Nucar Chevrolet of Norwood - Service Center

Amazing customer service The advisor, Jean Paul Russo, was amazing. He was knowledgeable, friendly and he personified customer service. It truly enahced the customer experie The advisor, Jean Paul Russo, was amazing. He was knowledgeable, friendly and he personified customer service. It truly enahced the customer experience. I would highly recommend Boch Chevy to my friends and family. From buying my Taboe to my first service visit, it has been a great experience. More

Christina burkett was very helpful Because the service was good and the employees was nice i will have my friends to go their and fix there's car to thank you ! Because the service was good and the employees was nice i will have my friends to go their and fix there's car to thank you ! More

If at first you don't succeed...try again I brought in my Tahoe for a routine oil change and tire rotation, and asked that my front lights be checked because I keep getting stopped being told I brought in my Tahoe for a routine oil change and tire rotation, and asked that my front lights be checked because I keep getting stopped being told one of my lights is out. Interestingly enough, whenever I would put my vehicle in Park and get out to check the lights all of my lights were on. Nonetheless, I knew there was a problem. I explained this to the Service Advisor and I was told it would take at least 1 hour to run a diagnostic on the lights. No problem. After about one and one-half hours I was told one of my headlight bulbs was on its way out. I gave permission to replace both bulbs. Finally, after spending just shy of 4 hours at the dealership I leave to take care of business befor the snow/ice/rain arrived. As I pulled up to my next destination I can see the reflection of my truck in the glass front building. To my surprise, my front right marker light is out. Didn't I just pay $326.38 for a diagnostic on my front lights/labor/2 light bulbs? I had to turn around and go back to the dealership to call to their attention my issue. Of course, once I got inside the service drop off area all of the front lights are on. Another employee (possibly a mechanic) happened to be in the area so he had me pull back outside and mess with the lights (turn them off/on). He eventually realized that my daytime running lights had the faulty bulb. Although it was a quick fix after the problem was finally identified, I wasn't happy that I had to go back to fix something that I thought was already fixed. As a courtesy I wasn't charged for marker light bulb. :-| I have always been treated good at the dealership so I won't let this one incident completely spoil my view so I give this visit an overall 3 out of 5 stars. More

Great service! I had one of my tires replaced at boch chevrolet and the whole team was professional. Tire was replaced on time and they contacted me right after! Hig I had one of my tires replaced at boch chevrolet and the whole team was professional. Tire was replaced on time and they contacted me right after! Highly recommend boch chevy service More

Very helpful Very pleasant people and location is easy to access. Mike was very helpful and informative. Nothing fun about having your car worked on (especially wh Very pleasant people and location is easy to access. Mike was very helpful and informative. Nothing fun about having your car worked on (especially when they have to keep it over night) but the entire staff I encountered made it much less painful. Thank you! More

Great and fast service! The staff in the service center are great! Very professional and they get you in and out quickly! They hit me in and out in record time. The staff in the service center are great! Very professional and they get you in and out quickly! They hit me in and out in record time. More

Silverado oil change and tire rotation My experience at Boch Chevrolet service center was professional, on time, friendly, and they explained everything that they did. I would recommend Boc My experience at Boch Chevrolet service center was professional, on time, friendly, and they explained everything that they did. I would recommend Boch Chevrolet to anyone interested in buying a new or used car or truck. More

Tire change Service department was really great. Christina was really amazing with explaining the paper work. She found the coverage that I had in the system to c Service department was really great. Christina was really amazing with explaining the paper work. She found the coverage that I had in the system to change my tire quickly and efficiently. More

Good Timing! The service center had all my parts and was able to give me my car back earlier than I expected; even during a snowstorm. Christina Burkett was great! The service center had all my parts and was able to give me my car back earlier than I expected; even during a snowstorm. Christina Burkett was great! More

Friendly and helpful You can drop off the night before. They took care of all the warranty issues. They found the issue and it was just all around a good experience. You can drop off the night before. They took care of all the warranty issues. They found the issue and it was just all around a good experience. More