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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
574 Reviews

574 Reviews of Nucar Chevrolet of Lowell - Service Center

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January 01, 2019

Another great experience. The service is excellent and all the employees are friendly and helpful. Thank you for the great service. I will recommend you to all my family and More

by j.waterworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 31, 2018

Quick and easy Quoted an hour and was just a few minutes over and couldn’t be happier had a nice waiting area for me and the boys More

by AMCELHINEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. All the best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 31, 2018

Oil change and tire rotation was done in an hour. I am always pleased. Staff is always very friendly and the waiting area is always kept clean. More

by leahdimaio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lannan Chevrolet of Lowel's Service Department. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 27, 2018

AVALANCHE REPAIR Had some issues with my 16 year old Avalanche which I love. Mark was my contact and he was so very helpful in determining whether to have some very c More

by HIGHLANDER199263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Mark is a great asset and we're thankful to have him on our team. We appreciate your business! Kind regards, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 26, 2018

Quick and Easy Dropped off my Traverse for routine oil change and maintenance and went to grab a bite to eat and it was done before I got back. Excellent for keepin More

by ronk4454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

We appreciate your kind words about our service team. Thank you for choosing Lannan Chevrolet of Lowell for your vehicle needs. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 24, 2018

excellent as usual had a great experience as always. Mark took great care of me. Was told car would take about an hour and it was done on time. Had a nice conversatio More

by malcascio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK in service., Steve Stempien
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 19, 2018

Service Great Work Ethic! Kept me informed with what the work that was being done throughout the day! Would definitely recommend this center for any servic More

by michael_c_martino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark from the Lannan in Lowell, Lannan Chevrolet
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lannan Chevrolet of Lowell. If there is anything more that we can do, please come back and see us again. Take care! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 13, 2018

Great Sevice I had a leak in my tire and without an appointment they said it would be a wait, and I understood that. But an hour or so later it was done! From the More

by castlefan54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember their names, Lannan Chevrolet
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Hi and thanks for the great feedback! We're very happy that the Lannan Chevrolet service department was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 11, 2018

fantastic great service. everything done quickly and efficiently. Steve Alesse is a class act and extremely responsive. I would recommend Lannan to my friends More

by mfecteau
Recommend Dealer
Yes
Employees Worked With
Steve Alesse, Lannan Chevrolet
Dec 13, 2018 -

Nucar Chevrolet of Lowell responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We appreciate your business and I will pass your feedback along to Steve. Drive safely. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

December 05, 2018

Service Good service and accommodate my schedule car is clean after no problem will give a ride if needed will go back explain all the details thanks More

by katstran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki, Lannan Chevrolet
Dec 06, 2018 -

Nucar Chevrolet of Lowell responded

Thank you very much for the kind words and feedback! It is great to know you had a good service experience. We would love to see you again! Sincerely, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

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