Nucar Ford of Lebanon

My service rep does an excellent job every time I go in to ford I like when I can get the work done in a timely manner when we schedule it or take care of a small issue on the spot to ford I like when I can get the work done in a timely manner when we schedule it or take care of a small issue on the spot More

Rating only for "Certified Inspection" done recently. Brought the car in for the "certified inspection" purchased with the leased car I purchased after the lease was over, and everything went well with no Brought the car in for the "certified inspection" purchased with the leased car I purchased after the lease was over, and everything went well with no items found that needed attention/fixing. (On another note, I briefly spoke to John, while I was there, who had done my 'buy' paperwork, and he was to get back to me about my registration, which was paid for in March at the dealership, when I bought the car and which I still had not received from Motor Vehicles. I had been told by Keith to go to "Bob's" gas station for a "no cost" inspection. He never got back to me. So it being the end of April, I made an appointment at Bob's,. Bob's would not do the inspection because I did not have the paperwork. Neither Keith or John indicated that Motor Vehicle had placed a hold on paperwork due to the virus and also a moratorium on inspections to be done until further notice. I called from Bob's and was finally told by a Jeff, I believe who is the son of the owner? This was very disconcerting, embarrassing and a waste of my time and the gas stations. I believe they should have been informed of that from their leadership or inquired previously. I still have had no indication as to when this can be accomplished. Not good to drop the ball on this. More

excellent i brought my car in on Thursday and didn't expect to get it back till Tuesday, but early Friday afternoon I received a message that my car was ready i brought my car in on Thursday and didn't expect to get it back till Tuesday, but early Friday afternoon I received a message that my car was ready . More

George was Incredible to work with upfront, honest, genuine, knowledgeable , and funny! Highly recommend! It was a breeze being able to work with the staff there! Will get another vehicle from them in genuine, knowledgeable , and funny! Highly recommend! It was a breeze being able to work with the staff there! Will get another vehicle from them in the future! More

Work was done as promised and we were in and out quickly. We were giv ed n a loaner vehicle as promised and it was a good experience We were giv ed n a loaner vehicle as promised and it was a good experience More

As asual my car was brought into the shop upon my arrival,I was kept informed on the progress ,and I was on my way in about an hour arrival,I was kept informed on the progress ,and I was on my way in about an hour More