Nucar Honda of Norwood

First bought car Great dealership, great customer service by Rachel. She really made buying my first car a wonderful experience. She always had her beautiful smile on Great dealership, great customer service by Rachel. She really made buying my first car a wonderful experience. She always had her beautiful smile on her face , while still helping me secure the best deal More

Understanding, knowledgeable I felt like the salesman was able to answer all my questions lead me to the car that would fit my budget and was able to support my request of the thi I felt like the salesman was able to answer all my questions lead me to the car that would fit my budget and was able to support my request of the things I needed in a car. More

Rachel Sanchez was AMAZING!!! Rachel helped me get into my dream car that iI thought would be too far from my budget. She was as excited as I was which made this experience the bes Rachel helped me get into my dream car that iI thought would be too far from my budget. She was as excited as I was which made this experience the best one yet! More

Highly recommended! Honestly, I'm only doing this survey and writing this review because of the sales person who assisted me. His name is Lloyd Walter. He knew what he wa Honestly, I'm only doing this survey and writing this review because of the sales person who assisted me. His name is Lloyd Walter. He knew what he was doing and it shows he cares about his job. He answered all my questions and even took the time to provide me with information of the car that I weren't aware of. I bought the 2017 honda accord ex-l and I am very satisfied with his service. I can't say the same towards the other sales people but I would highly recommend anyone who goes here to ask for Lloyd. Overall, other than speaking of Lloyd, I feel that the price here can't get any better. I went to a couple of honda dealership and this place gave the best price. More

Easy experience My husband and I found the car we liked on line. The description was accurate, which was a good start, we made an appointment as to try to make it a f My husband and I found the car we liked on line. The description was accurate, which was a good start, we made an appointment as to try to make it a fairly quick experience, as we came from an hour away, got there early but it didn't go as quick as we'd hoped, it took almost 4 hours, but in the end our Salesman was great and we got a really nice vehicle. More

Got a Honda 2017 Civic lease I thought the sales people who are very professional and really worked with me. They were willing and polite as they allowed me to bargain down the pr I thought the sales people who are very professional and really worked with me. They were willing and polite as they allowed me to bargain down the price. They answered all my questions and worked very hard. They are also very personable and easy to relate to. More

Excellent Customer Service Very good customer service. This is our second Honda purchased from Amine and we will be back! Amine is professional and courteous and he goes the ext Very good customer service. This is our second Honda purchased from Amine and we will be back! Amine is professional and courteous and he goes the extra mile. More

Resistance to paying cash I had a very dissapointing purchase experience at Boch Honda on February 25, 2017. There were many issues but the main problems were: Time - It took I had a very dissapointing purchase experience at Boch Honda on February 25, 2017. There were many issues but the main problems were: Time - It took 4 hours start to finish. We came knowing exactly what we wanted and came to an agreed on price quickly, the process shouldn't have take so long. We sat and waited for 40 min before we even saw the car we came to look at. Salesman's knowledge: David couldn't answer a single question about the car features. He even told me AWD and 4WD were the same. I was buying a car that we will drive on the beach so I needed 4WD. Financing: The sales manager accepted our initial offer IF we agreed to finance a portion of the sale. We are anti-debt and were very uncomfortable with this. We asked what other counter they might offer but he just came back to the financing option. I understand they make money on the loan contract but the manager was very pushy and had the financing manage come over and explain to us why it was no big deal and was almost insulting about the fact that we don't believe in using debt. Since we had already invested over 2 hours at this point and were otherwise happy with the price we finally agreed. However there were further issues and an additional fee tacked on at the financing paperwork that we were then to frustrated to argue about. I gave the dealership 2 stars because we did get the car we wanted at the price we wanted. However it was such a hassle that I would never return. More

BAIT AND SWITCH THE CLASSIC BAIT AND SWITCH. We called regarding a car we saw on the Boch web site and were told it was available. In addition, we had the sales manag THE CLASSIC BAIT AND SWITCH. We called regarding a car we saw on the Boch web site and were told it was available. In addition, we had the sales manager confirm that the car was on the lot and not under contract. He said he went into the lot and touched the car. When we arrived 45 minutes later, the car was "just sold," of course they had a more expensive car available for a test drive. Avoid this dealership at all costs! More

Great dealership The dealership worked very hard to get my business. All the people I dealt with were very accommodating. Would highly recommend Boch for sales & serv The dealership worked very hard to get my business. All the people I dealt with were very accommodating. Would highly recommend Boch for sales & service More