Nucar Ford of Lebanon
Lebanon, NH
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Greg was great to deal with even tho he called my husband an xxxxxxx because I was getting hustled into extra payments by john in financing who wouldnt budge when trying to avoid the extended warrenty also an xxxxxxx because I was getting hustled into extra payments by john in financing who wouldnt budge when trying to avoid the extended warrenty also we purchased a vehicle because of the deal we wanted with 3 months paid and 3 months deferred we stated we wanted this deal and they went and financed threw another lender instead of ford financial so we didnt get that deal witch was much needed during this covid-19 crisis. When my husband called, john had asked him what he was trying to do besides "xxxx people off" Friendly atmosphere at first and all changed very quickly More
Outstanding Joe went the extra mile to make us feel comfortable. John was super playful with our three year old as we wrapped everything up. An outstanding experi Joe went the extra mile to make us feel comfortable. John was super playful with our three year old as we wrapped everything up. An outstanding experience that we can't thank everyone enough for. More
Repairs and but a different car The reason I came back to Lebanon to buy a different car was The Service writer Andrew Dailey was so helpful for us when had our 2016 Escape repaired The reason I came back to Lebanon to buy a different car was The Service writer Andrew Dailey was so helpful for us when had our 2016 Escape repaired by loneing a update car to us! He moved the car seat from 2016 to loner! Made sure that kept in touch daily? I am 87 years old !Little matter! That is why we came back to Lebanon Ford to by another car because of Andrew Dailey he is a great asset to your co.!! More
Highly Recommended From test driving trucks to my trade evaluation, Lebanon Ford was great, Joe Gaines was the best, and will work with them again on my next truck From test driving trucks to my trade evaluation, Lebanon Ford was great, Joe Gaines was the best, and will work with them again on my next truck More
George and Nate were there best to deal with. Went there looking for a different truck than I left with. No complaints, it's all good. looking for a different truck than I left with. No complaints, it's all good. More
I had a simple service appointment that went well . I can add that my service advisor called me made me aware of service work and took care of what needed to be done add that my service advisor called me made me aware of service work and took care of what needed to be done More
The service was very good. Repair was promptly completed once part was received on-site at dealership. It took a little while to receive the part but that was not the dealers fault. once part was received on-site at dealership. It took a little while to receive the part but that was not the dealers fault. More
Good Dealership Received good service throughout my purchase. Keith helped answer all my questions I had about the truck. He made calls to me to make sure I had what Received good service throughout my purchase. Keith helped answer all my questions I had about the truck. He made calls to me to make sure I had what I needed. John Davis was really easy to work with and helped us with the financing aspect. George who works with the internet sales was always very responsive and helpful. All in all a great experience with the three individuals and the dealership. More
Yearly Inspection I think that service was great. Easy check in and easy out. Service dept was great, Speedy, and very helpful. Thank you very much. Ron Hagar I think that service was great. Easy check in and easy out. Service dept was great, Speedy, and very helpful. Thank you very much. Ron Hagar More
Recall Dealt with issue well on the second go around on this issue Ford itself has extended the warranty to 96000 miles Hope this covers the issue on a 201 Dealt with issue well on the second go around on this issue Ford itself has extended the warranty to 96000 miles Hope this covers the issue on a 2018 Escape More