Nucar Ford of Lebanon

I had a Transmission problem? I had a transmission problem? I called Hunter and got problem assets and got appointment very quickly? I was disappointed that Andrew Dailey had mov I had a transmission problem? I called Hunter and got problem assets and got appointment very quickly? I was disappointed that Andrew Dailey had moved on? But Hunter did a great job? Had my car back a day early? More

Pleasant to work with We visited this dealership as we were looking to purchase a truck. Our son had been following their inventory and we went over to look a recent listi We visited this dealership as we were looking to purchase a truck. Our son had been following their inventory and we went over to look a recent listing. The staff were honest with us in their assessment of the vehicle and allowed us to try the vehicle out without hovering over us. We discussed the possible purchase and worked out an agreeable arrangement which allowed us to purchase the vehicle. There was no pressure on the part of the dealership for making the sale. The sales end of the experience seemed a little rushed as I didn’t have time to process all the items being presented but it ended up being ok. Since taking possession of the vehicle, my son noticed a small item that needed attention and the service department worked us in and took care of the issue. Overall, I would recommend visiting this dealership if you are interested in purchasing a vehicle. They were very supportive, informative and helpful to work with. More

Experts at separating you from your money. The salesmen are virtually useless, the real dealings are with the finance person. They know how to work your weaknesses down to a science. I way over The salesmen are virtually useless, the real dealings are with the finance person. They know how to work your weaknesses down to a science. I way overpaid for an F250 and the price I negotiated with sales was not the price on the contract.. Finance repeatedly asked about add ons, saying "No" three times, wore me down until I agreed. I now have a useless Fabric Protection warranty because I did't make it back to the dealer in 30 days. $1100 dollars down the drain Slimy car sales tactics gave car dealers reputation and nothing has changed except now finance person is the slime ball who acts like your friend Salesman also took my phone to try to load Ford app. Had trouble loading it. Kept my phone while we went to finance thing. A couple of day later, I noticed all of my text communication between me and the dealership was gone. It had pricing information, the window sticker. and other important communications. Of course, I cannot prove any of this and the dealership will deny any of it because that is what all slimy, useless car dealers do Most contracts have a three day right to rescind, car dealers are exempt and take full advantage of taking your money without hesitation or remorse More

Typical Car Sales Tactics Only dealt with company via email and phone. However, they were still quick to use high pressure tactics. I made several arrangements to afford time o Only dealt with company via email and phone. However, they were still quick to use high pressure tactics. I made several arrangements to afford time off and ability to drive up and see a car. Got confirmation that everything was all set as soon as the day before- and then the day of, guess what- car is no longer for sale.  This was after being told that my plan to come up and see the car worked "pefectly". Only positive was that I saved a drive up there. Compared to all other dealers I dealt with in my search, Lebanon Ford was by far the least pleasant, and had the hardest time making accommodations for potential buyers. More

Great service and they performed the repairs that need to be done well. I appreciated the loaner and was pleased when my vehicle was ready on time as promised. be done well. I appreciated the loaner and was pleased when my vehicle was ready on time as promised. More

Quick service I had a new boot put on the front axle and it was quick and efficient service. The service was completed in a timely manner. I had a new boot put on the front axle and it was quick and efficient service. The service was completed in a timely manner. More