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Nucar Chevrolet of Woburn
Woburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:30 PM
Sunday Closed
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Got a rim replaced here after my wife hit a curb. The technician never did an alignment, and now a few months later the tire is completely worn on the outside of the tire (indicating it is out of alignme technician never did an alignment, and now a few months later the tire is completely worn on the outside of the tire (indicating it is out of alignment). All other tires are showing little to no wear. Called the service manager, and he refused to take responsibility. At first he said that an alignment was probably recommended, but was declined. After checking the notes, and pulling up the invoice, he said that they probably just drove the car and determined that an alignment just wasn't needed. When I mentioned that it seemed odd that they wouldn't do an alignment when the whole reason the car was brought in was due to wheel damage, he said that sometimes an alignment wasn't necessary. He proceeded to recant a story of a lady with a corvette who ran into a huge pothole and had to get both rims on the right side of the car replaced. He said they did an alignment, and it turned out that the alignment was fine. Kind of odd that his counter-story involved doing an alignment REGARDLESS of whether the car pulled in a direction when driven. After going back and forth for a while, he finally said outright "You've requested assistance, and your request has been rejected." I will certainly never be purchasing another vehicle from Lannan, and I will definitely not be going there for service ever again. More
Lannan is a local dealership, and I like to shop locally. Everyone there at Lannan were very cordial, friendly and helpful. Because of these reasons, I am very enthused about this dealership, and already HAV Everyone there at Lannan were very cordial, friendly and helpful. Because of these reasons, I am very enthused about this dealership, and already HAVE recommended them to others. I WILL return to this dealership the next time I am in the market for a new vehicle. More
The service I received at Lannan Chevrolet was outstanding. My warranty had expired 6 months ago,yet they were able to get me a waiver from General Motors. The function of my power steering was gi outstanding. My warranty had expired 6 months ago,yet they were able to get me a waiver from General Motors. The function of my power steering was giving me a problem.Also, the crankshaft seal,front axle seal and transmission cooler lines needed to be replaced.Through the diligent effort of Joe Ascolese and Mark O'Malley,they were able to get the cost greatly reduced.For this I owe a sincere gratitude. More
I ordered a 2001 Chevy Silverado 1500 crewcab LTZ I was always kept up to date as to the status of my order, Ed was very professional and very helpful answered all of my questions without hesitation, Peter always kept up to date as to the status of my order, Ed was very professional and very helpful answered all of my questions without hesitation, Peter the sales manager was the best at suggesting different financing options overall this was the best experience I have ever had at a car delership, this being my 3rd new car I've purchased. I would highly recommend this dealer to anyone looking for a new or used Auto. More
Todd Burke was friendly and took time with me to find the exact truck I was looking for been doing business with Lannan Chevy for awhile and eveybody there are very nice. I would refer friends to this dealer exact truck I was looking for been doing business with Lannan Chevy for awhile and eveybody there are very nice. I would refer friends to this dealer all the time the sales and service,parts department are great job well done Lannan. Keep up the great job very friendly people there. More
I scheduled and appointment for a test drive of a 2011 Cruze. I was promptly greeted when I arrived and sat down with Todd so he could find out what I was looking for in a new car. All my questions were Cruze. I was promptly greeted when I arrived and sat down with Todd so he could find out what I was looking for in a new car. All my questions were answered, he didn't try to sell me something I did not want, and he drove the car I liked right out of the showroom for me to test drive. I'm sure I could have found one in the lot a different color and drove that one but he said I should drive the one I like. It was a very enjoyable experience and I love my 2011 Cruze. I called on a couple of occasions and the receptionist was very pleasant and my call was transfered immediately. I noticed that all the sales personnel wear the same shirts. I liked that. They all looked neat and professional. I would recommend Lannan Chevrolet in Woburn to anyone who asks. My overall experience was great. They are professional, friendly, knowledgeable and they listen to the customer, me. More
I receive regular notices from Lannan Chevrolet regarding scheduled maintenance along with coupons for various services for all of our family's cars and trucks. They are the most friendly and accomodating an scheduled maintenance along with coupons for various services for all of our family's cars and trucks. They are the most friendly and accomodating and patient people when scheduling service, when receiving your vehicle and when reviewing all necessary work. They all take the time to explain in understandable terms what needs to be done to our vehicles and then exactly what was done to them. The work is always done very professionally and thoroughly. Lannan Chevrolet Service Department has allowed our whole family to keep safe and well running vehicles on the road a little bit longer during these tough economic times when buying a new or newer vehicle just isn't in the budget. Kudos to all of the professionals at Lannan Chevrolet; they are the reason Lannan enjoys such a wonderful reputation in the marketplace. Very well deserved. More
I entered Lannan dealship with the need of a used pickup truck. Edward Shine promptly asked questions of what I was look for and escorted me to a series of used pickup trucks. He narrowed it down to three truck. Edward Shine promptly asked questions of what I was look for and escorted me to a series of used pickup trucks. He narrowed it down to three. The one I wished to test drive did not start due to a battery requiring charge which he handled efficiently. I test drove the pickup truck, filled out the application for financials. The next morning Bill the financial processor called at 8 in the morning and processed the application with out any hassle for me. I was able to pick up the truck at eleven. I required assistance transporting my vehicle to my home with in Woburn and Ed assisted me. The truck is in very good condition and runs well. The staff at Lannan made the process pain free. I thank you very much for making the process streamline. More
This was my first experience with this Chevrolet dealership. I called the dealership to check stock on a commercial vehicle my sales person was very helpful, he went outside and described each vehi dealership. I called the dealership to check stock on a commercial vehicle my sales person was very helpful, he went outside and described each vehicle he had in stock and sent pictures on the vehicles that I was interested in. I felt very comfortable purchasing the vehicle from them it was a friendly family atmosphere. More
Great experience, this was my 4th dealership i visited, my sales person Todd, was friendly, informative. I didnt feel like i was getting the usual sales pitch like i did in my previous visits and what a my sales person Todd, was friendly, informative. I didnt feel like i was getting the usual sales pitch like i did in my previous visits and what a great deal i walked into. I highly recommend this dealership. More