

A great experience I had inquired online about a pre-owned Odyssey Touring earlier in the week, and showed up today without scheduling an appointment beforehand. Despite I had inquired online about a pre-owned Odyssey Touring earlier in the week, and showed up today without scheduling an appointment beforehand. Despite that and the fact that the place was packed with customers, we were seen right away by Lenny. Lenny was friendly and approachable, and immediately helped us take the exact vehicle we had inquired about for a test drive. After the test drive, completing the sale was quick and painless, both with Lenny and with Hayden Ali in the business office. I would absolutely recommend Lenny, Hayden, and the Boch team. More

A Pleasant Experience With dread I entered Boch Honda. My car was 9 years old and I had put off purchasing a new car due to the feeling of manipulation I felt every time I With dread I entered Boch Honda. My car was 9 years old and I had put off purchasing a new car due to the feeling of manipulation I felt every time I entered an automobile dealership. Just the thought of negotiating with a car salesman intimidated me. After a few minutes with Gary Lee, my fears vanished. Gary listened attentively to me and gave me a few suggestions. The situation seemed similar to others I have had with my doctor, dentist, and financial advisor. I looked at a few cars and quickly found one I liked. Like other professionals, Gary did not play games with me when it became time to negotiate. There were no uncomfortable feelings of being manipulated or pressured by a car salesman. I feel fortunate because buying a car is usually a horrible experience. Gary was very pleasant and knowledgeable; he took the stress out of buying a car. Gary Lee is truly an asset to your company. More

Standing up for Business Best Practice Mark Doran, the general manager for the Boch Norwood location is truly a stand up guy. He was on vacation when I had gone in to purchase a vehicle tha Mark Doran, the general manager for the Boch Norwood location is truly a stand up guy. He was on vacation when I had gone in to purchase a vehicle that I had negotiated a price for via the internet sales department. Unfortunately, when I arrived to purchase the vehicle the floor manager refused to honor the sale price because they accidentally quoted me a price for a model trim lower then the vehicle I went in to purchase. This was a huge difference and a financial loss they weren't willing to take. I spoke with Mr.Goulette, the director of Boch Norwood and Westford and with a senior sales rep named Danielle and they could only offer an apology. They refused to honor the sale price that was clearly confirmed via email on several occasions. When Mark Duran returned from vacation he called me when heard of the shenanigans. Mark's first words where, "I agree with you.." he then apologized for how I was treated and honored the sale price I had negotiated. In addition, without even seeing my trade, he gave me what I wanted which was considered a very high value. Repeatedly, Mr. Doran apologized and stated he just wanted to make me happy. He related that he was a consumer too and that his people should have done the right thing the first time I came in. In addition, Lenny Shaul was my salesperson who was just so accommodating both times I showed up to purchase the vehicle. He gave me his personal cell number so that I could reach him. He was very thorough and worked hard to get me out as quickly as he could. Financing was quick and easy too. Boch has definitely redeemed themselves in my eyes. Initially, I submitted a negative review but have now revised the review. I just purchased my 3rd vehicle with Boch since 2005 and would do so again. As always, do your research first and go in educated on the vehicle you are purchasing and you will get the best price and great customer service. More