Nucar Chevrolet of Norwood

Service experience Spoke with service rep few months ago about low tires he recommended putting air in all tires, said it could be do to cold weather I called again thi Spoke with service rep few months ago about low tires he recommended putting air in all tires, said it could be do to cold weather I called again this week spoke with woman she recommended I bring vehicle in to have service tech look at When I arrived I was greeted by rep who was very friendly and knowledgeable and said tech would look at vehicle while I waited The service rep came back to inform me my rims needed grinding then glue and tires will be remounted Cost $285 I was able to contact my regular dealership in NH and they said happens a lot with new england weather I left vehicle over night I got call next day vehicle ready and went back late in day to pick up When I arrived No one greeted me, too busy on their phones I went up to one of the counters and said I'm here to pick up my vehicle He got invoice papers and told me the cost would be more than quoted I asked why and he said services charges and taxes I said I was quoted $285 nothing else And I don't know what services charges are for or taxes on what He said he would get original rep to speak with me Service rep did come and said they always have services charges and taxes I said you quoted $285.and never said anything about services charges or taxes He did go and speak with manager and I ended up paying $285 as quoted I did say hopefully next time you let customer know there maybe other charges And no response I did leave saying have a good night but no one responded More

Routine oil change, tire rotation Service rep was polite and very helpful. She greeted me immediately when I walked in and readily answered my inquiries. I was told tire air pressure w Service rep was polite and very helpful. She greeted me immediately when I walked in and readily answered my inquiries. I was told tire air pressure would be checked along with several other points "for free" (I say, included in the cost). They used to wash your car after any service when this dealership was Clay Chevrolet. Such a nice touch. For about 2 years, since it has been Boch,, sadly, this customer pleasing effort has no longer been provided. The waiting area at Boch Hyundai is okay. But it's not as nice as Clay Chevrolet which was at this same shared location and which had provided a large variety of free hot beverages, bottled water, fresh, delicious cookies and a massage chair. More

Great service! I am always happy with the service and David is always a great help to me. He takes good care of me and my car needs. I always feel like I’m treated w I am always happy with the service and David is always a great help to me. He takes good care of me and my car needs. I always feel like I’m treated with respect. More

Nice staff The gentleman who checked me in for my oil change and tire rotation was very welcoming, polite and helpful. It’s nice to interact with someone who act The gentleman who checked me in for my oil change and tire rotation was very welcoming, polite and helpful. It’s nice to interact with someone who actually enjoys what they’re doing and provides excellent customer service. I paid over 100. dollars for services on a vehicle that I leased through Boch Chevrolet and you’d think as a loyal customer you’d at least offer some incentive for me to return since I can get the exact same services at Jiffy Lube for about 3/4 the cost. Back when you were Tom Chevrolet, your staff would vacuum the driver’s and front passenger side floors and I believe they also had a car wash bay as well where they’d offer a complimentary car wash. More

Terrible Booked repair time poorly to busy to get to my vehicle Needed to come back 5 times till repair was done properly 3 months and still waiting for de Booked repair time poorly to busy to get to my vehicle Needed to come back 5 times till repair was done properly 3 months and still waiting for defective part exchange Worst service I've ever encountered More

Unexpected experience on Rt.l My car broke down on Rt.l yesterday and was towed to you. Everything went smoothly to solve the problem. I was driven home too! My car broke down on Rt.l yesterday and was towed to you. Everything went smoothly to solve the problem. I was driven home too! More

Great service Professional; quick; easy and had me in and out in no time! My salesman Marshall came to make sure all was ok; This was an added bonus. Professional; quick; easy and had me in and out in no time! My salesman Marshall came to make sure all was ok; This was an added bonus. More

Service Excellent service Rep Mike Andrade got my vehicle serviced and returned to me in record time, I’ve had great results with the service dept. Excellent service Rep Mike Andrade got my vehicle serviced and returned to me in record time, I’ve had great results with the service dept. More

Service Work was completed in a timely manner, and the service representatives were very professional. Communications was easy and straight forward. I would Work was completed in a timely manner, and the service representatives were very professional. Communications was easy and straight forward. I would return for further service needs More

Purchase of vehicle Sean Gallagher was an excellent salesperson. He found me exactly the car I wanted and I did not feel pressured or rushed. Very easy and enjoyable expe Sean Gallagher was an excellent salesperson. He found me exactly the car I wanted and I did not feel pressured or rushed. Very easy and enjoyable experience. More