Nucar Chrysler Dodge Jeep Ram of Allentown
Allentown, PA
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Crystal was great with helping me through my repair. She always kept me informed. The relair team went the extra mile to save me money on my repair. She always kept me informed. The relair team went the extra mile to save me money on my repair. More
Service consultant Crystal Todd was excellent! !!! I was kept informed of service status and service was completed in a timely manner!!! Thank you!! !!! I was kept informed of service status and service was completed in a timely manner!!! Thank you!! More
I was charged for an assessment and then paid for a part I needed that never came in after more than two months. No one ever called me to update the status of the part and I only would find out when I place I needed that never came in after more than two months. No one ever called me to update the status of the part and I only would find out when I placed a call to ask. The service was absolutely awful. I’ve purchased several vehicles at this location, but will never do that again based on this experience. More
Customer service is not great. Had car an entire and never contacted me. I called and left voicemail and no call back after 48 hrs I called again and had to leave another voicema Had car an entire and never contacted me. I called and left voicemail and no call back after 48 hrs I called again and had to leave another voicemail for a call back. They finally called back about 1 1/2 hours after my 2nd voicemail. More