Nucar Chevrolet of Norwood

During the sales process, no one disclosed a large gash on the running board. This damage was completely hidden from me during our discussions and the entire transaction. This is a major safety hazard, and on the running board. This damage was completely hidden from me during our discussions and the entire transaction. This is a major safety hazard, and someone has already cut their leg stepping out of the backseat because of it. Additionally, the communication from your team has been unacceptable because I never received proper contact or callbacks when I reached out. When I picked up the vehicle, the salesperson, Jason, simply pushed the OnStar button and completely failed to go over the vehicle with me. Spending this amount of money deserves a proper walkthrough, and leaving me without any vehicle overview shows a serious lack of care. I expect a manager to contact me immediately to fix the damaged running board and address these customer service failures More

My car was turn around in 1 week with constant updates. The staff was friendly and accommodating so I was very pleased The staff was friendly and accommodating so I was very pleased More

I was treated with care, respect and courtesy. Answered all my questions and anticipated my questions. Very satisfied and made the process interesting and even enjoyable. I have experienced ser Answered all my questions and anticipated my questions. Very satisfied and made the process interesting and even enjoyable. I have experienced service with my prior Bolt EV from this dealership and that has been a positive factor in returning for this purchase of a new Bolt EV. Josh spent the time to answer our questions and help decide on options and discuss tradeoffs involved. Josh demonstrated patience and excellent professionalism. He kept us informed as the build process and delivery progressed. Likewise, Nabil helped step through the finance process and explained each item and was very helpful and professional, and courteous. More

It was a smooth experience purchasing my new Chevy Bolt. The salesman, Scott was very friendly and helpful. The salesman, Scott was very friendly and helpful. More

Antonio was wonderfully patient and knowledgeable. Paperwork was seamless and quick. Disappointed with the condition of our vehicle when we picked it up, lots of dog hair still in the car, we asked fo Paperwork was seamless and quick. Disappointed with the condition of our vehicle when we picked it up, lots of dog hair still in the car, we asked for it to be removed and it was not, very unnecessary to detail a new to us car after spending a substantial amount of money. More

I had been to other dealerships looking for a specific and they weren't offering help to find what I was looking for. Nucar was the best experience I had looking for a new vehicle and I really appreciate and they weren't offering help to find what I was looking for. Nucar was the best experience I had looking for a new vehicle and I really appreciate how easy the buying process was. More

Great experience! Everyone was very friendly and professional and answered all our questions. Would highly recommend NuCar of Norwood. Everyone was very friendly and professional and answered all our questions. Would highly recommend NuCar of Norwood. More

I made an appointment and didn't get a reminder the day before and missed the appointment and they never contacted me before and missed the appointment and they never contacted me More

Price was too expensive. Paying Audi service rates for a Chevy Spent nearly 700 between an oil change and 4 tire pressure sensor replacements. The sensors cost $20 each... Paying Audi service rates for a Chevy Spent nearly 700 between an oil change and 4 tire pressure sensor replacements. The sensors cost $20 each... More

Technical check arranged by Wayne in advance. Out in a few minutes with follow-up from Wayne shortly thereafter with expectation for parts arrival. Great experience. Out in a few minutes with follow-up from Wayne shortly thereafter with expectation for parts arrival. Great experience. More