Nucar Ford of Lebanon

Great emergency service I came in with a serious emergency problem with my heating / ac system that had just happened. Without an appointment the service team took in my 200 I came in with a serious emergency problem with my heating / ac system that had just happened. Without an appointment the service team took in my 2007 Ford Ranger and while I waited installed a new blower motor and got me back on the road. That is great service and I appreciate what they did for me. Thank you so much. Gordon DeWitt More

Above and beyond I walked in with no appointment, they took me in without question and got the job done, even though they were already overbooked. Thank you so much. I walked in with no appointment, they took me in without question and got the job done, even though they were already overbooked. Thank you so much. More

Customer focused service As with all of my service visits with Lebanon Ford so far this experience was exceptional. I was promptly checked in and I took advantage of the free As with all of my service visits with Lebanon Ford so far this experience was exceptional. I was promptly checked in and I took advantage of the free shuttle to get to and from work. Everyone went out of their way to make sure I was well taken care of. It's clear that the staff strives to make the customer comfortable. Never have received any unexpected charges. They have certainly earned my business. More

Not bad but not great I wish they top-off the windshield fluid, I noticed it has about 60-65% in it. I have extended pedals on my FiST and my break pedal got tilted down (d I wish they top-off the windshield fluid, I noticed it has about 60-65% in it. I have extended pedals on my FiST and my break pedal got tilted down (don't know why), made a quick adjustment before I drive off. Otherwise, they have a good sitting area w/ free coffee and beverages..that helps. Hunter "Service Advisor" did a great job providing a high quality customer service and assisted me redeem FordPass balance without a flaw. Thanks! More

Not all services performed While dropping off my truck for tire changeover and mini detail, I noticed a recent spill on the passenger seat. So I changed my request to include a While dropping off my truck for tire changeover and mini detail, I noticed a recent spill on the passenger seat. So I changed my request to include a full interior / exterior detailing. Did not inspect vehicle before paying for the work requested. When I did look at my truck, interior had been cleaned but parts of the exterior looked liked it hadn't been touched. Brought this to the attention of the service advisor. Pleased that he did not try and give me an excuse, simply asked what they needed to do to make it right. Settled on a future exterior detail, (instead of a refund). Hope they get it right when I bring it back. More

Outstanding Ford Dealership Everything that they do is outstanding. Sales, service and customer care is excellent. I always feel welcome, and look forward to doing business wit Everything that they do is outstanding. Sales, service and customer care is excellent. I always feel welcome, and look forward to doing business with them. It doesn't hurt that they sell and service the very best automotive product,...Ford. More

Great service I needed something fixed on my car. They got me in and completed the work pretty fast. They called to let me know it was done and then I asked if the I needed something fixed on my car. They got me in and completed the work pretty fast. They called to let me know it was done and then I asked if they could change my oil as well. No problem. The guys in service and the girls at the desk are super friendly and efficient. More