Nucar Ford of Lebanon
Lebanon, NH
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It was good. The service staff were very understanding when it came to addressing the brake and rotor issue with my new vehicle: they expanded my warranty to cover The service staff were very understanding when it came to addressing the brake and rotor issue with my new vehicle: they expanded my warranty to cover a large portion of the repairs. I only wish Ford would fix the problem at the point of production, so these expensive and unreasonable repairs to a brand new vehicle could be prevented altogether. More
Kevin's trip to ford My experience at the ford repair shop was fantastic. The people were great very friendly and the transportation was on time and quick. All around it w My experience at the ford repair shop was fantastic. The people were great very friendly and the transportation was on time and quick. All around it was a positive experience. More
Awesome Keith and Tom were awesome to work with answered all my questions friendly and very respectful. I love my new Ford ranger have always owned a Ford jus Keith and Tom were awesome to work with answered all my questions friendly and very respectful. I love my new Ford ranger have always owned a Ford just love it More
Excellent This was primarily a complimentary service visit for a free oil change, and a requested tire rotation. The service department provided a detailed ins This was primarily a complimentary service visit for a free oil change, and a requested tire rotation. The service department provided a detailed inspection report after servicing my vehicle. I will be returning for a vehicle inspection next month. More
A Positive Experience! I brought my 2017 Ford Escape Titanium in for "The Works" which included oil change, filter, tire rotation, and multi-point inspection. I received pro I brought my 2017 Ford Escape Titanium in for "The Works" which included oil change, filter, tire rotation, and multi-point inspection. I received prompt, courteous service, a quick reply by phone when the vehicle was finished, and fair competitive pricing. Also got me a printout on pricing for several brands of new tires, which I had also requested. Lebanon Ford appears to be striving for excellence and keeping the customers needs close at hand... keep up the good work! More
Warranty Work I am quite pleased with Dave in Service as he has gone above and beyond for customer satisfaction and making sure I was ok. The mechanic as well shou I am quite pleased with Dave in Service as he has gone above and beyond for customer satisfaction and making sure I was ok. The mechanic as well should be commended for being thorough in his work. Duane in sales is a great person to speak with. Richard the shuttle driver is quite knowledgeable and should be commended as well. I may need him to go car shopping with me in the future. Ford as a company needs to learn to stand behind its product and fix the defaults. More
They took extremely good care of me and my car. They are pleasant, helpful and do good work. I recommend them and will be using their services for the future to take care of my car. They are pleasant, helpful and do good work. I recommend them and will be using their services for the future to take care of my car. More
Very good My experience there was very laid back with no pressure, I would highly recommend this dealership to anyone, I’ve already had follow up calls to make My experience there was very laid back with no pressure, I would highly recommend this dealership to anyone, I’ve already had follow up calls to make sure everything is good. More
Another superb experience with Lebanon Ford A week ago my car needed a lot of work done. New tires. Inspection. Regular service. Air conditioning recharge. They gave me a loaner car which worke A week ago my car needed a lot of work done. New tires. Inspection. Regular service. Air conditioning recharge. They gave me a loaner car which worked just fine and got me where I needed to go. The gas tank was full. I appreciated that. I always appreciate how service Listens very well to my concerns, assesses the needs, keeps in contact with me as needed. Consistently great service. Thank you. More
Friendly Staff! The entire staff was super friendly and very welcoming. This is the second car we have purchased from Lebanon Ford in two years and we have had a grea The entire staff was super friendly and very welcoming. This is the second car we have purchased from Lebanon Ford in two years and we have had a great experience each time. Would recommend! More