Back

Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
574 Reviews

574 Reviews of Nucar Chevrolet of Lowell - Service Center

Sort by
January 23, 2019

Mark is amazing! When my car broke down I instead the only place my car could get towed was Lannan and I'm so happy I did. Mark always takes great care of me and is ex More

by jessilr08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 25, 2019 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words about Mark and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 22, 2019

Awesome customer service experience This was my first experience using Lannon's service dept. for my 2019 Traverse. The entire experience was flawless. I called for an appointment and wa More

by stephen.colangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Jan 25, 2019 -

Nucar Chevrolet of Lowell responded

Stephen, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 18, 2019

Great service as aleays Brought in for the regular service and everything went smoothly. Very fast professional and attentive. Highly recommend. They took me on time and More

by pete21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown, Steve Alesse, Lannan Chevrolet
Jan 25, 2019 -

Nucar Chevrolet of Lowell responded

Hi Pete and thanks for the great feedback! We're very happy that Kevin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 16, 2019

Lannon is an awesome dealership Service department is fantastic They are easy to work with - fast - and complete We have been going to Lannon for 5 years Would not go anywhere el More

by chris p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Scibila, Jimmy Tsitsianopoulos, Steve Alesse, Lannan Chevrolet
Jan 25, 2019 -

Nucar Chevrolet of Lowell responded

Thank you so much for leaving this awesome review of our dealership, Chris. Jimmy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying & service experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Take care! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 11, 2019

Great Customer Service They always do great service and follow up with you every step of the way. A pleasure to do business with. I highly recommend them and they will con More

by steven.stempien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky
Jan 14, 2019 -

Nucar Chevrolet of Lowell responded

Steven, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 11, 2019

Paid more than another shop down the street After my car didn't start three days in a row and my local shop didn't think it was the battery, I brought it to Lannan without an appointment becau More

by dcobosco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Hecht
Jan 14, 2019 -

Nucar Chevrolet of Lowell responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 08, 2019

Lifesaving gamechanger Lisa Scibilia was a lifesaver. I needed urgent work on my car and she was able to squeeze me in on New Years eve at the last minute, and Vicky in serv More

by ted.tringo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Vicky
Jan 14, 2019 -

Nucar Chevrolet of Lowell responded

Ted, it’s great to know that Lisa & Vicky provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 08, 2019

Very unhappy customer Where do I start.... First of I came in 7:30am Monday morning to have the new remotes programmed for my 2019 Traverse. (Remote start) I was told th More

by Matt M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brain, Bob , Lannan Chevrolet
Jan 14, 2019 -

Nucar Chevrolet of Lowell responded

Matt, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 07, 2019

Always great I’ve been using Lannan for service for years. Always a great experience! Everyone is always so nice and very helpful. Scott Machado is a great mechani More

by kaylee3909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Jan 14, 2019 -

Nucar Chevrolet of Lowell responded

We cannot thank you enough for this glowing review of our service center, Kaylee! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

January 01, 2019

good people, solid work. Made it painless to have service done. Excellent staff and product. Professional approach and complete customer care. Would highly recommend this orga More

by bmeskill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown, Jimmy Tsitsianopoulos
Jan 07, 2019 -

Nucar Chevrolet of Lowell responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Steve Alesse, General Manager, salesse@lannan.com, 978.458.2526

...
52
...