Nucar Chevrolet of Norwood - Service Center

Bad experience with service When i bought my Chevrolet Traverse from Boch Chevrolet, i was told that the first 2 services were free. I did my first service through my local Herb When i bought my Chevrolet Traverse from Boch Chevrolet, i was told that the first 2 services were free. I did my first service through my local Herb Connolly Chevrolet since there closer and Boch Chevrolet was 30 miles from my home. Herb Connolly Chevrolet told me that the 2nd service wasn't free. So i called Boch Chevrolet Service and they said to bring my car there and the 2nd service is indeed free. I drove 30 miles to get the service done at Boch Chevrolet and when i reached the service advisor now said that the service is not free. When i asked them who took my appointment and said the service was free, they said she is not available. Now, i could have done the service done at my local Chevrolet and paid for the service, not a concern. But the concern is they told lies and i have to drive 30 miles just to get my oil change done. Also the way they handle my concern was the worst way you could handle a customers concern.I wouldn't advise to go to Boch Chevrolet Norwood to anyone. More

Nice job I was promptly greeted in a friendly manner. Once I explained my issue, I was quoted estimate. My vehicle was finished when promised and the final cos I was promptly greeted in a friendly manner. Once I explained my issue, I was quoted estimate. My vehicle was finished when promised and the final cost was the quote. My vehicle was repaired to my satisfaction. KERRY More

recall In for a recall to replace air bag sensor. i was told it would be less than an hour when I made the appointment. It took over two hours. In for a recall to replace air bag sensor. i was told it would be less than an hour when I made the appointment. It took over two hours. More

Great Service Go give them a try! Great customer service and car care, Christina, Emily and David were friendly and helpful. Coming from Texas, they made this my new favorite place to Great customer service and car care, Christina, Emily and David were friendly and helpful. Coming from Texas, they made this my new favorite place to go for my Genesis. Thanks everyone! More

Will not recommend The service dept is poor in my opinion. Service oil change is high and recommended tire rotation, air cabin filter, wipers 340.00 later. Wipers were n The service dept is poor in my opinion. Service oil change is high and recommended tire rotation, air cabin filter, wipers 340.00 later. Wipers were not needed as replaced a moth ago. Waiting room has coffee machine with no cup and a box full of creamers. Very dirty and the hall leading to showroom and waiting are smells like a raw sewage. Was suppose to get appraisal and they never showed. Poor communication. More

Left me unimpressed The sales manager was very good. That's where the good feelings stop. He's the reason they got 3 stars instead of 1 I felt like I was overcharged f The sales manager was very good. That's where the good feelings stop. He's the reason they got 3 stars instead of 1 I felt like I was overcharged for the problem. It was well over $500.00 for a broken wiper link arm. Ridiculous! I doubt the job took much effort either. They used to give the car a wash before returning it. Not any more. Boch you blew it. I may look elsewhere for service. More

100K check up with great service! Thanks so much David Hernandez for taking care of my car and ensuring that I got top notch service. You always make sure to take the time needed to e Thanks so much David Hernandez for taking care of my car and ensuring that I got top notch service. You always make sure to take the time needed to explain everything to me and confirm that I am satisfied with the service received. An absolute pleasure to deal with. Thank you to the 'boys' for shuttling me back and forth while my car was being serviced. Great experience dealing with my Hyundai family! More

Great service I took my car in for mechanical work and an oil change recently. It was done quickly and I received great customer service. Would definitely recommend I took my car in for mechanical work and an oil change recently. It was done quickly and I received great customer service. Would definitely recommend. More