Nucar Honda of Norwood

Terrible customer service I had problem after the purchase. I bought scratch insurance in 2/15 put in a claim 3/15 it is now 10/15 still have the scratch and no satisfaction. I had problem after the purchase. I bought scratch insurance in 2/15 put in a claim 3/15 it is now 10/15 still have the scratch and no satisfaction. Terrible service. More

Excellent The experience was better than anticipated My wife and I ended up leasing a car and buying a mini van. Amine did an outstanding job. He comes highly The experience was better than anticipated My wife and I ended up leasing a car and buying a mini van. Amine did an outstanding job. He comes highly recoomended More

bait and switch experience We went for one specific type of car, they said they had it (bait) went there, said they didn't have it and tried to sell us a used more expensive car We went for one specific type of car, they said they had it (bait) went there, said they didn't have it and tried to sell us a used more expensive car. They emailed us at 12:01am telling what they had in stock, none of which was talked about over the phone. Who emails at 12:01am??? It was a set up, knowing no one checks there email that late. We left after using vacation time to leave work, and driving 46 miles. They lied... and lied... and switched it to a car we didn't want. I'm only glad my dad taught me about salesman!!! We left running. I will never set foot in another Boch dealership. Which is too bad, because we had a good experience from Boch Toyota. But after this experience, I wont set foot in another Boch dealership. Run from Boch Honda! More

Excellent Another excellent experience with Jose and Gary. This is the 3rd vehicle my family has purchased from them, and the experience will definitely make m Another excellent experience with Jose and Gary. This is the 3rd vehicle my family has purchased from them, and the experience will definitely make me a return customer. More

Jose was awesome!!! I was recommended to Jose by a close friend and he was as awesome as she said he was! He was great to work with and easy to talk to and answered all o I was recommended to Jose by a close friend and he was as awesome as she said he was! He was great to work with and easy to talk to and answered all of my questions with a smile on his face. He got all the paperwork through fast and I had my new car before I knew it! Highly recommend Jose! More

2015 HONDA CR-V EX If you're looking for an EXCELLENT salesman the person to go to is "Simon"!!!! He went above and beyond for us to make sure we found the perfect vehic If you're looking for an EXCELLENT salesman the person to go to is "Simon"!!!! He went above and beyond for us to make sure we found the perfect vehicle. He strives in satisfying his customers and it really shows when he's assisting you. He is very patient and will find a way to make it work for YOU!! Simon is truly the best salesman we've ever had. I recommend BOCH Honda and that you get Simon to help you!!! I will definitely be purchasing another car from BOCH when the time comes and only with SIMON!!!!!!! Thank you Boch!! "H" (Hayden) & Kevin is a great help in the financial department!!!! More

Excellent Car Buying Experience I came into Boch Honda two-weeks ago and purchased a 2013 Acura RDX, My salesperson Amine Abad was extremely knowledgeable and honest. My husband an I came into Boch Honda two-weeks ago and purchased a 2013 Acura RDX, My salesperson Amine Abad was extremely knowledgeable and honest. My husband and I had previously purchased a Honda Accord and Boch and we feel that the dealership is trustworthy and any issues that arise are addressed in a most professional manner. I love my new car and I would not hesitate to refer Boch Honda and Amine to any friends or family in need of a new or used vehicle. More

Not as terrible of an experience as I had expected I dread having to go to the dealership to buy a new car. Someone I knew also warned me about how terrible their experience was at Boch Toyota so I was I dread having to go to the dealership to buy a new car. Someone I knew also warned me about how terrible their experience was at Boch Toyota so I was only expecting the worst when I went to Boch Honda. If it weren't for the fact that they had the pre-owned car I wanted for a very competitive price, I probably would have avoided coming here. I'm a younger Asian female so I'm pretty sure all salesmen take one look at me and assume they can take advantage. But for a girl, I'm actually more into cars than all of the guys I know and I take the time to do a lot of research before I even walk into a dealership. I like to make sure I have all the details and know if I'm getting a good deal or not. In preparation, I read through the positive reviews of Boch Honda and kept a few names in mind for salesmen. When I arrived, I asked for Gary Lee and lucky for me, he was available. Gary was so great to work with - he wasn't pushy at all and took the time to answer questions and let me think through things. He was probably one of the more sincere guys I've ever dealt with. I'm sure there were tactics used to push the deal through (like telling me that he couldn't increase the money any more for my trade-in, but that the final numbers would come down to my interest rate and what the finance person could work out for me). However, I still got the numbers I wanted in the end and didn't feel taken advantage of at all. I would definitely recommend asking for Gary Lee if you come here. He's great! This place does get busy though so prepare to do A LOT of waiting around. If you can, come first thing when they open on the weekend or during the week when it's less busy. The test drive and conversation about costs went relatively quick, but it took awhile to sit down with their finance manager and do all the paperwork. In the end, was there for 3 hours but they also got my plates moved over and got me in my new car that night! More

Excellent Honda Purchase For once, I actually had a pleasant experience purchasing a vehicle. Amine Abad, the salesperson, was professional, knowledgeable and efficient. The For once, I actually had a pleasant experience purchasing a vehicle. Amine Abad, the salesperson, was professional, knowledgeable and efficient. The car is fantastic (2015 Honda Accord V6!) so even though it sold itself, Amine dedicated himself to getting the paperwork done quickly and answering any questions I had. He also spent time going over the features of the vehicle, etc. I know that if I have any need for this vehicle, I can count on Amine to assist! Matt in Finance was also helpful and got me a great finance rate. Sweet! More

Fast smooth transaction at a great price To start, Derek of Boch contacted me VIA phone within 15 minutes of my asking for a price from Edmunds.com to multiple dealers. No other dealer conta To start, Derek of Boch contacted me VIA phone within 15 minutes of my asking for a price from Edmunds.com to multiple dealers. No other dealer contacted me so quickly. Derek confirmed Boch had the car I wanted in stock and promised me a test drive ASAP with no pressure to purchase. It was 8PM and Derek confirmed Boch was open till 10PM. Therefore I visited Boch Honda that evening and was driving the car I wanted within 1/2 hour from my arrival. There was no "over the top" pressure in buying the car that night. The next day I came back and bought the car. It took 1.5 hours to traded in my old car and buy a new one. Great service and great price. My sales person was Gary Lee. Gary and his supporting crew were all extremely professional. More