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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.2
116 Reviews

116 Reviews of Nucar Chevrolet of New Castle - Service Center

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February 28, 2025

I will never buy a car from a different dealership. The staff is the friendliest I have ever met from the sales team to the service center. I can trust that the information I’m given is accurate and th More

by BRISNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Nucar Chevrolet of New Castle responded

Wow! Thank you for your incredible loyalty and kind words! We're honored to be your go-to dealership and are thrilled that our team, from sales to service, continues to provide a trustworthy and friendly experience. We look forward to serving you for many years to come!

February 23, 2025

Always a good experience. Clean and comfortable. Responsive and considerate Love the full inspection done along with the needed/requested services. Makes me feel much safer on More

by madje01
Recommend Dealer
Yes
Employees Worked With
Lacey
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your wonderful feedback! We're glad you appreciate our clean and comfortable environment, as well as our thorough inspections. Your safety and satisfaction mean a lot to us, and we look forward to serving you again!

February 22, 2025

Car was fixed to my satisfaction . Appreciate the shuttle service. Glad I got tire warranty More

by PHILLYEAGLESJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon ****
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for awarding us 5 stars. We’re glad our efforts made a difference and look forward to your next visit!

February 22, 2025

Nucar service is amazing. Always in and out and great customer service..From the time I walked in until the time my truck was ready, They kept me informed about my truck and l More

by meiruntheshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Your perfect rating has truly brightened our day. Thanks for choosing us and sharing your positive experience!

February 21, 2025

We have bought a number of trucks over the years. 2001 was the first one. Chuck is always accommodating and straight up. No nonsense dealing. More

by JEFFREYGROUSER
Recommend Dealer
Yes
Employees Worked With
Karen Spangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your continued trust over the years! We're glad to hear that Chuck has consistently provided you with straightforward and accommodating service. We truly appreciate your loyalty and look forward to serving you again!

February 21, 2025

Service is always excellent as are the personnel. I enjoy the customer waiting area/services. More

by YOUTHINTERLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wadolny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your kind words! We're thrilled to hear that both our service and personnel continue to meet your expectations. We also appreciate your positive feedback about our customer waiting area. We look forward to serving you again soon!

February 19, 2025

Great service and staff was very helpful from start to finish with the purchase of all vehicles I have purchased from here. More

by iodongkara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Odongkara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wadolny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Nucar Chevrolet of New Castle responded

We’re thrilled to hear you had a great experience! Thanks for choosing us!

February 19, 2025

It was easy to get sn appointment, They took my car on time and was done in aon time. More

by WMFARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the 5-star review! We appreciate your support and look forward to serving you again!

February 19, 2025

I arrived & Damon checked me in as usual. I have to make a special acknowledgment to him for his customer focus. He asked what else he could do to ensure that everything was taken care of. Wo More

by emarkussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Feb 20, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that Damon provided such outstanding service and went the extra mile to ensure your vehicle was well taken care of. We truly appreciate your kind words and will be sure to recognize Damon for his dedication and attention to detail. We look forward to serving you again!

February 16, 2025

Damon was extremely helpful! The service took way to long and no one outside of Damon could help with anything. More

by leonardwilliams850
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Damon
Feb 18, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your feedback. We're glad to hear that Damon provided great service, but we're sorry that the overall experience fell short of expectations. We understand how frustrating long wait times can be, and we appreciate your patience. Your comments will help us improve, and we'd love the opportunity to make things right. Please feel free to reach out at 877-687-1304 if there's anything we can do.

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