Nucar Chevrolet of Norwood - Service Center

Great service! I had one of my tires replaced at boch chevrolet and the whole team was professional. Tire was replaced on time and they contacted me right after! Hig I had one of my tires replaced at boch chevrolet and the whole team was professional. Tire was replaced on time and they contacted me right after! Highly recommend boch chevy service More

Very helpful Very pleasant people and location is easy to access. Mike was very helpful and informative. Nothing fun about having your car worked on (especially wh Very pleasant people and location is easy to access. Mike was very helpful and informative. Nothing fun about having your car worked on (especially when they have to keep it over night) but the entire staff I encountered made it much less painful. Thank you! More

Great and fast service! The staff in the service center are great! Very professional and they get you in and out quickly! They hit me in and out in record time. The staff in the service center are great! Very professional and they get you in and out quickly! They hit me in and out in record time. More

Silverado oil change and tire rotation My experience at Boch Chevrolet service center was professional, on time, friendly, and they explained everything that they did. I would recommend Boc My experience at Boch Chevrolet service center was professional, on time, friendly, and they explained everything that they did. I would recommend Boch Chevrolet to anyone interested in buying a new or used car or truck. More

Tire change Service department was really great. Christina was really amazing with explaining the paper work. She found the coverage that I had in the system to c Service department was really great. Christina was really amazing with explaining the paper work. She found the coverage that I had in the system to change my tire quickly and efficiently. More

Good Timing! The service center had all my parts and was able to give me my car back earlier than I expected; even during a snowstorm. Christina Burkett was great! The service center had all my parts and was able to give me my car back earlier than I expected; even during a snowstorm. Christina Burkett was great! More

Friendly and helpful You can drop off the night before. They took care of all the warranty issues. They found the issue and it was just all around a good experience. You can drop off the night before. They took care of all the warranty issues. They found the issue and it was just all around a good experience. More

Customer Service I must say that I was overwhelmed when I went into to the dealership. My car just broke down on the highway with myself and my son in it. So, I was I must say that I was overwhelmed when I went into to the dealership. My car just broke down on the highway with myself and my son in it. So, I was a little flustered. But, from the time I stepped inside the service department Christina Burkett put me at ease. She was welcoming, kind and very helpful. She was patient with all my questions and concerns. I explained to her the situation and she listened to my concerns and not just brush me off. I really dont have faith in dealerships but, you have a customer in me now. However, I did let them know that my engine light is still on with a replaced engine. She heard my concern and is working with me. More

"Just Great" Efficient and responsive to customers' needs. The service rep. was ready and waiting for me as I entered through the door. Within a few minutes, the v Efficient and responsive to customers' needs. The service rep. was ready and waiting for me as I entered through the door. Within a few minutes, the vehicle was in the shop. After the technician checked it out, the rep. came back to inform me of the details of the required service. It was a great experience indeed. More

Do Not Trust Service Department I just had my alternator replaced at a First Hyundai Dealership Service Department. I thought it wasn't quite right when I got it back. The engine a I just had my alternator replaced at a First Hyundai Dealership Service Department. I thought it wasn't quite right when I got it back. The engine always ran good till I had that repair. I took it to Boch Hyundai Dealership Service Department to have it diagnosed and they came up with a long list of expensive repairs. It shocked me because it was not mentioned a week earlier from the previous First Hyundai that had it a week before. I "said" I wanted a diagnostics and would pay for that. When I told my husband to pick it up they fixed something without my permission and then charged me for it. I was told that I would only be paying for the diagnostic fee. Then charged me something they repaired without my permission. I feel I didn't trust all the repairs they claimed I needed. I told by the Service Associate to please tell me what's wrong with it before they fix anything. She assured me that she would. I was told I would only pay $129.00 for diagnostics. My bill was $350.55 it was upsetting because I was lied to. More