Nucar Ford of Plymouth

Really don't like writing bad reviews, but this was a very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used tr very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used truck from Nu car Plymouth. Soon after the purchase I had the first oil change service and discovered the whole exhaust was leaking, and multiple shocks were blown out and leaking. I called them multiple times about the issues, as they do not pass NH state inspection. I got the run around with the blame being passed back and forth from sales and service as to who was going to take care of the issues. I then was told that I was on my own and they don't warranty state inspection issues. Paid over $35,000 for a certified used truck and was promised there would be no issues with it upon delivery and how they are a new dealership name and take care of their customers. Now I'm stuck with a non inspectable truck. They will not return my phone calls now. I would not recommend to anyone to do business with Nu Car Plymouth. Save yourself the hassle and take your business to someone else with some integrity. More

Really don't like writing bad reviews, but this was a very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used tr very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used truck from Nu car Plymouth. Soon after the purchase I had the first oil change service and discovered the whole exhaust was leaking, and multiple shocks were blown out and leaking. I called them multiple times about the issues, as they do not pass NH state inspection. I got the run around with the blame being passed back and forth from sales and service as to who was going to take care of the issues. I then was told that I was on my own and they don't warranty state inspection issues. Paid over $35,000 for a certified used truck and was promised there would be no issues with it upon delivery and how they are a new dealership name and take care of their customers. Now I'm stuck with a non inspectable truck. They will not return my phone calls now. I would not recommend to anyone to do business with Nu Car Plymouth. Save yourself the hassle and take your business to someone else with some integrity. More

Went in and explained to the very sweet new salesgirl that I would not sit around for hours to get a crappy deal. She had 15 minutes to bring the deal back. Well as we could see her talking with the dec that I would not sit around for hours to get a crappy deal. She had 15 minutes to bring the deal back. Well as we could see her talking with the decision-maker. An older condescending man. She saw us start to get up at the 15-minute mark and came to us with an offer on the trade-in for half the average trade-in from not just NADA, Kelly BB, but Carvana and Cargurus. Needless to say, we would not waste our time with their old-school tactics. Apparently, they don't think that in this day and age that people will educate themselves before talking to a dealer. Perhaps the old crusty finance person needs to learn how to run a computer. What happened to the days of just simple respect? Respect for our time, respect for our intelligence. If you want to play the game of getting horrible deals and overpaying in an inflated market, here is your dealership. More

Extreme low ball on trade in (50% of Kelley blue book and their own online application. Will give you every reason to get you lower. Greedy and gimmicky stay far away if you want to be treated fairly. Jeremi their own online application. Will give you every reason to get you lower. Greedy and gimmicky stay far away if you want to be treated fairly. Jeremiah is extremely commission hungry More

Purchased 2108 Escape, second key not provided as promised. Car was driven up from Tilton dealership and folder with extra key was, "forgotten". Was told it would be delivered in a day or so the lat promised. Car was driven up from Tilton dealership and folder with extra key was, "forgotten". Was told it would be delivered in a day or so the latest. A month later and many follow ups, still no response. Finally had to go to service department to buy and pay to have a second key programmed. $287.41. Word or caution, if you buy a car from this dealer, do not take delivery with any items missing. Get the promise in writing! This is not your typical local shop where you can simply trust what you are being told! To bad, tried to shop locally in this newly purchased dealership but seems we made a mistake and should have gone to one of the more professional dealerships that have been around for a few decades further away. We have purchased dozens of Fords from other dealers in the past and this was the first time we were so greatly disappointed with the failure our an organization to live up to such a simple promise. I guess it's back to Laconia for the next purchase... More

KYLE WAS A PERFECT REP AT FORD FOR ME. HE SOLD ME A 2016 DODGE DURANGO AND I ABSOLUTLEY LOVE IT. KYLE WAS A GREAT REP ASK4KYLE @ PLYMOUTH FORD DODGE DURANGO AND I ABSOLUTLEY LOVE IT. KYLE WAS A GREAT REP ASK4KYLE @ PLYMOUTH FORD More

Service Department Bought 2019 Ford Edge for over 40,0000 it’s in need recall and problem need to be fixed. Made a appointment 1 1/2 week ago because of in need of a loa Bought 2019 Ford Edge for over 40,0000 it’s in need recall and problem need to be fixed. Made a appointment 1 1/2 week ago because of in need of a loaner car . Called the day before to drop off and was told no car available. Was told to call back that day and still no car don’t call this very good customer service. Had better service and work with you to solve problems at Nashua Ford ,made a big mistake buying a vehicle at Plymouth Ford! It’s a shame you try to stay local but you get treated terrible once they sell the vehicle you mean nothing to them . More