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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
573 Reviews
Call Service Center (978) 458-2526

573 Reviews of Nucar Chevrolet of Lowell - Service Center

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August 29, 2024

Great customer service and support all around from the salesman to the loan officer were quick to help us. More

by elanemaldo1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and support from our team at Nucar Chevrolet of Lowell. We take pride in assisting our customers throughout the entire process, and it's fantastic to know that our salesman and loan officer could help you quickly. We look forward to serving you again in the future! - Steve Alesse, General Manager

August 29, 2024

the experience was quick, easy, and painless. Joe was professional and helpful. happy to have it complete within a day. More

by domenic963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe M
Report | Print
Aug 30, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your positive feedback, Domenic! We're thrilled to hear that your experience at Nucar Chevrolet of Lowell was quick, easy, and painless. It’s great to know that Joe was professional and helpful in making the process smooth for you. We appreciate your support and look forward to seeing you again in the future! - Steve Alesse, General Manager

August 28, 2024

All in all a good experience although the sales manager was a little abrupt when I explained that my trade in was not purchased by another dealer and I noticed that when I handed the title for my trade in More

by Norm Lazure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Norm, for your feedback. We're glad to hear that you had a good overall experience at Nucar Chevrolet of Lowell and that our salesman was helpful and competent. We appreciate your insights regarding the trade-in process and the service department's oversight with the oil change sticker. Your input helps us improve our services. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to serving you again! - Steve Alesse, General Manager

August 26, 2024

Fast and good work dropped it off the night before picked it up the next day More

by john.daughenbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 28, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your positive feedback, John! I'm glad to hear that you experienced fast and efficient service at Nucar Chevrolet of Lowell. I appreciate you choosing us and look forward to assisting you again in the future! - Steve Alesse, General Manager

August 25, 2024

New car service team always does a great job. They get us in when needed and get us out on time. I would highly recommend them More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dolci
Report | Print
Aug 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review, Jim! We're thrilled to hear that our service team at Nucar Chevrolet of Lowell consistently meets your needs and gets you in and out on time. Your recommendation means a lot to us. We look forward to serving you again in the future! - Steve Alesse, General Manager

August 24, 2024

A great experience as always! Got me in and out in a timely manner. See you next time! More

by BLAINBELL2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Nucar Chevrolet of Lowell and that we could get you in and out in a timely manner. We look forward to seeing you next time! Safe travels! - Steve Alesse, General Manager

August 23, 2024

Pleased with the service received, especially home pick up and loaner vehicle. Wish NuCar (a) had the parts in stock the 1st time they took it in (required a 2nd trip) and (b) when they had it the 2nd time More

by EANN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul, service driver
Report | Print
Aug 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! We appreciate your compliments on our home pick-up service and the loaner vehicle. We understand your concerns regarding the need for a second trip and communication about your vehicle's status. Your comments are valuable to us as we strive to improve our service at Nucar Chevrolet of Lowell. Please feel free to contact us directly if you would like to discuss anything further. - Steve Alesse, General Manager

August 22, 2024

My service advisor Bryan was out sick. Service advisor jimmy stepped up and took care of me and also picked me up at my house and brought me to the dealership to get my car. More

by MATTLOCKRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimy
Report | Print
Aug 23, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that Jimmy stepped in and provided excellent service during your visit to Nucar Chevrolet of Lowell. It’s great to know he went the extra mile to pick you up and ensure you were taken care of. I truly appreciate your feedback and hope to see you again soon! - Steve Alesse, General Manager

August 19, 2024

Our experience was great! Blake was wonderful and made our new Tahoe purchase seem effortless! Would highly recommend! More

by FERGUSON.L
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at Nucar Chevrolet of Lowell, and that Blake was able to make your new Tahoe purchase effortless. Your recommendation means a lot to me! I look forward to seeing you again soon. - Steve Alesse, General Manager

August 18, 2024

We were welcomed by the manager & set up with a sales rep. Both were friendly & informative. More

by Stillthe1@71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that you felt welcomed by our manager and enjoyed your experience with our sales representative at Nucar Chevrolet of Lowell. Our team prides itself on being friendly and informative, and it's great to know that it made a positive impact on your visit. I look forward to assisting you again in the future! - Steve Alesse, General Manager

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