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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.5
382 Reviews
Call Service Center (781) 935-2000
Today: 7:30 AM - 6:00 PM Closed Now
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382 Reviews of Nucar Chevrolet of Woburn - Service Center

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February 03, 2024

Went to dealership for oil change, tire rotation, and inspection sticker. Arrived at 7:00 am, first in line, in at 7:30. Did not leave until 9:50. Too long a wait, for what had to be done. Did not realiz More

by s2kervick
Recommend Dealer
No
Employees Worked With
Joe Juliano
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Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the extended wait time you experienced during your recent visit. Your feedback is important to us, and we're sorry for any inconvenience caused. We'll review our processes to ensure efficiency and better communicate about inspection services. If you have any further concerns or if there's anything we can do to improve your experience, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

More
February 02, 2024

quick easy politeclean shopclean waiting area15 worda to much thanks for the good servicewill go back More

by LELOVUOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Santarpio, Mark O'Mally, Bob Fahey, Chris Proteau
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January 26, 2024

Transparency could be better and over all communication between the office and mechanics. The foreman John is amazing. More

by Jarotondicontracting
Recommend Dealer
Yes
Employees Worked With
John
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January 24, 2024

They took care of me, needed new battery, without an appointment. Arranged for a ride to LAhey to make my Dr. appointments, while they worked on car. More

by Aurora2002
Recommend Dealer
Yes
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January 23, 2024

everyone was personable and professional would definitely have future car repairs done here have been to other Chevy service centers and would not go back More

by jillfarris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember
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January 19, 2024

George was great. He kept me informed the whole time they had my vehicle and gave me options to the additional issues that were found. He was very informative. More

by Gumbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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January 17, 2024

I have been going to this dealership for many years… I appreciate the consistent helpful and friendly service that they provide. More

by JCH2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department and the sales department get 5 stars from me.
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January 17, 2024

Terrible customer service. They lie to you about scheduling and timing. I left my car there after making an appointment two weeks earlier and they never looked at it. I called More

by Bricklayer7374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark O'Mally
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Jan 17, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the inconvenience, if you could give us a call so we can better learn where we fell short on your experience that would be great. We couldn’t look into this matter as Mark hasn’t worked with us for a few years.

January 17, 2024

This dealership is no transparent about things when selling cars. Would never go there again. More

by VCPAINTING
Recommend Dealer
No
Employees Worked With
Austin, Bill
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Jan 17, 2024 -

Nucar Chevrolet of Woburn responded

We apologize we didn’t meet your expectations on the pre-owned Silverado you purchased. After delivery we did agree to fix the grille that was damaged. Please contact us, if you have any other questions.

January 17, 2024

K j h g I y b nv v h k b v v v v More

by KEVINRONCHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
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Jan 17, 2024 -

Nucar Chevrolet of Woburn responded

We apologize we didn’t meet your expectations, let us know if we can be of any assistance.

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